Workaround to install Windows 10 Cumulative Update KB3194496 successfully

Microsoft rolled out an update last Friday to its Windows 10 Anniversary Update v 1607 that has reportedly sent some Windows 10 PC into a reboot loop. The Cumulative Update KB3194496, which upgraded your Windows 10 to Build 14393.222, confined some devices in a loop after failed installation attempts for a number of times. The message received typically is:

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496) update failed.

Users affected with the unsuccessful install have taken their disappointed to the Microsoft Insider forum with the thread growing over 25 pages now.

Meanwhile, Jason from Microsoft Insider Program, released a statement on the forum, saying,

“Teams have dug into this issue and do believe the cause has been identified. Looks like this will only be hitting a subset of Insiders. The correct team is developing a fix/workaround and once we have the full details, we’ll be posting that information. For your affected machines, there’s no need to keep attempting the install. It’ll keep failing.”

He added:

“We’ve been working diligently on this issue and are finalizing a clean-up script that will fix the underlying issue preventing the install of KB3194496 (Cumulative Update 14393.222) for affected users.  Your patience during our research and subsequent work is greatly appreciated. Thank you as always and stay tuned!”

Although, Microsoft seems to be working to get to a solution, below are some of the tips posted by AirportsFan that may well help you to successfully install Windows 10 build 14393.222 on your Windows 10 PC.

UPDATE: Download this script from Microsoft to fix issues with the install of KB3194496 Cumulative Update 14393.222.

Install Windows 10 Cumulative Update KB3194496

1] Disable XblGameSaveTask &XblGameSaveTaskLogon scheduled tasks & delete registry keys

Step 1: Go to “Start” type Task Scheduler and press Enter.

build 14393.222

Step 2: Under Task Scheduler > Expand “Task Scheduler Library” and then further expand “Microsoft” to click XbIGameSave folder

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Step 3: Navigate to the right-hand side, right-click XblGameSaveTask and select Disable. Similarly, disable XblGameSaveTaskLogon too. Close the Task Scheduler.

build 14393.222

Step 4: Go to “Start” type Run to open “Run Command”. Enter the following and hit Enter:


build 14393.222

Delete both files: XblGameSaveTask and XblGameSaveTaskLogon.

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Step 5: Go to “Start” type Run to open “Run Command”.

Type regedit, and click OK to open the Registry. You may have to Run as administrator to open the Registry.

Step 6: In Registry Editor navigate to the below path:

HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows NT\ CurrentVersion\ Schedule\ TaskCache\ Tree\ Microsoft\ XblGameSave

Step 7: Right-click and delete the subkeys: XblGameSaveTask and XblGameSaveTaskLogin as shown below.

build 14393.222

Step 8: Close the Registry. Open Settings > Update and Security. Click on Check for updates and install the update again.

Using the above method, you should be able to install Windows 10 build 14393.222 on your device. This method worked for many users. Post update install, the registry entries that you deleted should re-appear.

2] By installing the latest version directly

This is one more solution where you can get the latest version directly.

Step 1: Go to the Get Windows 10 web page by clicking here.

Step 2: Click Download tool now.

build 14393.222

 Step 3: When you run the tool, select “Upgrade This PC Now” and choose to keep everything (files, apps, and settings).  This will apply the update directly without impacting any of your installed programs at all. You can also use the tool to create a bootable USB stick and install from that; however USB stick is not required if you use the “Upgrade This PC Now” option.

Workaround sourced from Microsoft Answers.

So were you able to install Cumulative Update KB3194496 and upgrade to Windows 10 build 14393.222 easily? If not, let us know if this workaround helped you.

Read: Why does every Windows 10 Update have to bring grief or problems?

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Ankit Gupta is a writer by profession and has more than 7 years of global writing experience on technology and other areas. He follows technological developments and likes to write about Windows & IT security. He has a deep liking for wild life and has written a book on Top Tiger Parks of India.