Google Chrome is one of the most popular browsers these days, due to low foot-print and good performance. But there may be times when you find that your Chrome browser crashes or freezes randomly on your Windows 10/8/7 computer, while browsing, opening a tab, loading a page, or downloading. It may end up with a message – Google Chrome has stopped working. In this post, we will show how to fix this issue.
Chrome Freezes or Crashes
In this tutorial, I will suggest to you a few tips on how to go about trying to resolve this issue.
1) Delete the Local State file
First of all delete the Local State file which holds some of the Custom Settings, and see if it helps you.
To delete the Local State file, follow these steps:
Close Google Chrome
Open Windows Explorer
In address bar type in-
%USERPROFILE%\AppData\Local\Google\Chrome\User Data
You’ll find the “Local State” file there. Delete it
Open Google Chrome and see if it has helped.
2) Rename the Default folder
You could also try the following. Rename the Default folder which has all the Google extensions, Bookmarks, History, Jumplist icons, etc. The reason why we are renaming it is that if it’s not the cause of the random freezes and crashes, then we don’t have to lose all this information.
To rename the Default folder, follow these steps:
Close Google Chrome
Open Windows Explorer
In address bar type in-
%USERPROFILE%\AppData\Local\Google\Chrome\User Data
You’ll find the Default folder here. Rename it to “Default.old”
Open Google Chrome and see if this has helped stop the crashes.
Remember to rename the folder back to its original name. Now you at least know if you need to look at these factors or not.
3) Disable Flash extension
ou might also want to check out if the Flash extension is the culprit and causing the crashes, and see if it helps. To do so, follow these steps:
- Open Google Chrome
- In the address bar type in “about:plugins”
- Find “Flash” and click on Disable
- Restart Google Chrome and test it now
If it helps, then uninstall Flash from the Program and Feature and reinstall it. To reinstall Flash, you may follow this guide on Adobe.
4) Chrome won’t launch?
This post will help you if Chrome won’t open or launch.
5) Disable Shockwave and other resource-hungry plugins
Check if your Google Chrome Shockwave Plugin is creating problems. Find & Disable Power-Hungry Extensions in Chrome using the Chrome Task Manager.
6) Check about:conflicts
Type about:conflicts in the address bar and hit Enter, see if you can identify any non-Microsoft or non-Google processes listed there.
7) Reset Chrome
This should help! If it doesn’t, you may want to reset Chrome settings.
8) Reinstall Chrome
Well, if none of these steps help you, you might have to consider reinstalling your Google Chrome browser. To do so:
Go to Programs and Features and Uninstall Google Chrome
Then open explorer.exe and go to-
%USERPROFILE%\AppData\Local\
Delete the “Google” folder
Download Google Chrome and install it again.
I hope that one of these tips help you resolve your problem. If you need more help, you can always post in our forums. We will be more than happy to assist you.
Want your Chrome to perform better? Speed up Google Chrome browser using these tricks! And watch this visual guide on how to make Chrome browser run faster.
Fix Freezes or Crashes with these resources from The Windows Club:
Windows freezes | Windows Explorer crashes | Internet Explorer freezing | Mozilla Firefox Browser freezing | Windows Media Player freezes | Computer hardware freezes.
- Tags: Chrome, Troubleshoot
