Fix Snapchat not working on BlueStacks Emulator

BlueStacks is an outstanding Android Emulator for Windows 10. Users can take advantage of its excellent Android app emulation capabilities and can use any Android applications which are not available on Windows 10. But some people who use Snapchat on BlueStacks are reporting an error from the app. The error reads:

You’re using a version of Snapchat or operating system that’s no longer supported. Please upgrade your device’s operating system and update to the newest app version to use Snapchat. Thanks!

This only leaves us with a vague message, but this also means that we have limited yet solid fixes for the same.

Snapchat not working on Bluestacks

Snapchat not working on BlueStacks

As per the error mentioned above, we will be carrying out the following fixes,

  1. Get the latest version of supported BlueStacks.
  2. Get the latest version of Snapchat for Android.

1] Get the latest version of supported BlueStacks

Due to some reasons, Snapchat is blocked by its developers to run on a newer version of BlueStacks starting with BlueStacks 3. So, the only workaround left for us is to install the most supported version of BlueStacks.

Snapchat not working on BlueStacks Emulator

For that, start by typing appwiz.cpl in the Start Search box and hit Enter to open the Uninstall a program Control Panel applet.

From the populated list in the new window, look for an entry called, BlueStacks App Player. Right click on it and click on Uninstall. Reboot your computer.

After rebooting your computer, you will have to delete all the residual files & folders left by this software.

After you are done, get the required setup file of BlueStacks 2 from here.

Once you have installed it, try using Snapchat on it.

2] Get the latest version of Snapchat for Android

Getting the latest version of Snapchat is really simple. Just head to the Google Play Store on BlueStacks.

Search for Snapchat, and from the app page, select Install to download and install it on your app emulator.

Alternatively, you can head to and get the latest version of Snapchat available.

You will get an APK file downloaded to your computer. Just drag and drop it to your actual app player. It will prompt you to install the APK file.

Install it by following the instructions on the screen.

Now check if Snapchat is working fine for you on BlueStacks.

UPDATE: A post dated May 30, 2019 on states:

You may have experienced Snapchat crashes after you login and you are left on the BlueStacks home screen. This is an app-specific behavior unrelated to BlueStacks. The Snapchat development team seems to have banned the use of Snapchat on emulators.

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Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.