Windows 10 install is stuck during Installation – Different scenarios

Windows 10 installation being stuck can cause unrest for any Windows user. And so in this post, we are looking at possible solutions to the various scenarios where the Windows 10 install could get stuck. However do remember one thing, and as we always advise, always backup your data before you fresh-install or upgrade. You never know when it’s going to get STUCK!

Windows 10 install is stuck during Installation

Windows 10 install is stuck during Installation

Why does Windows 10 install get stuck? Its hard to say accurately, but most of the time its because it’s waiting for something so it can move into the next stage of installation. Sometimes it’s an internet connection, sometimes it is a file which goes missing, and at times it just takes too long because the hardware is slow. It could also be hardware or driver incompatibility. We are looking at solutions for various scenarios including – stuck on setting up Microsoft account, logo with dots, logo with no spinning dots, Getting ready, Just a moment, Getting files ready, blue screen, Setup is starting, Loading files, etc.

NOTE: If your Windows 10 installation or upgrade is stuck for some reason – as a matter of abundant precaution I suggest that you wait for a few hours or even leave it on overnight. Only if you have lost options, may you try our suggestions.

Windows 10 install stuck on Setup is starting

There are two possibilities here. Maybe the setup files are corrupt. Download the ISO files again, and reinstall. The second suggestion is to first run DISM tool as it will scan, and repair corrupted system files.

Windows 10 install stuck on Ready to Install

During a Windows 10 upgrade or installation, you will see a ‘Ready to install‘ screen just before the installation commences. If the screen stays, and the install button is disabled, then we have a problem. Check the linked post where you read a few things you could try to fix the issue.

Windows 10 install stuck on adding Microsoft Account

If Windows 10 installation is stuck because you are trying to add a Microsoft account, I would suggest that you skip it. Create a local account instead and then convert it into a Microsoft linked account.

Windows 10 install stuck on logo or logo with no dots

If Windows 10 is stuck on restarting, loading some screen with the spinning dots animation moving endlessly, welcome mode, login screen, starting Windows or will not boot, you will have to boot in Safe Mode or Advanced Startup Options to either troubleshoot or restore the system.

Windows 10 install stuck on logo no spinning dots

It may so happen then when you install or upgrade Windows 10; you see the process stuck on the logo without any spinning dots. There is an issue with the legacy BIOS on the computer. Windows 10 64 Bit requires UEFI to boot. So you have two options.

  1. Disable Legacy BIOS, and switch to UEFI.
  2. Upgrade your hardware which supports UEFI.

Windows 32 bit work on Legacy BIOS, but not Windows 64 Bit. If you enable UEFI with 32 bit of Windows, it will fail too.

Windows 10 installation is stuck on Getting ready

In this case, there is not much you can do except that wait for little longer – maybe in hours, and then force restart. Then kickstart the Update/Upgrade process again, and see if it helps.

Windows 10 install is stuck on Just a moment

Windows 10 Upgrade and installation has this peculiar problem where it gets stuck for small reasons. Internet connection, setting up something which could have been done later, and there is no way it can skip, i.e., timeout. If you see “Just a moment” message when installing Windows 10, you can do these:

  • Disable internet connection. You can either turn off WiFI or remove the ethernet plug.
  • Try removing any external hardware which is not necessary. Sometimes Windows waits to get the get driver update or verify existing files.

Windows 10 install stuck on Getting files ready

Usually, “Stuck on getting files ready” comes with a progress indication. Sometimes users have reported this getting stuck at 12%, 47% and what not. This happens when the hardware, i.e., Hard Disk or the USB driver is slow. If you are trying to install Windows from a USB drive or any external media which is slow, then you need to change it.

Either get a faster USB drive or create a new installation media and try installing again. That should help.

Windows 10 install stuck on a Blue Screen

It is possible that Windows 10 installation needs UEFI and not standard BIOS. If your install stuck on a blank blue screen (different from a  BSOD), it is best to disable launch CSM (Compatibility Support Module) and enable UEFI.

  • Press F2 / Del button during boot, and it will enter BIOS.
  • Next, under security, disable secure boot, and switch to UEFI.
  • Restart.

This should resolve the problem with the blue screen. If you are installing this on a fresh SSD, you can select the custom install option. Then select the custom install option, and follow the steps ahead.

Windows 10 install stuck on Loading files

Updating the BIOS is a suggestion that has worked for many.

Windows 10 install stuck on Choose your keyboard layout screen

A keyboard layout screen is offered during the upgrade process. Here you need to select the type of keyboard you will use going forward. However, some have reported that they are not able to operate even the mouse or keyboard at this screen. Here is how you can fix the Choose your keyboard layout screen.

Windows 10 install stuck on Preparing Windows screen

This screen appears after Windows Update/Upgrade. It means that the setup is trying to finish off something or just waiting for few files to load up so you can use your account. You can easily fix Preparing Windows Screen.

Windows 10 install hangs

When installing Windows 10 or upgrading, you see the progress bar, like forever; it means the installation has hung. The message would say Taking longer than usual, but it should be ready soon, Don’t turn off the PC, and you can wait, but if its way too long, just follow the steps given in the link.

Related reads:

  1. Windows 10 Installation Errors
  2. Windows 10 is stuck on loading some screen
  3. Windows 10 stuck at Preparing Security Options
  4. Windows 10 stuck on Working on updates
  5. Windows 10 Upgrade stuck at blank screen with only Recycle Bin & Taskbar
  6. Windows 10 stuck at login screen after upgrade.
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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.