No Audio or Sound is missing on Windows 10 computer

Some of you may have faced this problem at some point – there is no sound in Windows 10/8/7. If you are facing such as No Audio or Sound is missing problem, this tutorial may help you resolve the issue. Before you begin, just ensure that you have plugged in all the cables properly and that you have not muted the speakers by mistake.

No Sound on Windows 10 computer

To troubleshoot this No sound issue, you will have to look at the following aspects:

  1. Check your Driver
  2. Check your sound card
  3. Set correct audio device as default
  4. Disable enhancements
  5. Check if the Speakers & headphones cables are connected properly
  6. Change audio format
  7. Check if the HDMI cables are connected properly
  8. Run Sound and Audio Troubleshooter.

1] Check your Driver

Normally you would open Control Panel > Sound > Under Playback and Recording tabs, Select and Set Defaults. Additionally or alternatively, you may also have to try this: Click Start > Type Device Manager in Start Menu Search Bar > Hit Enter.

The Device Manager will open. Expand Sound, Video and Game Controllers. Locate your audio device. Double-click on it to open its Properties box. See whether the driver is installed and the device working properly.

In the Driver tab, click on Update Driver. Click OK. Else you may have to uninstall the Driver (but DONT delete it) and then in the Device Manager > Action > Scan for hardware changes. This will reinstall the driver.

2] Check your sound card

Ensure that your Windows PC has a sound card or sound processor, and it’s working properly. To check this, select the ‘Search’ option from the charms-bar, type – Device Manager’ and click ‘Settings’. Open Device Manager, double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. Laptops and tablets do not usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.

See if it is working properly. If Device Status shows that the device is working correctly, the problem showing up is due to sound settings, the speakers, or the cables.

No Sound on Windows 10 computer

3] Set correct audio device as default

Type ‘Sound’ in search and select ‘Settings’. Choose ‘Sound’. Under the Playback tab section, you will find multiple audio devices; appearing as speaker, followed by the name of the device. You will also observe that the default device shows a green a check beside it, labeled as Default if you have multiple devices.

sound playback

If the wrong audio device is listed as the default audio device, simply choose the correct device and click ‘Set Default’ button. Restart your PC!

4] Disable enhancements

In the Sound Control Panel on the Playback tab, right-click the Default Device and select Properties. On the Enhancements tab, select Disable all enhancements and see if you can play your audio device. If it helps, great, else do this for each default device, and see if any help.

5] Check if the Speakers and headphones cables are connected properly

New PCs these days are equipped with 3 or more jacks including,

  1. a microphone jack
  2. line-in jack
  3. line-out jack.

These jacks connect to a sound processor. So make sure your speakers are plugged into the line-out jack. If unsure which is the right jack, try plugging speakers into each of the jacks and see it produces any sound.

cables

If you’re using headphones, make sure speakers aren’t plugged into the line out (headphone) jack of your sound card or PC.

Read: Computer sound volume too low.

6] Change audio format

In the Sound Control Panel on the Playback tab, right-click the Default Device and select Properties. On the Advanced tab, under Default Format, change the setting, and then check your audio device. If it helps, great, else change the setting again and see if that helps.

7] Check if the HDMI cables are connected properly

If you are using an HDMI cable to connect your PC to a monitor with speakers that supports HDMI, chances are you might not hear the sound. In such a situation you need to set the HDMI audio device as the default. To check to see if the sound is supported by HDMI follow these steps:

Enter Sound in the search box, and click Settings. Next, choose Sound. Under Playback tab look for an HDMI device. If you have an HDMI device, click Set Default button and hit OK. Changing the audio device might require you to restart your PC.

Your HDMI monitor should have an audio input if you don’t have an HDMI audio device. What you are required to do then is connect a separate audio cable from your PC sound card directly to the monitor. If the monitor doesn’t have speakers, you’ll need to connect the audio signal to a different device, such as external PC speakers or your home stereo system.

Read: Troubleshoot Windows 10 Sound and Audio problems.

8] Run Sound and Audio Troubleshooter

If all fails, you may bring in and use the built-in Troubleshooting tool in Windows 10/8. The tool may automatically fix audio recording problem.

To open the Sound and Audio Troubleshooter, bring up the Control Panel by pressing Win+X in combination and selecting Control Panel. Then, under System and Security click Find and fix problems. Or else, simply right-click on the Speaker icon in the Taskbar notification area and select Troubleshoot sound problems to open the Sound and Audio Troubleshooter.

