Google Chrome is one of the most popular browsers these days. But there may be times when you find that your Chrome browser crashes or freezes randomly on your Windows 10/8/7 computer, while browsing, opening a tab, loading a page, or downloading. It may end up with a message – Google Chrome has stopped working. In this post, we will show how to fix this issue.
Google Chrome has stopped working
Chrome Freezes or Crashes
In this tutorial, I will suggest to you a few tips on how to go about trying to resolve this issue.
1) Delete the Local State file
First of all delete the Local State file which holds some of the Custom Settings, and see if it helps you.
To delete the Local State file, follow these steps:
Close Google Chrome
Open Windows Explorer
In address bar type in-
%USERPROFILE%\AppData\Local\Google\Chrome\User Data
You’ll find the “Local State” file there. Delete it
Open Google Chrome and see if it has helped.
Fix: Your profile could not be opened correctly in Google Chrome.
2) Rename the Default folder
You could also try the following. Rename the Default folder which has all the Google extensions, Bookmarks, History, Jumplist icons, etc. The reason why we are renaming it is that if it’s not the cause of the random freezes and crashes, then we don’t have to lose all this information.
To rename the Default folder, follow these steps:
Close Google Chrome
Open Windows Explorer
In address bar type in-
%USERPROFILE%\AppData\Local\Google\Chrome\User Data
You’ll find the Default folder here. Rename it to “Default.old”
Open Google Chrome and see if this has helped stop the crashes.
Remember to rename the folder back to its original name. Now you at least know if you need to look at these factors or not.
3) Disable Flash extension
ou might also want to check out if the Flash extension is the culprit and causing the crashes, and see if it helps. To do so, follow these steps:
- Open Google Chrome
- In the address bar type in “about:plugins”
- Find “Flash” and click on Disable
- Restart Google Chrome and test it now
If it helps, then uninstall Flash from the Program and Feature and reinstall it. To reinstall Flash, you may follow this guide on Adobe.
4) Chrome won’t launch?
This post will help you if Chrome won’t open or launch.
5) Disable Shockwave and other resource-hungry plugins
Check if your Google Chrome Shockwave Plugin is creating problems. Find & Disable Power-Hungry Extensions in Chrome using the Chrome Task Manager.
6) Check about:conflicts
Type about:conflicts in the address bar and hit Enter, see if you can identify any non-Microsoft or non-Google processes listed there.
7) Reset Chrome
This should help! If it doesn’t, you may want to reset Chrome settings.
8) Reinstall Chrome
Well, if none of these steps help you, you might have to consider reinstalling your Google Chrome browser. To do so:
Go to Programs and Features and Uninstall Google Chrome.
To completely remove all traces, also do the following.
Open explorer.exe and go to-
%USERPROFILE%\AppData\Local\
Delete the “Google” folder.
Then delete the Google folder in C:\Program Files (x86)
Next, open Registry Editor and delete the Registry entries under Google in the following paths:
HKEY_CURRENT_USER\SOFTWARE\Google
HKEY_LOCAL_MACHINE\SOFTWARE\Google
Close REGEDIT.
Now download Google Chrome and install it again.
I hope that one of these tips helps you resolve your problem.
Want your Chrome to perform better? Speed up the Google Chrome browser using these tricks! And watch this visual guide on how to make the Chrome browser run faster.
Fix Freezes or Crashes with these resources from The Windows Club:
Windows freezes | Windows Explorer crashes | Internet Explorer freezing | Mozilla Firefox Browser freezing | Computer hardware freezes.
