This Application Wasn’t Installed, Error code 0x8024001e

Windows Store is probably the best way to get new stuff in Windows 8, but sometimes it may embarrass you with error messages. Like in the past we have covered fix on unable to install apps, Error 0x80073cf9, error 0x8024600e when trying to install or update Windows Store Apps. Today we’re again going to resolve a similar issue with Windows Store while installing updates or new apps.

This Application Wasn’t Installed, Please try again, Error code 0x8024001e


We always recommend you to reset the app cache before make any new download using Windows Store. In certain scenarios, you may receive the error even after resetting the app cache, because this can’t be guaranteed. However, let’s see how to fix the error 0x8024001e as received while attempting to updates for new apps inside Store.


The issue looks similar to the error 0x8024600e, but unfortunately doesn’t get solved using the treatment of 0x8024600e. We tried the Windows App Troubleshooter to solve it, but it encountered some errors related to video drivers. But finally, this worked.

1. Open Command Prompt with administrative privileges.


2. Type following commands one by one:

  • net stop wuauserv
  • cd\windows
  • rename SoftwareDistribution SoftwareDistribution.bck
  • net start wuauserv

3. That’s it! Your issue should be resolved now. You may close the Command Prompt and reboot.

Hope you find the article useful.

More Apps troubleshooting posts you may want to check out:

  1. Troubleshoot and Fix Apps problems with Windows Apps Troubleshooter
  2. Fix: Metro Tiles are not responding in Windows
  3. Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps
  4. Unable to update Windows Store applications on Windows
  5. Random Windows Metro App Crashes & Freezes
  6. Fix: Windows Store apps crashing in Windows, by performing Clean Uninstall using PowerShell.
Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.


  1. Muhammad Zulfikar

    This trick can work in windows 8.1 preview?

  2. Charles le Grange

    I did the above. net stop wuauserv… Message “wuauserv not running”. Pressing on to Rename Software….. Message “access denied”. So now what? I have spent a lot of money downloading Windows 8.1 over a metered connection, but can’t install it! I have gone in as administrator, but then I can’t go to the Apps store to install. I deactivated the Administrator account. Still no go! It is frustrating! I own this frigging computer but don’t have full Administrator control over it. How do I get full Administrator control over my computer? How do I install Windows 8.1? Please!!! HELP!!!

  3. ^^ You can give a try to create new administrator account and see if that helps 🙂

  4. Charles le Grange

    Thanks, now I’ve got two “Standard Administrator” accounts that Windows 8 won’t let me change to “Administrator”. A “FREE” upgrade is going to end up costing me over $30 in data transfers with no guarantee of success! @#&* you Bill Gates and Co!

  5. Tyler Holland-Ashford

    This trick worked for me, thank you so much. You have to run cmd as administrator (right click and choose that option) and make sure to reboot after finishing the steps!!! If cmd reports that it cannot stop wuauserv because it is running, then reboot and do NOT open the app store until the process is finished. Last of all, install updates one by one.

  6. Gauttier

    mine is simple,
    1. on the search tab look for “run”
    2. then open “services.msc”

    3. search for windows update
    4. double click and press automatic.

    1. right click windows update
    2. click restart windows update.

    DONE ^_^

  7. ^^ Good to know 🙂

  8. Ramkrishn Saini

    error 0x80072ee4 in Store solved through this process. Thanks 🙂

  9. jai

    when i am typing the 3rd command…it says that access denied..

  10. Kamesh

    It show “Access Denied”

  11. NiteshKumar

    stop service BITS and then try

  12. GaMeR_B0Y

    Hey i need help !!! When i try to install Windows 8.1 from Windows Store, It says, “Application wasnt installed” !
    What should I do ??!! PLS, PLS, PLS, HELP !!!!!!!

  13. niknah

    Stopped it but it still says access denied

  14. Sreejith Pillai

    Thanks Kapil, above steps solved windows 10 update issue.

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