If you see Microsoft Word is not responding error, the solutions provided in this article will help you fix the issue. When a program stops responding, it freezes which makes it unusable for the users. The same thing happens with Microsoft Word. When the Word graphical user interface freezes, it stops responding and eventually displays an error message. Usually, frozen programs respond after some time.
However, in some cases, the programs take too long to respond again. In that case, you have to force-close the program. If you force close Microsoft Word, you will lose unsaved data. If Word frequently stops responding, follow the suggestions in this article to fix the issue.
Microsoft Word is not responding
Though there can be multiple causes of this error, most commonly, you see this error message due to a problematic Word add-in, a corrupted Word document, or insufficient RAM to run Microsoft Office applications. If you see the Microsoft Word is not responding error message, use the following fixes to resolve the issue. Before you follow the suggestions mentioned below, it will be better if you check for Office Updates manually. If there is a bug in Office applications, the update will fix it.
- Launch Word in Safe Mode
- Change your default printer
- Repair the corrupted Word document
- Repair Office
- Uninstall and reinstall Office
Below, we have explained all these fixes in detail.
1] Launch Word in Safe Mode
Safe Mode is the state in which Office programs start with add-ins disabled. If the problem is occurring due to a problematic add-in, Safe Mode will let you know. Open Run box, type winword /safe and hit Enter to launch Word in Safe Mode.
After launching Word in Safe Mode, check if it freezes or displays the “Microsoft Word is not responding” error message. If not, it is clear that one of the add-ins is interfering with Microsoft Word. Now, your next step is to identify the cause of the problem.
To identify the problematic add-in, close Word in Safe Mode and start it in normal mode.
Now, go to “File > Options > Add-Ins.” Select COM Add-ins from the drop-down on the right side and click Go. Now, disable add-ins one by one and check if the issue is fixed. Disable one add-in and restart Word. See if it displays the error message. In this way, you can find the culprit.
If you cannot use Word in normal mode, you cannot disable add-ins in normal mode. In this case, you have to disable add-ins in Safe Mode. Follow the steps below:
- Launch Word in Safe Mode.
- Disable an add-in.
- Restart Word in normal mode.
- Check if the problem persists.
- Once you identify the culprit, remove it from Word and replace it with an alternative.
To disable an Office add-in, simply uncheck the checkbox and click OK.
2] Change your default printer
Sometimes issues occur when Microsoft Office applications cannot access the default printer. We suggest you change your default printer. Set Microsoft XPS Document Writer as the default printer and see if it helps.
Read: Microsoft Word keeps crashing
3] Repair the corrupted Word document
If the issue occurs only with one or some specific Word document, it is possible that those Word documents are corrupted. A corrupted document freezes Microsoft Word due to which you encounter the “Microsoft Word is not responding” error. In this case, you should repair the corrupted Word document.
4] Repair Office
If the issue persists, some Microsoft Office files may have been corrupted. This problem can be fixed by repairing the Microsoft Office application. First, run Quick repair. If this does not work, run an Online repair.
Related: Fix WINWORD.EXE errors in the Word application.
5] Uninstall and reinstall Office
If none of the above fixes resolve your issue, uninstalling and reinstalling Office can help. Before you uninstall Microsoft Office, ensure you have your product key. Without the Office activation key, you cannot activate Microsoft Office.
Read next: Best free Microsoft Word Repair Tools to repair corrupted documents.
What causes Microsoft Word to freeze?
Usually, a damaged Word document causes Microsoft Word to freeze. However, there are other causes. Sometimes, the issue occurs due to a problematic add-in. You can check this by starting Word in Safe Mode. Run an Online repair or repair the corrupted Word document to fix Microsoft Word freezing issues.
You should increase your system’s physical RAM if it does not have enough to run Microsoft Office apps.
Related: Microsoft Word will not open and run properly.
Why is Word constantly not responding?
If Microsoft Word is constantly freezing or unresponsive, the first step is to check whether you have the minimum RAM required to run Microsoft Office applications. If the problem is occurring with specific Word documents, those documents might have been corrupted. Repair your Word documents and see if it helps. In this article, we provide suggestions to resolve the “Microsoft Word is not responding” error.
What to do when Microsoft Word is not responding and I didn’t save?
If this case, wait a while and see if Word responds. If it does not, close Word and re-open it even after some time. Then go to File > Manage Documents > Recover Unsaved Documents. Alternatively, go to File > Open > Browse, then search for a backup file.