Find aand Fix problems

When done, choose ‘Hardware and Sound’ and click on ‘Troubleshoot audio recording‘ link. This post on Windows Sound is not working or missing may also give you some pointers.

troubleshoot problem

While this post has been written keeping Windows 10 and Windows 8 in mind, it will help if you face the No Sound problem on other Windows versions too.

Windows 7, Windows Vista or Windows XP users can download this Fix It to diagnose, troubleshoot, repair sound & audio problems.

Additional help links:

Hope something helps.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

54 Comments

  1. Xi

    We also have similar problem with those purchased the Windows 8 license for windows 7 based PCs. The device manager says all drivers are correct. But the front audio ports doesn’t work. This can be solved by installing the same Windows 7 Audio drivers itself[either normal install or compatibility troubleshoot install]. The audio drivers installed by Windows 8 is not supported by most Windows 7 PCs/notebooks.

  2. nouman

    Thanx the above method is really nice bcz this solve my problem

  3. ephrem girma

    thanks !

  4. O.M.O

    meeeen this help like crazy i was getting mad at windows 8
    thanx

  5. party animal

    thanks a lot!! u saved my paty

  6. I am still having the issues.
    When I start my laptop sound works fine. But after few mins (after opening Chrome) sound goes off. The mute button in my laptop also stops working. Color of button doesn’t change. Then to fix this issue I use “Scan hardware changes”. I have to repeat this in every 15-30 mins.
    Please help

  7. d34d

    having the same exact issue lately and still looking for a fix

  8. rojo

    same here. exact same thing, especially with the mute button. 🙁

  9. daidaiiro_akmis

    Windows 8.1 gave me a path of issues. Can I just have windows 7 again?

  10. fignewton83

    What if your Playback tab has no items? No playback devices installed it says.

  11. Kelhoaokc

    If it is not the case of phisical problem, in most cases, a simple driver update can be a troubleshooter. Try to download and install the free driver update program will scan your computer for all drivers and identify problems and let you fix the problems with one click: http://www.drivethelife.com

  12. Rakshith Ambati

    I’ve got error 1067 in sound in windows 7

  13. TehKittehOverlord

    This didn’t work 🙁 so anyone know what i should do pls reply. Here is some info….: It started off with my internet browsers (all of them) when i watched video or did anything with sound played it in a stuttering buzzingish way even if it was an external application (as long as it was open) so i tried to fix it by disabling some addons in chrome (my main browser) (I also have don’t use but have internet explorer) and when i did that it removed all sound except for win sounds (like the error thing) and now it stops all sounds from my pc and when I go to play music it just says it errors with no reason why.

    [EDIT] Fixed By Hitting “Scan for hardware changes” a second time :D!!!!

  14. TehKittehOverlord

    Well atleast the error sound still plays

  15. Lynne Tassone Burke

    I just installed the Windows 10 upgrade and now i have no sound in my speakers and when i troubleshoot it tells me my speakers are not set as default but I can’t find where to do that – if I go to device manager it says working properly but on System speakers it says no drivers are installed for it

  16. kalam

    no sound when playing windows media player after upgrading windows 10 . what do do?

  17. Estellar Jenkins

    No sound with windows 10.. What to do ? HELP ME SOMSBODY

  18. Have you tried the suggestions here?

  19. Don

    I upgraded to Windows 10 from Windows 7.

    I now have no sound – it says ‘not connected’ but it is.

    I’m using RealTech High Definition Audio. The driver is up to date. I’ve tried all the suggestions on the web site (eg default driver etc.) but to no effect.

  20. Perso Nasplit

    After installing windows 10, sometimes when i turn on my TV(using 60″ HDTV as monitor through HDMI) I notice tghat the “screen timeout” has occurred. Its similar to screensaver, but instead it just turns off the monitor output. Most times, I have no audio when i wake it. Restart required. in the 30min I have before I leave for work, the last thing i want to do is restart my PC just so I can listen to music off youtube.

    Temporary fix is to right click desktop, click “personalize” then “lock screen” and scroll to the bottom. There is “screen timeout”. Set that to never.

  21. Perso Nasplit

    btw, verified this works for windows 10. Not sure about the others. My screen doesnt “time out” and instead goes to a screen saver, but coming out of that I have sound. Seems like microsoft trying to build an OS for tablets and phones, but forgetting about computers until the last minute.

  22. Perso Nasplit

    try disabling “screen time out”. worked for me.

