If you find that the Settings app in Windows 10 does not launch or open, or it launches the Store app instead, then this Troubleshooter from Microsoft will fix the problem for you.
Windows 10 Settings app not opening or launching
Microsoft is aware of this issue. Some Windows 10 users have reported that after they installed or upgraded to Windows 10 when the click to open the settings app if just does not open. Others have reported that it opens the Store app instead.
Microsoft has classified this as Emerging Issue 67758, and till such a time that a solution is found, has released this troubleshooter, which you can safely use to fix the problem.
Once you have downloaded it, click on the file to run it. Once it opens, click on Next.
It will take you to a screen which will say Fix or workaround emerging issue 67758. Click Next again.
The tool will scan your system and identify if this applies to your system and if any issues are found, it will report so and will offer to fix them.
If none are found, it will report, Issue not present.
Download the troubleshooter from Microsoft. UPDATE: Microsoft has released Cumulative Update for Windows 10 KB3081424 includes a fix that will prevent this issue from occurring. So the download has been removed from the Microsoft website.
Let us know if this worked for you.
Thanks for the tip, Andy Malone.
Workaround: Create a new local administrator account as follows. Add it through the Control Panel or Run or search for lusrmgr.msc and open the Microsoft Common Console Document. Select and right click ‘Users’, choose ‘Add new user’ to do the needful. Now using Ctrl+Alt+Del, sign out of your account and then sign in to your newly created account. If you can now open Settings, move your personal data and files to the new account and make the new account an Administrator account.
If you are still facing this problem, try the following:
- You may use WinKey+I and see if it opens Settings.
- Open a new User Account and see if you can open it now
- Use Reset this PC option
- Confirm that your system administrator has not enabled the Prohibit access to Control Panel and PC Settings policy.
why is the link not opening… MS servers are down?
I tried it just now again and it downloaded for me.
used a US proxy server to download the file. Servers in my area seem to be dead.
The problem is I downloaded the file and when I open this troubleshooter, it doesn’t open just like all the other new apps! I upgraded from Windows 7. And No support. This is a complete disaster.
Thanks for the tip Andy. Fixed the problem in a few minutes. Settings is now working in Windows 10.
Thanks. It solved my problem 🙂
thanks my problem solved..
It’s really helped. Thanks a lot
Thanks, really helpful, worked instantly.
thank you very much it took not more than 15-20 seconds…!!!
worked for me, after 3 day’s of trying, enjoying win 10
used the download above… showed NO issues present!!! I beg to differ!! I am NOT able to use Settings in Windows 10. Still says the Trial Period is over. Go to the Store!! I am VERY Unhappy so far!!!!
I downloaded the file and when I open this troubleshooter, it doesn’t open
Thanks for the troubleshooter tip Anand sir 🙂 Settings are now opening fine 🙂
it worked perfectly on my computer , thanks guys
How can I download it when i don’t have accecs to the system?
I also provided a back link from the thread there to this specific page. Many of the folks there were left wringing their hands I must say, until I posted a direct link to the .cab file. ? ?( ? )? /?
Thank you Anand Khanse!
( ?~ ?? ?°)
I went back a second time and made special mention of the person who should really be thanked: Anand Khase. I posted an image of the mini bio that precedes these comments. ( ?~ ?? ?°)
Thank you so much @chango369:disqus 🙂
My pleasure!
Thanks. It solved my problem
I have the same problem. When I try to open an app, and it doesn´t work I Run it as Administrator and then it opens. That is what works to me.
Try to open it as Administrator, that works to me
I have that problem, windows store doesn’t open and I tried to fix it in the way you wrote but it doesn’t work, just appear “emerging issue 67758” but then it says that doesn’t found it. Windows store still without open.
Thank you maan
Thank you. Worked like a charm ! I was wondering the fact that i will be back to windows 7 !
thanks – problem resolved
I used your tip and it works fine! Thank you so much.
Greetings from Brazil!
“troubleshooting couldn’t identify the problem”
someone help me with this. 🙁
Same for me … And I still have this problem 🙁
Your link won’t open for me. I cannot use the Settings/Users portion. Add user won’t even open for me. Can’t use Explorer in Administration User. I can’t go back to Win 7 because I get told I need to remove the user account I added (I didn’t add any). I’m at my wits end!
Got it to work and it can’t identify my problem. I’m done, done, done.
worked for me. thanks
No problem with this issue.
my problem is fuckin solved,thanks you with all my heart to the writer of this post!!!!!!i am happy right now
i have promoted my win 8.1 to 10. once every thing was alright but i found that my setting doesn’t launch and after some minutes remove from start up list. i have check your whole solution but i couldn’t fix my problem. please help me…
by the way my display setting and personalized don’t work and some error called ms-setting pop on
Fixed my problem!! Thankyou
i dont get it it still doesnt let me open up my settings i just want to get my windows 8 back. Windows 10 is rubbish i dont want it it makes my netflx slow the screen goes blank when i put my laptop in charge it turrns off the sound for youtube even though i restart it a million times it doesnt work its starting to really pee me off can someone help and give me all the details to get rid of it thank you
YAY! This has been driving me mad, and this has fixed it, thank you.
Thank you so much
windows cannot find any solutions for me 🙁
Worked just fine for me!
Thanks so much, it worked. I can now open my settings.
Any fix yet? I am in exactly the same situation
Thankyou very much tried a lot of links to no avail this was spot on
when i open my settings it doesn’t launch the GUI, but running in my task manager. How can i solve it?
Did NOT fix my issue for “Settings” not launching. I tried the troubleshooter provided above but it didn’t find any issue.
Please suggest any other solution.
Thanks
setting option not open in my laptop . I loaded win 10 . could you help how to open setting option
I’d spent a lot of time on it. Thanks A LOT! It solved my problem.
troubleshooter couldn’t fix the problem even though it identified it as 67758. what’s the patch exactly?
Where is the link??
OMG thanks so much! It actually worked!
worked!!!
This did a great job of fixing the problem for me. I was upgrading from Win 7 and hit this one snag. Thanks for the helpful post!
thank you. I succeeded in fixing my computer
wrked
worked like a charm. thanks mucho! 🙂
Thanks. it worked for settings
The troubleshoot still didn’t work. I can’t get settings to open.
This fix doesn’t work on my computer, it says its still investigating a permanent solution and i can do anything after that. so please help..
This worked correctly for me. Thank you for your assistance! 🙂
How do I open it as an administrator?
Is this what I click on? “RECOMMENDED: Click here to fix Windows errors and optimize system performance “
No. Please read the full post. It tells you to download and run the Troubleshooter from Microsoft to fix the Settings app problem. The link is given towards the end. 🙂
Thank you !! Fixed !!
This did not work for me. It said “Issue not present.” Other suggestions?
Restart windows in safe mode (to search how to do this) and rename the SoftwareDistribution folder and the WindowsUpdate file that is in C:Windows (Place OLD at the end of the names). Then just reboot again in normal mode that should work.
after upgrading windows 7 to windows 10 pro, i have seen issues in opening personalize, settings, display settings, some few couldnt opened after this fix its perfect.
Sorry, what am I suppose to be downloading here to fix the problem?
See the last lines: “Download the troubleshooter from Microsoft.”
Last few lines.
sorted. Thanks
Tried the troubleshooter and it says it doesn’t work with this version of windows (10)?????
Strange – this troubleshooter is meant for Windows 10.
It didn’t worked for me HELP PLEASEEE!!!!!
It did not work for me. Still cannot open settings.
It seems like the troubleshooter is doing a terrible job:file:///C:/Users/spart_000/Desktop/Background%20Pics/windows%2010%20settings%20error%20not%20revealed.PNG
could you help me. i run the program to fix the problem. but it ends up couldn’t identify the problem. i really need to open the setting. please help me
Super.. thanks a lot!
It does not work by me. it says that it couldnt identify my problem. settinfs still doesnt work
thank you
I had this problem (among others) on a brand new system, with Windows 10 already installed. The above solution did not work. Since I could not open “settings”, I could not check for updates either. After trying a few other things, I tried removing Chrome, which I had just installed. It WORKED! I was then able to get to the updates and find that there was, in fact an update that needed to be done to rectify the problem. Once the updates were completed and computer restarted, I was able to reinstall Chrome without it causing other issues. (I guess they were originally trying to be proprietary with “Edge” or something.)
I am install not work setting-ms not responding
what link?
great
WORKED
Can anyone help me?? I am facing an issue with notification bar which is not working properly. Sometimes it show, sometimes it wont but cant click on any notifcation
Thanks! It worked just fine!!
Worked thanks!
it tells me i have the issue but when i try to fix the issue it then says no issue was found, even though it just picked up on issue 67758
nope..not worked for me….click setting…see like a ghost image coming up, just the outer box and then nothing…disappears.
I was able to download the app on another computer and loaded it on a thumb drive. I had to run it on the laptop in the process of being “upgraded” to Windows 10 with a “call” in a command prompt from the thumb drive. File Explorer won’t stay open to allow me to access it the normal way. The app couldn’t find a problem. Meanwhile, I still have problems with windows such as the “Change Adapter Options” window opening and then closing as soon as I move the cursor over them. What a CF! It’s been months since Windows 10 was released. They should have fixed this problem months ago.
Same here. But first it teases me with “Fix or work around emerging issue 67758” then when I click next it displays “Troubleshooting couldn’t identify the problem.”
did i need to pay?
This fixed it for me (sorry linking the original microsoft answers post does not work, duh):
powershell
-ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode
-Register $EnviSystemRootWindowsImmersiveControlPanelAppxManifest.xml
Didn’t work, the troubleshooter just said it didn’t know what was wrong and sent me to the “Additional information” dialog box… sigh… I just want to use the calculator.
I got the “issue not present” result. Start menu searching “reset this PC” got me to “return to a prior build” which apparently is Windese for “remove our broken update”. Problem solved, hopefully it re-updates in a less broken form.
MS App store is gone, I count that as a bonus.
sadly it doesn’t work for me 🙁 When I clicked “next”, it says it couldn’t identify the problem.
i need some help..in windows 10 so many problems even computer setting is not opening ,i want to go back in window 8.1 so plz help , what can i do???
No, this did not work for me. This troubleshooter reported, “Troubleshooting couldn’t identify the problem”.
For me, Settings works find I open it from my admin user, but works as if it is grayed out when I attempt to open it from the non-admin account that I normally use. It’s an annoyance to have to switch to the admin account to change settings, rather than just being able to enter the admin password.
Even this didn’t fix the windows. I am fed up with windows 10 a lot. The startup menu, system tray tools, default programs with the windows all not working.
I have bought a new laptop and i am trying to open the settings of my laptop however, it doesn’t open. i tried running the troubleshooter of Microsoft but it says that there is nothing to fix.
its now showing an option to run as an administrator.. what should i do?
Not working. Troubleshoot did not find any solution and the problem is still staying.
Hello Microsoft I don’t think you understand the word Application! A web browser is also an app so just am I suppose to download the “fix” ??? The only thing I can open is Windows explorer and Settings.
Send from iPad
This post is IF the Settings panel (also called as Settings app) is not working.
PS: I am just an individual Windows end-user like you and in no way affiliated with Microsoft. 🙂
The link does not open for me.. Why??:(
sir i open the setings but when i click update option then it closes
plz help
Link is dead 404.
This opens for me: http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/CSSEmerg67758.diagcab
I’m still getting error 404. Maybe it’s some regional problem.
Reports site is down….. Meanwhile I can not enter Setting to check computer
It happened to me after I changed the name of my local account using lusrmgr.msc and then it was resolved after I changed the name back to the original one..
why i can’t open the link?
Reconfirmed now. It opens.
nope sir, it still can’t. help me please 🙁
hello….I recently started having the same problem…so far this is the site with the best solution from what I can see from the reviews…but I cant download the update….plz help
Hmm … See comment by ‘gaga’ above . He says “used a US proxy server to download the file”. Will update post if I come across something.
ok, i’ll try it again, but if i came across any difficulties, i’ll inform you again.
thaks
Whenever I click on my settings icon it will not open.
Even me It does not open
i have a problem with my PC it can’t launch or open settings
Nope, this fix definitely no longer exists.
Apparently it has been superseded by KB 3081424
…which also doesn’t work, by the way. Not for me, anyway.
This is pathetic – All these problems are 2 years old and I have just bought a new computer with Windows 10, have regular updates and now am having the SAME problems. 1. “Settings” won’t open. 2. Apps won’t open. 3. Windows Store won’t open. I have tried the fixes and done the troubleshooting and scans and still NOTHING WORKS. I have not downloaded anything to fix this, because according to Windows, if you get regular updates, the problem is already (two years ago) resolved. Well, no, it is not.
There’s so much CRAP on this page that it’s difficult to distinguish between Microsoft’s crap and CRAP crap! WTFH is the matter with you people? You release crap that breaks your own crap. You suck beyond comprehension.
i cant see the link for downloading. can someone please comment it here
The tool was been taken down by Microsoft since they had released KB3081424.
I traced this as the download link from wayback machine website. https://web.archive.org/web/20160304053539/http://download.microsoft.com:80/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/CSSEmerg67758.diagcab Use it at your oqn risk now.
the link leading to the download site indicates that the site is blocked
The download has been taken down by Microsoft as mentioned above. Press WinKey+I and see if it opens Settings. Else try https://www.thewindowsclub.com/windows-8-apps-troubleshooter