Fix: Google Chrome Freezing or Crashing on Windows 7 computer

Google Chrome is one of the most popular browsers these days, due to low foot-print and good performance. But there may be times when you find that your Chrome browser crashes or freezes randomly on your Windows 7 computer, while browsing, opening a tab, loading a page or downloading. This can be really annoying at times!

Chrome Freezes or Crashes

In this tutorial I will suggest you a few tips on how to go about trying to resolve this issue.

chromecorruptedlocalstate thumb Fix: Google Chrome Freezing or Crashing on Windows 7 computer

1) First of all delete the Local State file which holds some of the Custom Settings, and see if it helps you. To delete the Local State file, follow these steps:

image thumb Fix: Google Chrome Freezing or Crashing on Windows 7 computer

  1. Close Google Chrome
  2. Open Windows Explorer
  3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
  4. You’ll find “Local State” file there. Delete it
  5. Open Google Chrome and see if has helped.

2) You could also try the following!

Rename the Default folder which has all the Google extensions, Bookmarks, History, Jumplist icons etc. The reason why we are renaming it is because if it’s not the cause of the random freezes and crashes, then we don’t have to lose all this information.

To rename the Default folder, follow these steps:

image thumb1 Fix: Google Chrome Freezing or Crashing on Windows 7 computer

  1. Close Google Chrome
  2. Open Windows Explorer
  3. In address bar type in %USERPROFILE%\AppData\Local\Google\Chrome\User Data
  4. You’ll find the Default folder here. Rename it to “Default.old”
  5. Open Google Chrome and see if this has helped stop the crashes.

3) You might also want to checkout if the Flash extension is the culprit and causing the crashes, and see if it helps. To do so, follow these steps:

image thumb2 Fix: Google Chrome Freezing or Crashing on Windows 7 computer

  1. Open Google Chrome
  2. In the address bar type in “about:plugins
  3. Find “Flash” and click on Disable
  4. Restart Google Chrome and test it now

If it helps, then uninstall Flash from the Program and Feature and reinstall it. To reinstall Flash, you may follow this guide on Adobe.

4) Well, if none of these steps help you, you might have to consider reinstalling your Google Chrome browser. To do so:

  1. Go to Programs and Features and Uninstall Google Chrome
  2. Then open explorer.exe and go to %USERPROFILE%\AppData\Local\
  3. Delete “Google” folder
  4. Download Google Chrome and install it again.

This should help!

I hope that one of these tips help you resolve your problem. If you need more help, you can always post in our forums. We will be more than happy to assist you.

Fix Freezes or Crashes with these resources from TheWindowsClub:

Windows 7 freezes | Windows Explorer crashes | Internet Explorer freezing| Google Chrome Browser crashes | Mozilla Firefox Browser freezing | Windows Media Playes freezes | Computer hardware freezes. Need more? Try FixWin, the Windows Doctor!

If you have liked this post, you might want to check out some more, on topics like , .

About ShyamS@TWC

Shyam aka “Captain Jack” is a Microsoft MVP and a Windows Enthusiast whose area of expertise is Crash Dump Analysis and Advanced Windows troubleshooting. He has developed Windows based Tools like SF IE Restorator for troubleshooting Internet Explorer issues and SF Diagnostic Tool for collecting Crash dump files for troubleshooting purpose. He blogs at captaindbg.com.

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  • Jsg

    If you have Skype installed, *remove* the plugin from Chrome and don’t install it again. Skype has serious hanging and crashing issues on Chrome (and other browsers). Just stick to the client.

  • http://captaindbg.com Shyam Sasindran

    Thanks for sharing your experience Jsg. I’m sure lot of them might find this helpful

  • http://techpack.org/ Prashanth KV

    Thanks for sharing mate as I have been facing the issue on Chrome

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