Windows 10 stuck on Working on updates

If your Windows 10 Updates are stuck on the – Working on updates, Don’t turn off your computer – screen, during their installation, which seems to be taking forever to complete, this fix will help you resolve the issue. There are many other places where the Windows get stuck. Some scenarios are where Windows 10 is stuck while downloading updates or Ready to Install or stuck at login screen after upgrade on Windows 10. This post offers solutions to resolve Windows 10 stuck on Working on updates.

Windows 10 stuck on Working on updates

Windows 10 stuck on Working on updates

When you see the message ‘Working on updates’, it is best to keep it that way for a couple of hours. The whole progress seems to very slow and seems to be taking forever. Sometimes it is even more than 100%!

Working on updates

If you have already waited for a long time – say overnight – and still face this issue, then the only way out from here is to force shutdown your PC with a long press on your PC or Laptop. Then reboot, and see if your computer boots normally, and takes you to your login screen. If yes, then let’s follow the methods below. But if it starts updating again, then we will have to use the Safe Mode to Restore Windows to a state where everything should be working fine. We will talk about it in the end. So assuming you are back to your account, follow these suggestions.

If you can boot to Desktop

If you could boot to your desktop, then it’s a good thing and the issue in all likelihood could have been resolved on its own. Nevertheless as a matter of abundant precaution, so that you do not face Windows update or upgrade problems in future, I suggest you do the following.

1] Delete the Windows Update file cache

Windows 10 stuck on Working on updates

Windows manages a cache folder where it downloads all the updates. It is possible that after an update the files are still there, and Windows is not able to install them as they have already been installed. You will need to clear the cache files manually from there.

The default location of Windows Update is C:\Windows\SoftwareDistributionThe SoftwareDistribution folder is where everything gets downloaded and later installed.

  • Open a command prompt with admin privileges and type the following command — net stop wuauserv
  • Go to the Software distribution folder, and delete all files from there, and empty the recycle bin.
  • Type the following command  net start wuauserv  and hit enter in the command prompt.
  • Restart your PC

Related read: How to delete downloaded, failed, and pending Windows Updates.

2] Run Windows Update Troubleshooter

Windows has an inbuilt Windows Update Troubleshooter as well. Go to Settings > Update and Security > Troubleshoot > Windows Update. Run this, and see if it can resolve your issue.

3] Reset Windows Update Components

We have covered this in full details about how you can almost reset Windows Update. You will need to have admin privileges and use PowerScript to accomplish this.

4] Run Windows Module Installer

The Windows Module Installer is a built-in Windows 10 service. It lets you fix the Windows updates which are stuck.

To use this, open a command prompt with admin privileges.

Type the following and hit Enter:

SC config trustedinstaller start=auto

Once successfully executed, you should see [SC] ChangeServiceConfig SUCCESS display within the Command Prompt console.

Windows Module Installer Configurator

Exit the command prompt, and check if the buttons are back to normal.

5] Run Windows Update

Run Windows Update to see if any updates are available still.

6] Add Safe Mode to your Boot Menu

Add Safe Mode to Boot Menu options

If you add Safe Boot to your Boot menu then if ever your Windows 10 is stuck in a loop this Safe Boot entry can be of immense

If you cannot access Desktop

Now say even after restarting your computer after the hard shutdown, you find yourself still stuck on the Working on updates screen, then you need to find a way to boot Windows 10 in Safe Mode. The options include:

  1. Press Shift and click Restart to boot you into the Advanced startup options screen
  2. Open Settings > Update & Security > Recovery > Advanced startup > Restart now.
  3. Type shutdown /r /o in an elevated CMD prompt to reboot your computer into Advanced Boot options or Recovery console.

If you had already enabled the F8 key earlier, things are easier as you press F8 while booting, to enter Safe Mode.

If you cannot enter Safe Mode, then you may then have to boot into Windows 10 with your Windows Installation Media or Recovery Drive and select Repair your computer to enter Troubleshoot > Advanced Startup Options > Command Prompt. You can now use CMD to run commands. You may use a Windows 10 DVD or a bootable USB drive, or you can burn Windows 10 ISO to a USB drive using another computer. You can also try Automatic Repair option to see if that works for you before restore.

Let us know if any of these helped to fix this problem on your PC.

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Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

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