If after you install the TikTok app on your Windows 11 or Windows 10 computer, you notice that the app is not working on your device – with issues like the app closing every time you open it, comments on the app not loading properly, network connection issues et al, then this post is intended to help you with solutions to resolve the issue.
If the TikTok app lags or does not work as intended, it could be due to poor internet/network connection. A slow Wi-Fi network connection causes difficulty in downloading, watching, and saving videos and consequently results in the TikTok app lag. You may also experience the TikTok app hanging, freezing, or crashing due to a bad network connection.
You may experience the TikTok issues mentioned in this post due to the following known reasons.
- The cache data of the TikTok application is corrupted.
- Incorrect installation of the TikTok app on PC.
- Internet connection problems.
- TikTok account issues.
- The TikTok app is outdated.
- Junk files and temporary bugs.
- Wrong APN configuration.
- TikTok restrictions in your location.
Fix TikTok app not working on Windows PC
If you are experiencing TikTok app issues including network connection issues, comments not loading or showing properly, the app crashing on startup or won’t open; generally, the app is not working on your Windows 11/10 device, then our suggested solutions and fixes below in no particular order should be all you can do to resolve the issue on your PC.
- Restart the PC
- Make sure the TikTok app and Windows are updated
- Check the internet connection
- Use a VPN
- Run Windows Store Apps Troubleshooter
- Use TikTok in a browser on a PC
- Clear the Temp folder
- Repair/Reset/Reinstall TikTok app
- Contact TikTok Support
Let’s see a brief description of the suggested fixes mentioned above.
1] Restart the PC
If the TikTok app is not working on your Windows 11/10 PC and you’re getting a TikTok network error on your profile, and comments are not loading or showing properly, then be sure to try restarting the app and check if that solves the problem. If that didn’t help, you can restart the PC altogether to clear any temporary glitch that could be the culprit here.
Read: Best Social Media apps for PC available in Microsoft Store
2] Make sure the TikTok app and Windows are updated
Your next line of action to take if you are experiencing problems with the TikTok app on your PC is to make sure you are running the latest versions of the TikTok app and Windows 11/10 operating system is updated to the latest build/version. You can manually check for TikTok app updates on Microsoft Store or check for updates via the app Settings menu.
Read: How to get Instagram or Snapchat on a Windows PC
3] Check the internet connection
Weak data or Wi-Fi signal can also impact your experience on TikTok. So, you can try switching from Wi-Fi/ethernet to mobile data and vice-versa to troubleshoot whether or not the issue is related to connectivity as these kinds of problems arise with the applications like TikTok, etc. when there is an unstable internet connection on your system. You can fix Network and Internet connection problems on your device to resolve any connectivity issues that might be interfering with the proper functioning of the TikTok app. For good measure, you may have to run the inbuilt Internet Connections Troubleshooter to help diagnose and fix Wi-Fi problems on your device.
In addition, check if there’s a problem with the TikTok service by heading over to the downdetector.com/status/tiktok page using any browser on your computer. If the server is down, all you can do is wait till things are back to normal. Once the internet connection is back, you can log out from the application and then log in back again to make sure that there is no problem with your TikTok account.
Read: Good funny Profile Pictures for TikTok
4] Use a VPN
In some cases, the TikTok app network connection issue could be due to restrictions on the app in your present location or region. In this case, the most applicable solution is to use VPN software to bypass the restriction. Most trusted VPN providers grants you access to servers worldwide.
5] Run Windows Store Apps Troubleshooter
Suppose you installed the TikTok app via the Microsoft Store on your Windows 11/10 device. In that case, you could run the Windows Store Apps Troubleshooter to fix any issues that are generally related to the app itself that is preventing the app from working normally on your device.
To run Windows Store Apps Troubleshooter on your Windows 11 device, do the following:
- Press the Windows key + I to open the Settings app.
- Navigate to System > Troubleshoot > Other troubleshooters.
- Under the Other section, find Windows Store Apps.
- Click the Run button.
- Follow on-screen instructions and apply any recommended fixes.
To run the Windows Store Apps Troubleshooter on your Windows 10 PC, do the following:
- Press the Windows key + I to open the Settings app.
- Go to Update and Security.
- Click the Troubleshooter tab.
- Scroll down and click on Windows Store Apps.
- Click the Run the troubleshooter button.
- Follow on-screen instructions and apply any recommended fixes.
If the issue at hand persists on your device after you complete the task above, proceed with the next solution.
6] Use TikTok in a browser on a PC
If you are having issues using the TikTok app on your Windows 11/10 PC, you can use TikTok in a browser on your PC instead. Based on user experience and research, the best available browser for using TikTok on Windows is Opera. PC users can easily add the TikTok Mobile View extension to their browsers.
Read: Instagram not opening or loading in Chrome
7] Clear the Temp folder
In some instances, if internet connectivity is not the issue, then it could be that cached data might become corrupted, which can lead to issues. This solution requires you to clear the cache, as well as clear the Temp folder on your PC, and see if that helps fix the error in view. If not, try the next solution.
8] Repair/Reset/Reinstall TikTok app
This solution requires you to first repair the TikTok app and see if that solves the issue you’re having. If the app repair didn’t work, you could reset the app, and if the issue is still unresolved, you can reinstall the app. After you uninstall the app from your PC, you can get the latest version of the app on the TikTok app’s official website. On the website, click Get app at the right-bottom corner, click Get TikTok for desktop, and click the Install button in the pop-up window to download and install the TikTok app for free on your Windows 11/10 computer.
Alternatively, search on the Microsoft Store or head over to apps.microsoft.com. You can also install the TikTok app using an Android Emulator on your Windows 11/10 device.
Read: Fix Snapchat not working on BlueStacks Emulator
9] Contact TikTok Support
If all the fixes above fail, you may be left with no other option but to contact TikTok for support via their official support page or on their official Twitter handle.
Is TikTok better on PC?
Based on user experience, TikTok is better on PC due to several reasons including, because TikTok for desktop has a larger screen, you can see more features at once, and that’s especially helpful for notifications. Also, on your desktop, it’s easy to filter notifications by type. To watch TikTok without an app or account on a PC, you can use the TikTok web version, search for TikTok videos on YouTube, or use a TikTok viewer.
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