One of the common issues which users, including myself, face is that the Bluetooth mouse gets disconnected randomly. I did look around a bit on the Internet and in the computer’s settings and was finally able to solve the problem. Today I’ll share the steps I took to fix the problem.
Fix Bluetooth Mouse keeps disconnecting or not working in Windows 11
If the Bluetooth Mouse disconnects randomly or is not working in Windows 11/10, take these steps to resolve the issue:
1] Update Bluetooth drivers
As always, the first thing that came to my mind was to update or reinstall the Bluetooth drivers with the latest version available for my model from the manufacturer’s website, in this case, Samsung.
The best and cleanest way to update a driver is to remove the drivers, first from the Device Manager then reinstall the new drivers. To do so:
- Press Win + X and select Device Manager
- There, you’ll find Bluetooth Adaptor
- I just right-clicked and clicked on Uninstall
- Then I rebooted the system and installed the drivers, which I had downloaded from Samsung’s website.
Read: Bluetooth keeps disconnecting randomly
2] Check Power Management settings
Then, I tested for a few hours, but the problem persisted. So I looked around the Power Management settings and decided to make a few changes.
- Again, press Win + X and select Device Manager
- There you’ll find Bluetooth Adaptor
- Right-click and select Properties.
- Then I unchecked “Allow the computer to turn off this device to save power”
I tested for a few hours and found no problems, so I can confirm that this resolution works.
Read: Bluetooth keyboard or mouse keeps going to Sleep
I hope you find this helpful. In case you have an alternative troubleshooting step, please do share it with us in the comments section.
Have a look at these posts too:
