If your Bluetooth devices do not work correctly on a computer that is running Windows 10, Windows 8 or Windows 7, then you might want to update device drivers, check the status of the related two services and apply this hotfix from Microsoft and see if something helps you.
Bluetooth not working in Windows 10
If Bluetooth is not working in Windows 10, try the following suggestions:
- Run the Bluetooth Troubleshooter
- Update your Bluetooth drivers
- Check Services status
- Does Bluetooth mouse disconnect randomly?
- Uninstall problematic software
Let us see them in detail.
1] Run the Bluetooth Troubleshooter
From the Start Search, open Control Panel > Reoubleshooting > View all. Now run the Bluetooth Troubleshooter and see if that helps you.
2] Update your Bluetooth drivers
Updating Bluetooth drivers, in most cases, helps resolve the issue.
3] Check Services status
For Bluetooth to work, the Bluetooth, Bluetooth Device Monitor, Bluetooth OBEX Service, and the Bluetooth Support Services have to be running properly, so check if they are started and running. To do so, Run services.msc. To open the Services Manager. Check if they are set to Automatic (delayed) and if the Service is started and running. If not click on the Start Service button to start the service. See if this helps.
4] Does Bluetooth mouse disconnect randomly?
See this post if your Bluetooth Mouse disconnects randomly.
5] Uninstall problematic software
This issue may also occur because of a problem in the PnPlayer. If you have a computer that is running Windows 7 or Windows Server 2008 R2 and after installing a Bluetooth adapter on the computer, you find that:
- The Bluetooth Support Service cannot start after you restart the computer. Additionally, Bluetooth devices do not work correctly.
- When you search for Bluetooth devices in Control Panel, the search operation may not finish. Additionally, you may notice that the progress bar seems never to finish and the pointer remains at an hourglass
Let us know if any of these tips helped you or if you have other suggestions to make.
Have a look at these posts too:
- Bluetooth devices not showing or connecting
- Bluetooth Mouse disconnects randomly in Windows.
- Bluetooth speaker paired, but no sound or music
- Cannot send or receive file via Bluetooth.