Windows 10 is stuck on loading some screen

If Windows 10 is stuck on restarting, loading some screen with the spinning dots animation moving endlessly, welcome mode, login screen, starting Windows or will not boot, you will have to boot in Safe Mode or Advanced Startup Options to either troubleshoot or restore the system.

One fine day you boot your Windows 10 PC, and you see that it is stuck on the loading some screen. What do you do? How do you fix your Windows 10 PC when you cant even access the desktop? There are many similar situations. This can happen after a driver update, some graphics issue, and sometimes even after a major Windows 10 Update. Your PC may be stuck on any screen – it could be stuck restarting or in an endless reboot loop, stuck at log in screen, Ready to install, Preparing security options, Restoring your previous version of Windows, Getting Windows ready screen, We couldn’t complete the updates screen, Working on Updates, Failure configuring Windows updates screen – or it could be any screen where you have the spinning dots animation moving endlessly.

How to access Safe Mode or Advanced Startup Options when Windows 10 is stuck on some screen

Windows 10 is stuck on loading some Screen

The only option is here to get into Safe mode or Advanced Startup mode. So in this guide, we will share how to access Safe Mode or Advanced Startup Options when Windows 10 is stuck on some loading screen.

Access Safe Mode or Advanced Startup Options when PC is stuck

Safe Mode or Advanced Startup Options let you repair your Windows 10 PC either by restoring it to previous working condition, or when in safe mode, you can uninstall software or drivers which might have caused the issue.  Advanced Startup option offers you System Restore, System Image Recovery, Startup Settings, Startup Repair, and several such recover or repair options. Safe Mode offers you access to all system tools like the CMD, System Restore, etc., that can help you.

So when your computer doesn’t boot normally, is stuck in an endless reboot loop or stuck on some screen, then your focus should be on getting into Safe Mode or boot to the Advanced Startup Options screen

The thing to do next is to power down your computer. Disconnect external drives, peripherals, etc, wait for a minute and power on your system.

Access Advanced Startup Options during boot

Everytime your Windows 10 PC boots up, you have two options. You can press F2 to access your BIOS settings or press F8 to access the boot or startup menu. This is how it looks on my HP. But this can vary from OEM to OEM.

windows startup menu

When you access the boot menu, you may have to press F11 to open the Choose an option screen.  From here you have to press Troubleshoot and then Advanced Options to reach the following screen.

Windows 10 PC will not boot up

Once here, you can use any of these options:

  1. System Restore: Useful if you want to restore your Windows 10 PC.
  2. System Image Recovery: Lets you recover your Windows using a system image file.
  3. Startup Repair: Fixes startup problems
  4. Command Prompt: Using the CMD you can access the more advanced built-in Windows tools
  5. Startup Settings: It lets you change Windows startup options
  6. Go back to the previous build.

Boot Windows 10 in Safe Mode

different types safe mode windows

If you have enabled the F8 key in Windows 10, then when you start your system, you may continuously press the F8 key to boot in Safe Mode. Once you are in Safe Mode, you will have access to your Start Menu, as well as Mouse and Keyboard, and you will also be able to access your files. If you wish to use System Restore or run your antivirus scan to remove malware, which is often the case with most home users, this is the best mode to boot into. Apart from this function you also get access to other built-in Windows tools, like Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, etc.

If you have not enabled the F8 key, then the only way to boot Windows 10 to Safe Mode in this scenario is via the Advanced Startup Options menu discussed above. Once on this menu, select Troubleshoot > Advanced Options > Startup Settings > Restart > Press No 4 key.

Windows 10 safe mode

Pressing the ‘4’ key will restart your PC in Safe Mode. To reboot in Safe Mode with Networking, press ‘5’ key. To reboot in Safe Mode with Command Prompt, press the ‘6’ key.

Once in Safe Mode, you can use any of the built-in system tools to troubleshoot or restore your system to a good working point.

For some strange reason if you can boot in Safe Mode but cannot access the Advanced Startup Options screen, when in Safe Mode, you may use the Command Prompt to boot Windows 10 directly to Advanced Startup Settings screen.

If none of the above two help you, then read on.

Boot using a Windows 10 Bootable Disk

It’s highly recommended that you always have a bootable disk handy. You can create a bootable disk using a Windows 10 ISO from any PC.  Once done, you will need to change settings in the BIOS, so it boots from the bootable USB instead of from your PC.  Now follow the steps below:

  • Plug in the USB and the BIOS will choose to boot from the USB instead of your hard-disk.
  • It will ask you to install Windows 10, click on the Next Button.
  • The next screen will have a “Repair your computer” option at the bottom left.
  • Press R on your keyboard or click on it.
  • This will then show you the Advanced Startup Options screen.

From this screen, you can choose to restore to restore to previous working condition or boot into various modes of Safe Mode to resolve your issue.

Force PC to launch the Automatic Repair Screen

This is the last, not recommended option, but if you have nothing else remaining, try this at your risk. Abruptly power down the PC when you have powered it up. Do it multiple times. After 3 times this may force Windows to think that there is some problem with your PC, and it will force push the Automatic Repair screen. From here, you can get access to the Advanced Startup Options

In case, nothing works, there could be a problem with your HardDisk. You may want to connect it with another PC and see if you can boot from it, or get access to the files. If you cannot, or the other PC fails to detect it, you might want to replace with a new hard disk. You don’t have to worry about your Windows 10 license though, especially if you have connected it with a Microsoft Account. Windows 10 once installed will automatically activate it.

Pro Tip: Always create frequent Restore Points

That said, here is a tip from my personal experience. Go ahead and enable Automatic Restore Point creation on startup. A recent System Restore Point can be a big help at times! If you have a restore point, it’s not only going to save a lot of time for you, but also make sure things are back to normal, and you can start your PC for important work.

Specific scenarios:

  1. Windows 10 install is stuck
  2. Windows 10 stuck on signing out screen
  3. Windows 10 stuck at Preparing Security Options
  4. Windows 10 stuck on Working on updates
  5. Windows 10 Upgrade stuck at blank screen with only Recycle Bin & Taskbar
  6. Windows 10 stuck at login screen after upgrade.
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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.