Windows 10 Installation or Upgrade Errors: 80240020, Something Happened, etc

While most of the users have witnessed a seamless experience during the Windows 10 upgrade process, some are facing Windows 10 installation or upgrade errors. For some, Windows 10 upgrade has failed! Microsoft has already come up with a list of errors which one might encounter during the upgrade process and how you could go about fixing Windows 10 installation or upgrade errors which you may face. The common among them are Something Happened and Error code 80240020.

Windows 10 Installation & Installation Errors

The Windows 10 upgrade errors is generally accompanied with an error code which you can use it as reference to troubleshoot and fix. When you get errors during the upgrade process, just copy the error message along with the error code.

The following are the list of common upgrade or installation errors along with solutions to fix problems.

Something Happened

This is a pretty intriguing error message which does not much more really. But to resolve this, do the following.

Open Control Panel > Clock > Language > Region > Administrative tab > Change System Locale button and set it to English (US). Restart your computer. Try again.

If this does not work, use the Windows 10 Media Tool to create a bootable USB, and then install it.

Error Code 0x80073712

0x80073712 error occurs when the file needed by Windows 10 is missing or corrupted.

Error Code 0x800F0923

The above error fires up whenever the driver or software on your computer is not compatible with Windows 10 upgrade. The best way to fix this issue is by contacting Microsoft support.

Error Code 0x80200056

The error occurs if you had accidentally restarted your PC or signed out of computer causing an interruption to the upgrade process. In this case, you might want to start over and complete the upgradation process. Remember to turn on your PC and make sure it is plugged in to avoid interruption.

Code 0x800F0922

The above error essentially means your computer couldn’t connect to Windows Update servers. This might be because you are on a VPN connection to connect to a work network. To continue Windows 10 Upgrade smoothly disconnect yourself from any VPN network and turn off the VPN software temporarily and try upgrading again.

Error: We couldn’t complete the updates. Undoing changes. Don’t turn off your computer

This is a generic error message which pops up on your screen whenever your Windows 10 upgrade failed. Try to get the specific error code, with which you could further investigate and resolve the problem.

Error: Failure configuring Windows Updates. Reverting changes.

In order to trace the error code for the failed update, view your update history and spot the updates that were not installed and note down the error code which you could use it to contact Microsoft support.

Steps to view update history on Windows 8.1 :

  • Using the charms bar by swiping, find the “Settings” option and then choose “Change PC settings” and then click on “Update and recovery”.
  • Choose “View your update history”

Steps to view update history on Windows 7 :

  • Open the search box by clicking on Start button. In the search box, type “Update”, choose “Windows Update” in the list of results.
  • Select “View update history”.

Error: The update isn’t applicable to your computer.

The above error message occurs when your PC doesn’t have required updates installed. Before you start the Windows 10 upgrade process make sure that all other important updates are installed first.

Error Code 0xC1900208 – 0x4000C

The error shows up when an incompatible application is installed on your PC which is blocking the upgrade process from getting completed. Do a thorough check that any incompatible apps are uninstalled and then try upgrading your PC.

Error Code 80240020

Windows 10 Installation & Installation Errors

Says Microsoft: This is an expected error message if the upgrade requires customer user action. For example, the message may be present if one or more applications or disk utilities that need to be uninstalled before upgrading. PCs seeing this error message will get instructions on how to fix this when they perform the upgrade. We recommend waiting until your PC receives a notification to upgrade and then following the instructions provided.

To resolve this issue, open C:\Windows\SoftwareDistribution\Download and delete the contents of the folder.

You may also open an elevated CMD and run Dism /Online /Cleanup-Image /RestoreHealth to repair system image.

Next, open the Win+X menu and click Command Prompt (Admin). In the elevated command prompt window, type wuauclt.exe /update now and hit Enter.

If this does not help, open regedit and navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

Now in left pane, right-click WindowsUpdate and create a new key here and name it OSUpgrade. Next in the left pane, right-click in an empty area and create a new DWORD called AllowOSUpgrade and give it value 1.

Error Code 0xC1900200 – 0x20008, Error Code 0xC1900202 – 0x20008

It is possible that your existing PC doesn’t meet the minimum requirements to download or install the Windows 10 upgrade. Check the minimum system requirements for Windows 10 upgrade.

Error Code 0x80070070 – 0x50011, 0x80070070 – 0x50012, 0x80070070 – 0x60000

The above error suggests that your PC has run out of space. There is no enough space available to install the Windows 10 upgrade. To continue, free some space on the drive and start over.

Errors 0xC1900101 -0x20017

Errors 0xC1900101 – 0x20017 when upgrading from Windows 7 to Windows 10.

Error 0x80004005

Error 0x80004005 when upgrading to Windows 10.

Modern Setup Host has stopped working

See this post if you receive Modern Setup Host has stopped working error.

Installation failed in a Phase during some Operation

safe_os-phase-error-install_drivers

  • The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation
  • The installation failed in the SAFE_OS phase with an error during BOOT operation
  • The installation failed in the SAFE_OS phase with an error during INSTALL_DRIVERS operation

Clear up disk space, disable your antivirus software, disconnect any external/USB drives.

Seeing different Windows 10 Installation or Upgrade Errors, which is not listed here? You can straight away contact Microsoft using the Support app and get their help.

Source: Microsoft.  Additional information: Microsoft Answers.

Related reads:

  1. How IT administrators can troubleshoot Windows 10 upgrade errors
  2. Windows 10 Upgrade stuck at Choose your keyboard layout screen
  3. Troubleshoot Windows 10 Activation Errors
  4. Cannot activate Windows 10. Product Key blocked
  5. Unable to upgrade to Windows 10.
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Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.