Fix: Something Happened & Windows Store Is No Longer Working

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An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.


  1. Trevor Halsey

    Hmm. Its odd that I had this issue on an upgrade and then needed this fix. The fix worked until I rebooted, then it just outright didn’t work.

  2. Bill Gates loves ding dong

    Windows refresh is the worst thing ever that you could do if you want your tiles and store to open. Windows 8 is a bad OS. Every other Windows is an OS fail.

  3. Eswaran

    Thanks a lot It works for me… Great.

  4. Nimesh Solanki

    That 3 files are already being deleted but still it shows the same error.
    Please help what can I do.

  5. Some IT guy.

    It works. Thanks!

  6. ^^ Thanks for feedback 🙂

  7. Jacob

    I can’t delete my edb.log – it says it’s being used by AppXSVC… Any way I can get around this?

  8. ^^ Close all Modern apps, Store and StoreBroker from Task Manager and they try again.

  9. Trent

    Open TaskManager and go to services. Locate the service, stop it, and delete the files.

  10. John Paul Palad

    Hmm. How do you do that transparent window? Can you give me a link? Thanks…

  11. Josuemental

    Didn’t work. Windows 8.1.

  12. JALAL

    Thank you, worked fine.

  13. Ricky P

    OH My Goodness what a hassle. This worked like a dream after I went through the nightmare of changing owner and then closing permission windows. I had to do the security changes for each file since changing the whole folder ran into security issues. It is TOTALLY unacceptable that these logs cannot be removed easily without resetting the PC – and worse it has forced us all to hack around with permissions which should be left alone. I understand why certain files need protecting as this stops users screwing around where they shouldn’t but the store LOG is hardly critical. And if it is supposed to be how come this fix has had NO IMPACT on my store other than to make it run again. UPDATE – the error returned and now the fix fails to work.

  14. Gabriel Casey

    If no AppRepository Folder Exist, create one in the same directory, then run cmd prompt as admin, and type without the quotes “powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.XML”

  15. elraver

    Finally. Thank you Gabriel. That did it.

  16. BenPal

    Miracles happen. Thanks a lot, you made my day!

  17. ^^ Glad we could help 🙂

  18. Danny Keeley

    I cant believe MS do not use this fix and instead want you to partially format windows o_O THANKS

  19. Michael

    Easier than mucking about with permissions: perform an advanced startup from “PC Settings” -> Update and Recovery -> Recovery, then choose “Command Prompt”. Log in as any account which is a computer administrator, and you can switch to “C:” and then type “cd programdataMicrosoftwindowsapprepository” and press enter, and then easily apply this fix by running “rename edb*.log edb*.log.old”
    I just tried this way when the registry hack didn’t work, and this completely fixed my windows store.

  20. Herschel Newkirk

    Thank you so much for this fix for Windows Store. I have been searching for months and tried countless fixes that did not work. This one did the trick

  21. cristianjoserd

    it works! thanks

  22. shubham

    Go to task scheduler and delete all the task , worked for me

  23. Blake Seaman

    This fix has left my computer badly broken. It fixed my windows store issue, but suddenly It thought none of my apps were installed, even though they were. I manually uninstalled my apps, and replaced them through the store, but now nothing will load. Anyone have any suggestions?

  24. ^^ It worked fine for others, let us know what you’ve done. Also see if using System Restore helps you.

  25. Blake Seaman

    Well again, the original problem has been fixed; the windows store is behaving fine. Its my apps now that are acting oddly.

    My windows store works fine now, but my metro apps are all messed up. At
    first, the store told me that all of the apps I had (and at that time
    worked) were all uninstalled; when I tried to install the apps that were
    already installed, I got a slurry of error
    messages from half, and the other half worked. I tried uninstalling the
    broken apps, and then reinstalling them, which fixed their errors in
    the store, but now none of them will open. I click on them, and they
    immediately crash.

    I wanted to avoid a system restore if I could, but I may not have a choice it looks like!

  26. xhimi manzi

    Hey man. Can you help me on sth?? Please its urgent

  27. Kiran Kumar

    if this is for win 10 pro I didn’t find those files in my system. thank you

  28. April Lynne

    When I opened it all I saw was package, then bunch of folders

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