Internet Explorer has stopped working, freezes, crashes, hangs in Windows 10 / 8 / 7

Internet Explorer 11 is a pretty stable browser and runs very well on Windows. But there maybe be times when you may find that, for some unknown reasons, your Internet Explorer freezes, crashes or hangs frequently in Windows 10 / 8 / 7 – or that it does not load or start at all. You may even see a Internet Explorer has stopped working message.


Internet Explorer Freezes Or Crashes

Here are some trouble-shooting steps you may want to try if you find that your Internet Explorer freezes or crashes frequently:

1] To begin with, clear Internet Explorer Cache via it Settings or by using Disk Cleanup Tool or run CCleaner. Next run your antivirus software to check for malware infections. Run sfc /scannow and at the end, reboot if asked for. This will replace corrupted system files if any. Finally, Open IE, click Tools > Internet options > Security > Reset all Zones to Default level, and see if it helps.

Internet Explorer Freezes Or Crashes

2] If still you find your IE giving problems,  close it and run IE (No Add-ons). This opens up the browser without loading any add-ons, toolbars or plug-ins. If it works fine, then it is obviously one of your add-ons that may be causing problems. Use the Manage Add-ons tool, and disable each one after the other to find out which one is causing the problem.

Try to narrow down and identify the offending add-on and then disable or remove it completely.

3] In Internet Options, go to Advanced Tab and click on Reset tab. Restart IE. The Reset Internet Explorer option deletes all temporary files, disables any add-ons, plug-ins, toolbars and resets all changed settings to default. Although this is a quick-fix, you will have to re-install the add-ons.

Incidentally, you can also Reset Internet Explorer settings easily with Microsoft Fix It.

4] Use Software Rendering instead of GPU Rendering and see if stops the crashes. You will find the setting under Internet Options > Advanced tab.


5] You may want to read this article on how to Repair Internet Explorer and see if something helps you.

6] You can also see if the Internet Explorer Troubleshooter Fix It helps in resolving your problems. It fixes issues like issues like IE freezes, running slow, security issues, etc.

7] However if you find that the problem still persists, you may have to make a few changes in the Registry. Do back up your registry and create a System Restore Point, before making any changes.

Run regedit and navigate to the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

Right-click in the right page and select New.
Create a New DWORD value called “MaxConnectionsPerServer”
Double-click “MaxConnectionsPerServer” and give the value as “10”
Create another new DWORD with the name “MaxConnectionsPer1_0Server”
Double-click it and give the value as “10”.
Save and Exit from the registry.
Restart Windows.

Additionally also see if the following registry subkey is enabled:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\UseCoInstall

If it is absent, no issues. But if it is present and of its DWORD value is set at 1, change this value to 0, Click OK and Exit.

8] See this post if Internet Explorer tabs freeze or open slowly.

9] If you are facing other specific problems with Internet Explorer, you may see these posts:

  1. Internet Explorer does not open links
  2. IE cannot display webpage
  3. Internet Explorer error messages on page
  4. Download Manager is missing in Internet Explorer
  5. Internet Explorer opens and closes immediately
  6. Internet Explorer does not save History Settings.

I hope something helps you!

Updated & Ported from WVC.

Posted by on , in Category IE with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.
  • AJB

    IE 11 installs without my permission, and after that, my computer (running on Win 7) can’t show the internet – I get a blank screen. I’ve had to run system restore daily for the past 3 days to get back on the internet. I’m following all this advise to see if it fixes my problem, but IE 11 keeps installing without asking me first! It’s annoying.

  • Anand Khanse

    You can change Windows Update settings to ‘Check for updates but let me
    choose whether to download and install them’ or your could check out

  • Don Finnegan

    Open internet options…in security…TURN OFF “PROTECTED MODE”

  • FS

    thAAAAnksss man,,,, its works.

  • Andy

    Reset All Zones to default level helped me…
    Thank you

  • Anand Khanse

    Glad to see it helped you and many others. :)

  • Rupesh Souz

    frequent crashes are very annoying. I am dealing with a constant stop error. I am not able to figure out the reason behind that. Tried a few things mentioned in this thread but that did not helped –

  • johnson dell

    Browser Tech Support 1800 935 0537

  • Eric

    I’m really starting to hate IE. I can’t even navigate my own website because it constantly freezes. No problems at all with Chrome or Firefox.

  • priyamani

    you can install the IE 11 blocked so that IE 11 will not get installed automatically

  • War Damn Eagle

    To much trouble… I will just delete IE and go with Google Crome…

  • DN

    Had hanging IE11 problems for the past few days and turning off option of Enable protected mode fixed it immediately. Running windows 7 and Kaspersky protection.

  • Steve

    Visit and install a quality browser. Then delete and burn IE.

  • Anand Khanse
  • deb ride

    Is it safe to use the driver wiper and which option should i use”free space only”? What does it do?

  • Dick Spanbauer

    I can’t seem to unsubscribe the windows club…how??

  • Faliorn

    THANKS!!! It worked for me!

  • Topmast Bob

    IE 11 has been a nightmare since I installed it. Crashes constantly. Have now installed Mozilla Firefox and have had no problems at all. Would highly recommend Firefox.

  • Gabe1972

    “And what would you advice these guys?” What are you even asking? Your question makes no sense. Are you asking, “And what would you advise these guys to do?” If that’s the case, Steve already did advise them on what to do. Dump IE and go with a better browser.

  • Barry Johnson

    And why the Frig would I want to tinker with Windows for hours to try to fix it myself? It does not work. If I have to ‘fix it’ myself…I need to be paid. I am not a MSN employee. I hate MSN’s attitude about the ‘new’ systems. I remember VISTA and whatever the other problem was before that….and now 8.1. MSN should have a class action lawsuit about these ‘not ready for the public’ software platforms. If they don’t work, MSN SHOULD have some liability to the customers!!! On my HP computer, Windows Explorer 8.1 has NEVER worked! I spent hours with MSN support…they could NOT fix It. They told me it was probably hardware!! Sent the new computer back to HP. They returned it after putting in a new hard drive… STILL doesn’t work. I would like MSN to pay me back the 650.00 or so I have spent for a very frustrating….and unusable product.


    I have just restored my PC back to begging of may. this got rid of the Web page freezing. As soon as I reloaded the WINDOS UPDATES, THE PROBLEM RETURNED. WHY CAN’T MICROSOFT SORT OUT THEIR SOFTWARE???

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