Windows Laptop restarts when connecting to WiFi

If your Windows laptop restarts when connecting to the WiFi, this article will help you. This issue may occur due to several causes, such as a faulty driver, a corrupt user profile, etc. Sometimes, it occurs due to a hardware fault.

Windows Laptop restarts when connecting to WiFi

Use the following fixes if your laptop restarts when connecting to the WiFi.

Update your router firmware
Temporarily disable your antivirus
Create a new user profile
Troubleshoot in a Clean Boot state
Install another available version of the network card driver
Update or reinstall the network card driver
Change your power plan
Reset your network
Restore your system or reset your PC
Check for BIOS update
Hardware fault

All these fixes are explained in detail below.

1] Update your router firmware

Update your router firmware. An outdated firmware of a router causes issues. Refer to the user manual of your router to update its firmware to the latest version.

2] Temporarily disable your antivirus

Sometimes, such issues occur due to third-party antivirus software. To check this, disable your antivirus and then connect to the internet. If your laptop does not restart this time, contact your antivirus support for further assistance.

3] Create a new user profile

The problem may also be associated with a particular user profile. To check this, create a new temporary user profile on your system. Log in to the new profile and connect your system to the WiFi. If the problem persists, the cause of the issue lies somewhere else. But if the problem disappears, your previous user profile might be corrupted. You can transfer your user profile data from the previous profile to the new one and delete the previous profile later.

4] Troubleshoot in a Clean Boot state

A third-party service might be responsible for this problem. To confirm this, start your system in a Clean Boot state. Be careful while disabling third-party services. If you accidentally disable all the services, you will lose access to your computer, and you will have to reinstall Windows.

Once you are in Clean Boot state, connect your system to the internet. If the problem does not occur, you need to find the problematic third-party service.

5] Install another available version of the network card driver

Try to install another available version of the network card driver. Before proceeding, create a system restore point.

Follow these steps:

Open the Device Manager and expand the Network adapters branch.
Double-click your network card driver to open its properties.
Go to the Driver tab and click Update driver.
Select Browse my computer for drivers.
Click Let me pick from a list of available drivers on my computer.
Select an earlier version of the driver and click Next.
Follow the on-screen instructions.

6] Update or reinstall the network card driver

If the above fix does not work, updating or reinstalling the network adapter can help. Follow these steps:

Open the Device Manager.
Expand the Network adapters branch.
Right-click on your network card driver and select Uninstall device.
Restart your computer.

If the issue persists, download the latest version of the network card driver from your computer manufacturer’s official website and install it.

7] Change your power plan

Change your power plan or create a new power plan. If the default power plans are not available, you can restore them through the Command Prompt. The commands to restore the missing power plans will not work if the Modern Standby Mode S0 is active on your system. In this case, you need to disable this mode first by executing the following command in the elevated Command Prompt:

reg add HKLM\System\CurrentControlSet\Control\Power /v PlatformAoAcOverride /t REG_DWORD /d 0

Once you restore the missing power plans, change your power plan, and see if the issue occurs.

8] Reset your network

You can also try to reset your network. This process will restart your computer. Therefore, before proceeding, save all your pending work.

9] Restore your system or reset your PC

A System Restore usually fixes issues on a Windows computer. You can also try this. Restore your system to the previous working state using the System Restore tool. If this does not work, reset your PC. During reset, select the Keep my files option. This option does not delete your data during reset. However, we recommend you back up all important files before proceeding.

10] Check for BIOS update

A BIOS update makes a system more stable by improving hardware compatibility. Check the currently installed version of BIOS on your system via the System Information. Now, visit the official website of your computer manufacturer and enter your system model name. If an updated version of BIOS is available, download and install it.

11] Hardware fault

If the problem persists, there might be a hardware fault. Take your computer to a professional repair shop for further assistance.

I hope this helps.

Why does my laptop crash when I connect to WiFi?

If your laptop crashes when you connect it to WiFi, the issue may be with the network card or its drivers. Sometimes, a Windows Update causes such issues. In this case, you have the option to uninstall the problematic Windows Update.

What is a DPC Watchdog Violation when connecting to WiFi?

The DPC Watchdog Violation Blue Screen error occurs due to outdated or corrupted drivers. If this error occurs when connecting your system to the WiFi, your network card driver might have been corrupted. Reinstalling the WiFi driver can help.