  23. Celticgypsies

    Anand do you have any suggestions for when windows 8.1 sounds are all working fine but in system sounds the sound works when you choose it in the sounds folder and press text but when the actual action is completed on the pc ie device connected or disconnected or new mail receive the sound does not play. I have a Sony Vaio and just had a brand new hard drive installed because it had been dropped a few times I went back to the guy who fitted it but he said he did not know how to fix it without doing a complete windows reinstall

  24. Dying_in_this_Crap_World

    Windows 10 ONLY: I cannot regain sound after lock screen. I am forced to restart to regain sound. z87mhx board, 4690k cpu, r9 285 graphics card.

  25. Grant Schubert

    i literally have no sound at all last night my headphones a made a weird noise then quit working all together and i tried them on my phone to see if the sound works and it did but now i cant get any sound from my tv speakers or headphones ive tried everthing and windows said that they didnt detect a problem please help

  26. Grant Schubert

    Also i have windows 10

  27. Ayush Agrawal

    Thnx very much unninstalling the drivers worked!

  28. Nick

    Thanks Anand. You’re a champion!

  29. Rajinder Sharma

    no sound on my laptop D520 window 7 professional

  30. William Schnabel

    Bah this is good but doesn’t help me. Restarted my computer and the audio drivers themselves are no longer being read. I restarted again to try to get them to reinstall themselves. My computer is a alienware m14x R2, with sound blaster driver software and was working fine before the restart, guess that is what I get for trusting Microsoft on updates…..

  31. Fariya Tabassum

    problem not solved help me please

  32. jomapi 007

    Thanks a lot you save my Madness change to happiness..I go to Setting correct audio device as default boom ..it functioning ….More Power

  33. Bear Vera

    Thanks a lot! I updated my Windows from 7 to 10 this week and everything seems to work fine but the driver problems. My Realtek audio is not working and was told a driver error occurred. I tried windows fix but to no avail. Finally I installed a different version of realtek driver by Driver Talent with one click. It is very helpful!

  34. kuldeep

    sir in laptop when i plug the headphone veri hight sound come out like beeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee and when i plug speaker it work properly i also change my internal speaker but problem are not solve

  35. Steve Horvath

    The simplest solution with this problem is to remove all the USB and Via sound devices in the Device Manager. Once this was done, restart your computer. During restart, the computer will reinstall the necessary drivers, and you should be able to listen to your music, or what you like. This solution worked form on my Windows 7 Premium version, and I believe it should work on any other Windows OS as well. Removing components and restarting a Windows PC is a long time tradition to fix temporary issues, and it should work, as it did for me on both Windows 7, and Windows 10 OS software programs. Steve H.

  36. Md Shafaet hosain

    How can solve the problem of Windows 7 sound?

  37. _______________

    I am still having issues, whenever I plug in my headphones it always says that they aren’t plugged in, and whenever I unplug them and turn the volume all the way up the sound still doesn’t work

  38. digimy business

    hey Anand,
    thank you for the relevant information you provided me with you were able to save a lot of time which i would have wasted if it weren’t for you.

    kudos to your work..!

    thankyou

  39. Influenced_

    i literally have no sound at all last night my headphones a made a weird noise then quit working all together and i tried them on my phone to see if the sound works and it did but now i cant get any sound from my tv speakers or headphones ive tried everthing and windows said that they didnt detect a problem please help i did everything stated here and nothing worked

  40. vignesh kumar

    very very useful. Easy to understand even for layman.

  41. Ziad Mitwally

    Thank you so much. I was able to solve my problem in the first three steps (restarting Windows Audio), so thank you for the help

  42. Eugene Tapley

    none of these worked at all device is working no rear or front pc sound it just stopped even tried new speakers and headphones. drivers too, still nothing.

  43. Mohamadhassan

    I’m having problem with my Windows Sounds. Some windows sounds are not played in case needed like “default beep”, “Calendar reminder”,etc. (In fact, only “Windows user account control” sound is played among the sounds I checked in common playing Windows Sounds.) I don’t have problem with Playing other external sounds like music or st… .
    I’m using Windows 10 Pro.

  44. Waseem Akram

    I have a problem on my computer system the sound is not working is someone has any knowledge please help me i am in trouble.

  45. Saran K R S

    Thankyou !! Proved to be useful !

  46. jimbo57

    no. did not work.

  47. Darwin Laganzon

    same problem here. devices arent showing up on the list.

  48. ????

    Sound Isn’t Responding

  49. Kstone

    This helped me so much. I was worried I’d have to call my technician to come out to fix my computer. Thanks.

  50. Anon

    IT WONT LET ME CHOOSE SOUND

  51. Anon

    thats the same problem i having

  52. Duncan Appleby

    Brilliant. Fixed it!

  53. keagan

    im on a windows ten and my sound will go into slow motion and then stop and crash. when it starts back up my sound is gone!!! please help

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