Google Chrome Freezing or Crashing on Windows computer

Google Chrome is one of the most popular browsers these days, due to low foot-print and good performance. But there may be times when you find that your Chrome browser crashes or freezes randomly on your Windows 10/8/7 computer, while browsing, opening a tab, loading a page or downloading. This can be really annoying at times!

Chrome Freezes or Crashes

In this tutorial I will suggest you a few tips on how to go about trying to resolve this issue.

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1) First of all delete the Local State file which holds some of the Custom Settings, and see if it helps you. To delete the Local State file, follow these steps:

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  1. Close Google Chrome
  2. Open Windows Explorer
  3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
  4. You’ll find “Local State” file there. Delete it
  5. Open Google Chrome and see if has helped.

2) You could also try the following!

Rename the Default folder which has all the Google extensions, Bookmarks, History, Jumplist icons etc. The reason why we are renaming it is because if it’s not the cause of the random freezes and crashes, then we don’t have to lose all this information.

To rename the Default folder, follow these steps:

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  1. Close Google Chrome
  2. Open Windows Explorer
  3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
  4. You’ll find the Default folder here. Rename it to “Default.old”
  5. Open Google Chrome and see if this has helped stop the crashes.

3) You might also want to checkout if the Flash extension is the culprit and causing the crashes, and see if it helps. To do so, follow these steps:

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  1. Open Google Chrome
  2. In the address bar type in “about:plugins
  3. Find “Flash” and click on Disable
  4. Restart Google Chrome and test it now

If it helps, then uninstall Flash from the Program and Feature and reinstall it. To reinstall Flash, you may follow this guide on Adobe.

4) Check if your Google Chrome Shockwave Plugin is creating problems. Find & Disable Power-Hungry Extensions in Chrome using Chrome Task Manager.

5) Well, if none of these steps help you, you might have to consider reinstalling your Google Chrome browser. To do so:

  1. Go to Programs and Features and Uninstall Google Chrome
  2. Then open explorer.exe and go to %USERPROFILE%\AppData\Local\
  3. Delete “Google” folder
  4. Download Google Chrome and install it again.

This should help! If it doesn’t, you may want to reset Chrome settings.

I hope that one of these tips help you resolve your problem. If you need more help, you can always post in our forums. We will be more than happy to assist you.

Want your Chrome to perform better? Speed up Google Chrome browser using these tricks! And watch this visual guide on how to make Chrome browser run faster.

Fix Freezes or Crashes with these resources from The Windows Club:

Windows freezes | Windows Explorer crashes | Internet Explorer freezing | Mozilla Firefox Browser freezing | Windows Media Playes freezes | Computer hardware freezes.

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Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at captaindbg.com.