Windows 10 restarts after selecting shutdown

If you find that your Windows 10 computer restarts after selecting Shutdown or if you find that in some cases even clicking on Sleep or Hibernate results in a computer restart, then this post may interest you.

Windows computer restarts after selecting shutdown

To resolve this issue, here are a few things you may want to try. Try them in any order and see if any one of these suggestions helps you.

1] Run the Power Troubleshooter and let it fix the issues if any are found.

2] Maybe some Driver or program is causing this problem. When the computer enters the Sleep mode, Windows sends a signal to all devices to enter the Sleep mode. But if the driver is corrupt, it might not respond and may prevent the computer from shutting down or entering sleep mode, resulting in a restart. Boot in Clean Boot State and try to isolate the offending program or driver by disabling one program after the other. Some of the programs known to possibly cause this issue are Gigabyte On/Off Charge, TrendMicro OfficeScan, etc.

3] Check for Windows Update and ensure that you have installed all the latest updates including device drivers.

4] If your Windows is set to restart automatically when it crashes due to a Blue Screen, maybe it is crashing due to some reason during the shutdown, causing it therefore to restart. You may then want to see if this helps you:

Using the WinX Menu, open System. Next click on Advanced system settings > Advanced tab > Startup and Recovery > System failure.

Uncheck the Automatically restart box. Click Apply / OK and Exit.

5] Open Power Options > Change what the power buttons do > Change settings that are currently unavailable > Disable Turn on fast start-up. This will disable Fast Startup.

Windows 10 restarts after selecting shutdown

6] Maybe you need to update your BIOS. Unless you are well-versed with this part, we suggest you do not try it yourself, but instead take it to a technician.

7] If nothing helps, maybe you need to run the Power Efficiency Diagnostics Report and see if it throws up something.

See this post if your Windows computer restarts automatically without warning and this one if your Windows computer is taking forever to restart.

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Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

9 Comments

  1. MerlinTheGreat

    Good article.
    I had this two times in a row yesterday when I wanted to shutdown my computer.
    The third time it powered down as it should.

  2. Kamil Ko

    What worked for me was going to Device Manager, opening the Network Adapters, choosing Properties under each item, the Power Management tab & unchecking “Allow the computer to turn off this to save power”.

  3. Stage

    I had a same issue, any advice didn’t help, then I cleared CMOS and problem solved

  4. MrTom4

    I just had the problem too, which led me to this article. What fixed mine was to turn off Fast Startup, #5 from above.

  5. nbrgraphs

    I had the same problem with Windows 10. After wasting many hours and trying a large number of suggestions from this and other sites, I went to a Microsoft store. I was told to hold the shift key while shutting down. Problem solved.

  6. syed Gateway

    I have the same issue …does this (holding Shift key) solved the issue permanently or you have to do it every time you shut down the PC…

  7. Charlie Curtis

    I did the same, went to power and then unchecked fast startup..It was so simple after trying all those alternatives that didnt really work..

  8. fred21679

    …after trying everything for 2hrs. my solution was updating my driver for my usb card. I have the ‘Inateck – 7-Port USB 3.0 PCI-E Card KTU3FR-5O2U’ for use with my oculus rift and it needed the new driver update.
    the rift and sensors were waking it up every time I tried to shutdown!

  9. Bremps

    Turn off the setting that says ‘Wake on Magic Packet’
    This is located in the advanced tab of the network adapter.
    The setting allows the computer to wake up when it receives network information.
    As Windows 10 does not actually shut off when you select shutdown, the adapter is still “listening” for network traffic when its “off”. This is also why option5 above works as this will actually allow the computer to shut off when you click shutdown.

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