Here is a full guide to help you fix the problem if the THX Spatial Audio app is not working on Windows 11/10 PC. THX Spatial Audio is a surround sound software for Windows that is used to enhance and control gaming audio on your system. It is a great tool for gamers. However, some users have reported that the THX Spatial Audio app is not working properly on their PC.

Some users can’t hear any sound, while many hear a crackling or buzzing. Some users didn’t even notice any difference in gaming sound, which is the app’s purpose. Now, if you are one of those for whom the THX Spatial Audio app is not working fine, this post is for you. In this post, we will discuss several working fixes to help you resolve the problem. These fixes worked for affected users and you can also try them to resolve the issue.
Before discussing the fixes, let us try to understand what could be causing the THX Spatial Audio app to not work as intended on Windows 11/10.
Why is my THX Spatial Audio not working?
Here are the possible reasons why the THX Spatial Audio app is not working on PC:
- If you are on an outdated version of your OS, it may be why the app is not working correctly. So, make sure you have installed all the pending Windows update to resolve the issue.
- The problem may occur in case you haven’t set THX Spatial Audio as the main playback device. If the scenario is applicable, set THX Spatial Audio as your playback device.
- It can also be a result of outdated or corrupted audio drivers. Hence, make sure that you have up-to-date audio drivers on your system.
- The issue might be with the corrupted installation of the app itself. In that case, you can reinstall the app to fix the problem.
THX Spatial Audio not working on Windows 11/10
Here are the methods you can try when THX Spatial Audio is not working on your Windows 11/10 PC:
- Make sure you install all Windows updates.
- Run the audio troubleshooter.
- Ensure that you set THX Spatial Audio as your playback device.
- Update your audio drivers.
- Uninstall, then reinstall THX Spatial Audio.
- Perform a system restore.
Before trying any of the above fixes, I would suggest you first try restarting Synapse software and the THX Spatial Audio app and then check if it starts working or not. Sometimes minor glitches cause the problem. So, a clean restart should help you fix the issue. If it doesn’t, you can follow the fixes we discussed in detail above!
1] Make sure you install all Windows updates
You should make sure that you have installed all the pending Windows updates. New Windows updates include bug fixes and improvements to system stability. So, if the problem is occurring because you are not using the latest OS, you should be able to fix the problem by updating your Windows.
To do that, you need to open the Setting app using Windows+I hotkey and then go to the Windows Update section. After that, click on the Check for updates button to check and download all the pending Windows updates. Windows will then restart to install all the updates and upon the reboot, try launching the THX Spatial Audio app. Hopefully, the app will be working fine now.
Read: No Audio on computer; Sound is missing or not working on Windows.
2] Run the audio troubleshooter
Many audio-related problems and bugs can be resolved by using the inbuilt audio troubleshooter in Windows. So, before getting into advanced fixes, you can simply run the audio troubleshooter and see if the app starts working again.
To run the audio troubleshooter in case THX Spatial Audio is not working, you can follow the below steps:
- Firstly, press Win+I hotkey to launch the Settings app.
- Now, go to the System > Troubleshoot section.
- Next, click on the Other troubleshooters option and you will see a Playing Audio troubleshooter amongst the list of multiple troubleshooters.
- After that, press the Run button associated with the Playing Audio troubleshooter. As you do that, the troubleshooter will start detecting audio related issues and then show you fixes that you can apply to resolve them.
- Then, apply the recommended fix and then try restarting the THX Spatial Audio app.
See if this method fixes the problem for you or not.
See: Another app is controlling your sound at the moment error in Windows.
3] Ensure that you set THX Spatial Audio as your playback device
The problem might be occurring in case you haven’t set the app as the default playback device on your system. You can configure the settings using the below steps:
- Firstly, start the THX Spatial Audio app on your system.
- Now, go to the AUDIO tab and enable the toggle associated with the SPATIAL AUDIO option.
- Next, press the Open Windows Sound Properties option.
- After that, in the opened Sound window, right-click on Speakers THX Spatial Ready.
- Then, from the appeared right-click context menu, choose the Set as Default Device option.
- Now, from the APPLICATION MIXER section, choose Spatial Audio as the output.
- Finally, you can check whether the app is working as intended now.
If unfortunately, this method doesn’t work for you, move down to the next potential fix to resolve the problem.
Read: Fix Sound and Audio problems and issues in Windows.
4] Update your audio drivers
Most of the time audio problems on a PC are triggered due to corrupted, faulty, and outdated audio drivers. Out-of-date audio drivers can cause compatibility issues with the THX Spatial Audio app making it unusable. If you haven’t updated your audio drivers in a while, it’s time to install all the latest updates.
You can manually update your audio drivers using the Settings app or Device Manager. Or, you can even visit the device manufacturer’s official website to download and install the latest audio drivers. If you have Realtek HD Audio Driver, you can use Realtek High Definition Audio Manager to download and install the audio drivers.
After updating audio drivers, reboot your system and then launch the THX Spatial Audio app and see if it starts working properly.
Read: How to fix Sound Distortion in Windows.
5] Uninstall, then reinstall THX Spatial Audio
If you don’t find any luck with the above fixes, you can try uninstalling and reinstalling the app to resolve the issue. A corrupted app installation might cause the issue. If the scenario is applicable, you should be able to fix the problem by reinstalling the app. You have to first uninstall the THX Spatial Audio app by going to Settings > Apps > Apps & features. After that, download the installer for the software from its official website and install it back on your system. Then launch the software and check if it is working properly now.
Read: Sound & Audio not working after Update in Windows.
6] Perform a system restore
If you try all the above solutions and the problem is still not fixed, the last resort is to perform a system restore to fix the problem. The problem may have occurred to some recent system changes or corruption. If the scenario is applicable, restoring your system to a previous healthy state can help you fix the problem. So, you can go ahead and perform a system restore to counter the issue.
Here is how you can perform a system restore on Windows 11/10:
- First, open the Run dialog box using the Windows+R hotkey, then enter rstrui.exe to open the System Restore window.
- Now, press the Next button, then choose the restore point (date) you want to restore your system to.
- After that, follow the onscreen instructions and finish the process.
See if this fixes the problem for you.
Read: Computer sound volume too low on Windows 11.
How do I enable spatial sounds in Windows 11?
To enable spatial sounds in Windows 11, you can follow the below steps:
- Firstly, press the Win+I key to open up the Settings app.
- Now, go to the System tab and then move to the Sound > Speaker section.
- After that, scroll down to the Spatial sound option and then click on the Type drop-down option.
- Next, select Windows Sonic for Headphones as a spatial sound type.
You can now enjoy the sound in a better and more immersive mode.
How do I enable spatial sound in Windows 10?
You can use similar steps to enable spatial sound in Windows 10 as we did for Windows 11 above. Just go to the Spatial sound option in the Settings app and then set its type accordingly.
Now read:
- Something went wrong while trying to turn on Spatial Sound.
- Fix Channel Surround Sound not working in Windows 11.