The Windows 10/8 operating system offers an easy way to repair the Windows Store apps, should they not be functioning properly. If there is some problem with any app when you click on an app to open it, you find that it simply crashes and closes down, and you get to see the start screen again.
Microsoft Store apps not working or opening
In Windows 10, the easiest way to repair Windows Store apps if they are not opening or working is by using the Reset option in Settings:
- Open Settings
- Select Apps > Apps and features
- Identify the app which is not working properly and click on it
- You will also see Advanced options. Click on it
- Click on the Reset button, to reset the app.
Check if things are working fine now.
Alternatively, you may Uninstall the app and then fresh-install it from the Microsoft Store.
Windows Apps display small x sign
At times, you may see a small ‘x’ sign on the bottom right side of the Tile, indicating that something is wrong with this particular app. It could be for a built-in app or even a third-party app. If you see this, it is quite possible that there was some problem or error when an app package was first installed. Sometimes, just waiting on the start screen for 5-10 minutes is known to resolve the issue automatically. If this does not help, check for updates if any, and download and install them.
This app can’t open & needs to be repaired
In Windows 10/8.1, you may see a message This app can’t open message. To exit, you may click on Close. To repair it, you should click the Go to the Store link.
Clicking on Repair will repair the app. Effectively, the app is re-installed with all it defaults settings intact.
Once the app is repaired, you will see a notification in the top right side stating that the app was installed.
Now if you try to open the app, you will see that it opens properly.
Windows 10 Apps will not open
If none of the Microsoft Store apps are opening then you may need to re-register all the Windows Store Apps.
If it still, doesn’t help, you may want to check these links: