If you have Microsoft 365 or Microsoft Office installed on your Windows 11 or Windows 10 PC, and when you use Microsoft Outlook, or Outlook for Office 365 to connect to your Microsoft Exchange Server mailbox, you may notice your email folders display only newer items and you see a message:
There are more items in this folder on the server, Click here to view more on Microsoft Exchange
Now you may find that, at the bottom of the list of items, the Click here to view more on Microsoft Exchange hyperlink is missing. If you face this issue, then this post provides solutions to this issue.
Click here to view more on Microsoft Exchange hyperlink missing in Outlook
If the Click here to view more on Microsoft Exchange hyperlink is missing in Outlook on your Windows 11/10 PC, you can try our recommended solutions below in no particular order and see if that helps to fix the error on your computer.
- Run Microsoft Support and Recovery Assistant tool
- Change Outlook Download Preferences setting
- Make Outlook download all emails from server
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Run Microsoft Support and Recovery Assistant tool
As indicated in the post intro, you may notice your email folders display only newer items. So, this might be a case of email sync issues. You can begin troubleshooting to fix the issue in hand by running the Microsoft Support and Recovery Assistant tool which also has a command-line version, on your device.
The tool can help you with Outlook if:
- Email in Outlook not syncing
- Outlook won’t start
- Can’t setup Office 365 email in Outlook
- Outlook keeps asking for password
- Outlook keeps “Trying to connect…” or gets “Disconnected”
- Shared mailboxes or shared calendars don’t work
- Problems with Calendar
- Outlook not responding, keeps crashing or has stopped working
- Outlook can’t send, receive, or find the email
Try the next solution if the automated wizard wasn’t helpful.
2] Change Outlook Download Preferences setting
The issue in view can occur if the Download Preferences setting is configured for Download Headers or Download Headers and Then Full Items OR the Mail to keep offline setting is not set to All. This is a known limitation in Outlook 2019/2016/2013, and Outlook for Office 365.
To work around this issue, you need to change the Download Preferences setting to Download Full Items. Here’s how:
- Start Outlook.
- Click the Send/Receive tab.
- Select Download Preferences.
- Next, select Download Full Items.
3] Make Outlook download all emails from server
You can make Outlook download all emails from server by clicking the Click here to view more on Microsoft Exchange hyperlink. But since the link is missing, you can try the second option which is to configure Mail to keep offline option for Use Cached Exchange Mode.
Do the following:
- Open Microsoft Outlook (if unable, see Cannot start Microsoft Outlook, Cannot open the Outlook window).
- Go to the File menu.
- Choose Account Settings.
- Next, select Account Settings again from the drop-down menu.
- In Account Settings window, select your account.
- Click the Change button.
- In the Offline Settings window that opens up, enable the Use Cached Exchange Mode to download email to an Outlook data file.
- Now, slide the slider under Download email for the past (you may see the Mail to keep offline option) to the desired time limit you want.
By default, options ranging from 3 days up to 5 years and All are available. If you choose All, Outlook will download all of your mail to your computer – so make sure you have sufficient disk space on your computer.
- Click Next when done.
- Restart Outlook when prompted.
That’s it!
How do I enable hyperlinks in Outlook?
To enable hyperlinks in Outlook, do the following:
- Open Outlook.
- Go to Settings.
- Under the AutoFormat tab, check the Internet and network paths with hyperlinks box under Replace.
- Click OK. Moving forward, you should see links you type or paste into future messages as underlined and blue.
Why is Outlook not showing hyperlinks?
The main reason hyperlinks not working or showing in Outlook is the default Internet browser is not registered (properly) on your Windows 11/10 operating system. Typically, this issue comes up after uninstalling Google Chrome or changing the default browser from Internet Explorer to either Chrome or Firefox.
How do you fix a hyperlink in Outlook?
If you are unable to open hyperlinks in Microsoft Outlook, you can check for any available updates in Outlook by following these steps:
- Start Outlook.
- Select the File tab.
- Select Office Account.
- Select Update Options.
- Click Update Now. Outlook will check for and install any available updates, which could resolve your issue.
Why is my hyperlink not clickable?
In most cases, if hyperlink is not clickable, it’s either due to the security restrictions of your Internet browser that doesn’t allow opening pop-up windows, or with your Flash player plug-in that prevents you from opening URLs in local Flash files. To make a link into a clickable link, you can type or paste the link URL you want your graphic to link to and then click OK.
