Microsoft Edge web browser being a protected built-in app in Windows 10, shouldn’t be giving you issues. Nevertheless, there have been people complaining lately that their Edge browser hangs, crashes, freezes or is not working.
Edge browser crashes, hangs or freezes
Well if you are facing this issue, you could try to Reset Edge browser to its default state and see if that helps.
1] Open Edge, click on More options and then on New InPrivate window to start Edge in InPrivate Browsing mode.
Does this make your problem go way?
2] Set the Start page for browser and tabs to about:blank, disable feeds, etc, and see if it helps.
3] Run the Windows Apps Troubleshooter and see.
4] Open the following folder and delete its contents:
C:\Users\<username>\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\LocalCache
Now try and see if it helps. If it does not help, move on.
5] Switch to a Local Account from Microsoft Account, or vice versa and see if this resolves the issue.
6] If you create a new User Account, your Edge will be available to you in a fresh state, for that User Account. See if you want to do that.
7] Not many browser extensions and add-ons are available for Edge, but if you have installed any, disable or remove them and see if it helps.
Most of the times, incompatible browser extensions are the cause of this problem. So, disabling them can solve the problem.
This is simple, just launch your Edge browser and navigate to ‘Menu’. Next, choose ‘Extensions’ and select the ‘Gear’ icon adjacent to it to manage it. If the problem of crashing is caused due to extensions, manually turn them off by moving the slider in the opposite direction.
There might be some extensions causing Edge browser to shut down unexpectedly. To remove them, open Microsoft Edge and select More (…) to open the menu.
Then, choose Extensions from the menu and right-click the extension you want to remove.
Next, select Remove, or select the extension and click the Remove button.
Does this help?
8] Disable Hardware Acceleration and see if it helps. If it does not, remember to reverse the changes made.
9] If nothing works, try to reinstall Edge browser. To do this, restart your Windows 10 in Safe Mode.
Open the C:\Users\%username%\AppData\Local\Packages folder location in File Explorer.
Here you will see the package Microsoft.MicrosoftEdge_8wekyb3d8bbwe. Delete it.
If you cannot, right-click on it and select Properties. Here under General tab > Attributes, uncheck the Read only check-box.
If need be, Take ownership of the file and then delete it. If you want to make things easy, use our Ultimate Windows Tweaker 4 and add Take ownership, to your right-click context menu. Then right-click on the package and select Take ownership from the context menu.
Once you have deleted the Edge package, open an elevated PowerShell prompt, type the following and hit Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
This will re-install Edge browser. Once done, you will receive a Operation completed message.
Restart your Windows 10 computer and see if this has worked for you.
Speaking of freezes, see if you have use for any of these links:
