Windows Update Troubleshooter from Microsoft: Fix Windows Updates problems

If you find that you are facing any issues in running Windows Updates, including Service Pack, due to any reasons, you might want to check out this Automated Fix It Solution, Windows Update Troubleshooter from Microsoft.

windows update troubleshooter

Windows Update Troubleshooter

Open the Windows Update Troubleshooter and follow the on-screen instructions.

The troubleshooter will run and attempt to identify if any problems exist which prevent your computer from downloading and installing Windows Updates.

It will clear the Windows Update related temporary files, clear the contents of the SoftwareDistribution folder, check the status of Windows Update-related Services, repair and reset Windows Update components, check for pending updates and more.

You can let it fix it for you automatically or you can choose to see the fixes and decide to apply them.

If your computer is having problems finding and installing operating system updates, try using this Windows Update troubleshooter to fix the problem.

Windows 10: Open Settings > Updates and security > Troubleshoot tab and run it. Windows 10 and Windows 8.1 has this tool built-in.

Download page: Windows Update Troubleshooter for Windows 7.

You may also use Microsoft’s online troubleshooter to Fix Windows Update Errors.

Use the Reset Windows Update Components Tool or see this post if your Windows Updates fail to Install.

These links may also interest you:

Download this VPN to secure all your Windows devices and browse anonymously
Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. TheBigOldDog

    I have a feeling this post is going to help a lot of people who don’t take the time to study the error report and the links embedded closely because 2 out of 3 Win7-64 PCs I recently updated to SP1 (1 Desktop, 1 laptop) failed with a cryptic code. I found the troubleshooter (MSFT kind of buries it’s existence in the links in the error report) and it worked to fix the problem(s) in both cases. Granted I have a small sample size right now, but 66% of the machines hitting an SP1 update error seems unbelievably sloppy to me.

  2. JCF

    When my Windows Update was downloading and installing Service pack 1 and other file there was an error on one update and couldn’t install, but after i pressed Check For Update again it won’t show up. Maybe the system fixed it automatically? now I’m confuse.

  3. Mickey

    When I click on update and security in settings, the screen comes up, but there is nothing I can do. It freezes. How do I correct this?

  4. grtrtrtr

    doesnt help anything. After aplication of this tools it says problems solved, but in fact the problem remains.
    Why does Microsoft not provide a simple reimage tool???

  5. warp9pnt9

    Problem: KB3184143 (aka “GWX Remover”) fails to install with error 0x80073712 (ERROR_SXS_COMPONENT_STORE_CORRUPT).

    0) CCleaner: IE browser (history, cache, cookies), system logs, temporary files, recycling bin, etc, all cleaned away.

    00) “double-ought”: Anti-virus disabled until restart (the most AVG allows, could that be problematic on post-POST pre-LOGIN boot-processing of updates?)

    1) sfc /scannow (finds no problem, doesn’t solve problem)

    2) Windows6.1-KB3184143-x64.msu fails to install manually.

    3) “CheckSUR” aka DISM.exe /Online /Cleanup-image /Scanhealth (from the 538 MB Windows6.1-KB947821-v34-x64.msu, fails to find any problems).

    4) Rename/Delete C:Windowscatroot2 (problem remains) (including net stop/start cryptsvc)

    5) Scan registry (HKEY_LOCAL_MACHINECOMPONENTS) for 3 “bad” entries (PendingXmlIdentifier, NextQueueEntryIndex, AdvancedInstallersNeedResolving) … Entire registry searched, keys, values or data, any part of string, none found.

    6) Swearing and shaking fists.

    7) Windows Update Troubleshooter: It “fixes” things which were not problems to begin with, recognizes the 0x80073712 problem, and is unable to fix it. Ran tool again, it “found” new problems that it can’t fix, which were “fixed” on previous run, even though they weren’t “broke”.

    8) Contemplates purchase of shotgun, for use on self or computer: TBD.

    9) Delete/Rename C:WindowsSoftwareDistribution (net stop/start wuauserv/bits)

    FYI, insert liberal reboots in between – and multiple attempts and combinations – of the above commands. All to no avail. All other Windows Updates install just fine, first try. It is just this “GWX Remover” which fails to remove a non-existent version of itself.

    It is astounding, that this update, whose primary purpose is to uninstall software I had to forcibly remove over a year ago, is unable to not install itself (i.e. uninstall something which doesn’t exist, should be easy to figure out: automatic success), and that no technique, utility, tool, command, option, document, or tip, is able to resolve. I bet if they had attempted to intentionally program such a magnificent failure, they’d fail to do it and we’d have a functional piece of software. “Most Valuable” doesn’t belong in the same sentence, page, website, book, language, planet, galaxy, or universe, as “Microsoft”.

  6. warp9pnt9

    Edit: With “CheckSUR” aka “DISM” command, I also tried

    DISM.exe /Online /Cleanup-image /Restorehealth

    Which resulted in:

    Error: 87

    The restorehealth option is not recognized in this context.

    When even the last-resort repair tools are broken.

    while ( Installed == “Microsoft” ) {
    if (Head Bang( Head++ );
    } else {
    Installed = Other;

  7. FaDiskuser


  8. Tony K

    My win10 machine is updating over and over now in early 2018. It doesn’t indicate what the update is, so I can’t tell if it doing different updates, or the same one repeatedly. Hard to believe a multibillion $ company can write this sort of crap software.

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