Can’t Install Forza Horizon on Windows 11

Here is a full guide to fix the issue if you are unable to install Forza Horizon 5 on Windows 11 or Windows 10. A lot of users have complained of not being able to install the Forza Horizon 5 game from Microsoft Store or Xbox app. The game installation gets stuck at “Preparing 0%” and just doesn’t install. For some users, the game’s installation fails with different error codes including 0x803fb107, 0x80080005, 0x00000001c and 0x00000000. If you are also experiencing the same issue, you can follow this guide to resolve the problem.

Why won’t Forza Horizon 5 Install Xbox One?

There can be different reasons that you are unable to install Forza Horizon 5 on Xbox One or Microsoft Store. Here are some of the potential causes that may trigger the issue:

The glitch with the Xbox app can be one of the primary reasons that you get the issue in hand. You can try installing the game from Microsoft Store if the scenario is applicable.
Corrupted Windows Store cache, missing security updates, incorrect date & time, inconsistency with Microsoft Store installation, firewall interferences, and corrupted Windows Store installation are some other potential causes for the same issue.
It can also be caused if the dependent services are stuck in a limbo state.
If the required TLS version is disabled, you can expect this issue.
The problem may also be caused by underlying system file corruption. In that case, running SFC and DISM scans should help.

As the scenario applies, you can try the below fixes.

Can’t Install Forza Horizon on Windows 11

Here are the methods you can try if you are unable to install Forza Horizon 5 on Windows 11 or Windows 10:

Install the game from Microsoft Store’s library.
Re-Sign in with Microsoft Account.
Set the correct date and time.
Reset the Windows Store Cache.
Install all Windows updates.
Reset the Microsoft Store & Xbox app.
Restart essential services.
Enable every TLS version.
Reinstall the Store component.
Run SFC and DISM scans.
Disable Windows Firewall while installing.

1] Install the game from Microsoft Store’s library

In case you are not able to download/install the game from the dedicated listing or Xbox app, try downloading the game from the Microsoft Store’s library. Some affected users have confirmed that they didn’t have any installation issues when getting the game from Microsoft Store.

It is highly recommended that you should download the base game first and let it install completely. After that, you can go ahead with downloading any of the expansions or the VIP bundle.

Here are steps to install the Forza Horizon 5 game from Microsoft Store:

Open Microsoft Store and go to the Library section from the left panel.
Locate Forza Horizon 5 and click on Install to get the base game.
After installing the base game, install additional expansions and DLCs.

See if this fixes the issue for you. If not, move on to the next potential fix.

2] Re-Sign in with Microsoft Account

The problem might be caused by some account glitch inside the Microsoft Store. So, you can try signing out of your MS account and then sign back in to the Microsoft Store and see if you are able to install Forza Horizon 5 or not.

You can open Microsoft Store, click on your profile pic, and then select the Sign out option. After that, sign in back with your credentials. See if it works for you. If not, we got some more fixes for you.

3] Set the correct date and time

In some instances, the problem has occurred if you haven’t set the correct date and time on your system. The server may disallow the connection due to security reasons if the date & time are incorrect according to your time zone. So, make sure to adjust the date & time accordingly and see if it fixes the issue. Here are the steps to do that:

Open Settings app using Win+I hotkey and go to Time & language > Date & time section.
Enable the toggles associated with Set time automatically and Set Time Zone Automatically.
Attempt to download Forza Horizon 5 and see if the problem is fixed now.

4] Reset the Windows Store cache

The corrupted Windows Store cache can be another culprit that prevents you from installing Forza Horizon 5 on your PC. So, if the scenario applies, you can try resetting the Windows Store cache to tackle the issue. If the scenario is not applicable, move on to the next potential fix.

Read: Forza Horizon is not working properly on Windows PC.

5] Install all Windows updates

Another cause of this problem can be the fact that you have missed out on some key security update that is required by Microsoft Store to install GamePass items. So, you need to make sure that you have installed all the pending Windows updates to get rid of the issue.

6] Reset the Microsoft Store & Xbox app

Some affected users have reportedly fixed the issue by simply resetting the Microsoft Store and Xbox app. Corrupted settings and customizations can cause the problem. By resetting the apps to their defaults, you can resolve the issue.

Here is the process to reset Microsoft Store and Xbox on Windows 11:

Firstly, close Microsoft Store & Xbox apps using Task Manager.
Now, open Settings by pressing Windows + I hotkey and go to Apps > Apps & features.
Next, locate Microsoft Store and tap on the three-dot menu button.
After that, press Advanced options and on the next page, locate the Reset section.
Then, simply hit on the Reset button and confirm the resetting process.
Once the resetting process is done, repeat the above procedure for the Xbox app.
Finally, restart your PC and see whether the issue is now fixed.

See: Xbox app not downloading or installing on Windows PC

7] Restart essential services

The problem may also occur in case the required services to download and install the game are stuck in a limbo state. If the scenario is applicable, restart the following dependencies:

Windows Update
Microsoft Store Install Service
Background Intelligent Transfer Service

To restart these services, open the Run dialog box using Win+R hotkey and then enter services.msc in it. After that, in the Services window, locate the Windows Update service and then right-click on it and select Stop. Next, again right-click on the service and click on Start to restart it. You need to repeat this procedure for Microsoft Store Install Service and Background Intelligent Transfer Service services.

After restarting the services, try downloading the game and see if the problem is fixed now.

Read: Fix Xbox games won’t install on PC.

8] Enable every TLS version

If the problem is occurring in case a certain TLS version is disabled in Internet Properties, you have to make sure that every TLS version is enabled. For that, you can follow the below steps:

First, open the Run dialog box and enter ‘inetcpl.cpl’ in it to open up the Internet Properties window.
Now, go to the Advanced tab and scroll down to the Use TLS checkboxes.
Next, make sure to enable all the Use TLS checkboxes.
After that, press Apply > Ok button to save changes.
Finally, reboot your PC and on the next startup, try installing the game.

9] Reinstall the Store component

If none of the solutions worked for you, the problem might be related to the Store component. If you are experiencing the same issue when installing other applications and games, consider reinstalling the Store component. To do that, here are the steps to follow:

First, press the Windows + X hotkey, and then select Windows Terminal (Admin) from the pop-up menu.

Now, enter the below command to remove Microsoft Store:

Get-AppxPackage *windowsstore* | Remove-AppxPackage

Next, when the package is uninstalled, reboot your PC.

One the next startup, open Windows Terminal again and enter the below commands one by one:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

When the commands are fully executed, reboot your system and check if the problem is now fixed.

See: Cannot download or install Apps from Microsoft Store.

10] Run SFC and DISM scans

The problem might be system-wide and caused by system file corruption. If the scenario applies, you should try running System File Checker (SFC) and Deployment Imaging and Servicing Management (DISM) scans one by one and then restart your PC. On the next startup, try installing the game and see if the problem is now fixed.

11] Disable Windows Firewall while installing

Firewall interference can also be a reason that you are unable to install Forza Horizon 5. If none of the solutions work for you, try disabling the Windows Firewall before installing the game and then start the installation.

That’s it! We hope this guide helps if you’re having trouble installing Forza Horizon 5 on Windows 11.

How do I reinstall Forza Horizon?

For reinstalling Forza Horizon, you will first need to uninstall the game from Settings > Apps > Apps & features. After that, download and install the game again from Microsoft Store or Xbox app.

Now read: Forza Horizon 4 crashing on Windows PC.