Some PC gamers are reporting issues whereby they’re unable to install Forza Horizon, or where it keeps crashing, not working properly, or they are unable to join a session, and as well unable to download or the game keeps redownloading on their Windows 11 or Windows 10 gaming rig. This post is intended to help affected gamers with the most suitable solutions to resolve the issue on their gaming device.
Forza Horizon not downloading, keeps redownloading or stuck at Error 0%
With the issue of Forza Horizon not downloading or keeps redownloading on your Windows 11/10 gaming PC, in some cases you may receive the error code 0x80073CF9. Also, you may encounter the Error 0% issue whereby the game is stuck downloading.
So, if you’re affected by any of the issue mentioned above, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Check and Sync Date/Time on PC
- Clear Cache and Temp folder
- Run Disk Cleanup
- Enable, Unregister and Re-register Windows Installer Service
- Reset or Reinstall Xbox App
- Sign out and sign in to Microsoft Store
- Reset Microsoft Store
- Check Internet connection
- Change where new content is saved on PC
- Uninstall the game using third-party software uninstaller
- Repair, Reset or Reinstall Gaming Services
- Create a new user account
- Troubleshoot in Clean Boot state
- Disable security software
- Uninstall/Remove VPN/Proxy server (if applicable).
Let’s take a look at the description of the process involved concerning each of the listed solutions.
Before you try the solutions below, check for updates and install any available bits on your Windows 11/10 device and see if the issue in view is resolved.
1] Check and Sync Date/Time on PC
If your PC’s clock is out of sync you may encounter this issue of Forza Horizon not downloading or keeps redownloading on your Windows 11/10 gaming PC. In this case, you can resolve the issue by making sure date/time is correct and time synced on your system.
2] Clear Cache and Temp folder
This solution requires you to clear cache, and as well clear Temp folder on your gaming PC and see if that helps.
3] Run Disk Cleanup
This solution requires you to run Disk Cleanup to clear unnecessary files on the drive to remove temporary files, empty the Recycle Bin, and remove unwanted system files that may be causing this issue. You can use any third-party disk analyzer, like the Free Disk Space Analyzer software to get a granular view of what might be hogging storage space and the location on the drive.
4] Enable, Unregister and Re-register Windows Installer Service
These software are dependent on the Windows Installer Service. So, if you’re having the issue downloading/installing any software, it’s likely that the MSI service is not enabled. In this case, ensure that the Windows Installer Service is enabled. If already enabled, but the issue persists, you can unregister and re-register Windows Installer Service. Here’s how:
- Press Windows key + R to invoke the Run dialog.
- In the Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in admin mode.
- In the command prompt window, type the command below and hit Enter to temporarily unregister the Windows Installer service:
msiexec /unreg
- Once the command is processed successfully and you get the success message, input the following command and hit Enter to register the Windows Installer once again:
msiexec /regserver
After the second command is processed successfully, restart your computer. On boot, see if the download issue is resolved. If not, you can try the next solution.
5] Reset or Reinstall Xbox App
This solution requires you to reset the Xbox app installed on your gaming device and see if the issue is resolved. If resetting the app didn’t help, you can uninstall and reinstall the Xbox app.
6] Sign out and sign in to Microsoft Store account
This solution requires you to sign out and then sign back in to Microsoft Store account with the same ID which was used to purchase the game you’re trying to download to your system.
7] Reset Microsoft Store
This solution requires you to reset Microsoft Store. Afterwards, try the Forza Horizon game download again and see if the process completes without issues.
8] Check Internet connection
For those affected players, this issue arises from pauses in the pre-download. This can occur with intermittent internet connections. In this case, to resolve the issue, you can fix Network and Internet connection problems on your Windows 11/10 device to resolve any connectivity issues that might be the culprit here. In the event your computer cannot connect to the Internet at all, you can try the Complete Internet Repair Tool or try the Network Reset feature and see if that helps.
You can also flush the DNS, because if the DNS settings are corrupted, it can prevent certain applications and your system from making contact with the internet, hence the download issues.
9] Change where new content is saved on PC
Depending on if you’re trying to install the game on the internal drive or external drive, you can try downloading/installing the game to another drive as the case may be.
To change where content is downloaded or saved to your Windows 11 PC, do the following:
- Press Windows key + I to open Settings app.
- Click System > Storage.
- Scroll down and click Advanced storage settings to expand the section.
- Now, click Where new content is saved option.
- In the next screen, click the New apps will save to dropdown.
- Now, select the internal drive or external drive per requirement.
- Exit Settings app when done.
To change where content is downloaded or saved to your Windows 10 PC, do the following:
- Press Windows key + I to open Settings app.
- Click System > Storage.
- Under More Storage Settings, click on Change where new content is saved.
- Click on the New apps will save to dropdown.
- Select the drive where you want your newly downloaded content to be saved.
- Exit Settings app when done.
You can also try creating a new partition on the drive and see if downloading/installing to the partition will be successful.
10] Uninstall the game using third-party software uninstaller
You can try this solution if Forza Horizon keeps redownloading. Simply uninstall the game using third-party software uninstaller, and then redownload the game.
11] Repair, Reset or Reinstall Gaming Services
This solution requires you to repair, reset and/or reinstall Gaming Services in that order on your Windows 11/10 gaming PC. To carry out these tasks, you can follow the instructions in the guide on how to fix 0x00000001 Game Pass error on Xbox.
12] Create a new user account
This solution requires you to create a new user account and try to download the game on that account. If successful, then it’s likely you’re dealing with a corrupt user profile; so you can either repair the corrupt user profile or simply transfer your files to the new user account.
13] Troubleshoot in Clean Boot state
Chances are you’re dealing with some kind of interference caused by a 3rd-party app or process that’s interfering with the download operation on your device. In this case. you can troubleshoot in Clean Boot state and see if the issue will be resolved. Else, continue with the next solution.
14] Disable security software
Firewall and antivirus are important for your system safety, but sometimes these programs, especially the security software from third-party vendors can interfere with Windows and could cause issues. To rule out this possibility, you can disable your antivirus software, locate its icon in the notification area or system tray on the taskbar (usually in the lower right corner of the desktop). Right-click the icon and choose the option to disable or exit the program.
See if the issue is resolved. Otherwise, try the next solution.
15] Uninstall/Remove VPN/Proxy server (if applicable)
A VPN client or a Proxy server could trigger this error due to some kind of interference that ends up blocking communications between your Windows 11/10 client machine and the FH game server. In this case, you can uninstall your VPN software via Settings app on your device and/or remove any proxy server from your computer and see if that resolves the issue.
Hope you find this guide helpful!
How do I fix the installation stopped glitch?
To fix the installation stopped error on your Xbox console, you can try any of the following suggestions:
- Clear local saved games and try to reinstall the game.
- Go offline and try to install the game.
- Check the status of Xbox Live services.
- Make sure that you’re using the correct account.
- Make sure that you have enough storage space.
- Check for system updates.
Why is my Microsoft Game not downloading?
There could be several reasons your Microsoft games won’t download on your Windows 11/10 PC. To resolve the issue, try the following suggestions: Check your internet connection, Restart the Microsoft store, Restart your computer, Perform a Clean Boot and check for problematic applications. Reset Window Update components and try again.
