FIX: Unable to update Windows Store Apps on Windows 8

One of the newest feature of Windows 8 is the availability of Windows Store applications. By now there are tons of application available and lot of new applications are added to the store on a regular basis by lot of developers across the globe. I have seen a lot of people having issues  where they are not able to install these application. It either will say the application has failed to install or you can see the status as pending for a really long time. After some research, I find that there are mainly two methods that have proven to resolve this issue. In this article we’ll discuss those two methods.

Cannot update Windows Store apps

Method 1

In this method we’ll run the native Windows Update Troubleshooter to fix this issue. We have to run the “Fix problems with Windows Update” package to troubleshoot this problem. Here is how

  • Go to Windows Modern UI screen and type in Control and click on Control Panel (or) Press Win + R to open Run and type in Control and press OK.


  • Under “System and Security” click on “Find and Fix problems”.


  • There click on “Fix problems with Windows Update”.


  • Now just follow the wizard. Once it completes it work, reboot the system and test it again.

Windows Store apps will not update

Method 2

The next method is to rule out any third-party Firewall or application conflict. To do so you need to reboot the system in Selective Startup or Diagnostic Startup. Here is how:

  • Press Win + R to open Run and type in MSCONFIG
  • In General tab select “Selective Startup” and uncheck on “Load Startup items”.


  • Now click on the “Services” tab and uncheck on “Hide all Microsoft services”.


  • Click on “Disable all” then just check your Wireless adaptor.
  • If you’re not sure which is your WiFi adaptor then press Win + R to open Run and type in MSINFO32.
  • Then expand Components –> Network –> Adaptor and on the right side you should find it.


  • Now click OK and reboot your system and test it.
  • Once it’s complete you can switch it back to “Normal Startup


If none of the step works please feel free to post it in our forums we’ll be more than happy to help you.

Check this if you are Unable to Install Apps from Windows 8 Store.

We have already written a few articles that will help you troubleshoot Windows Store app problems:

  1. Windows 8 Apps Troubleshooter
  2. Error 0x80073cf9 While Installing Apps From Windows Store In Windows 8
  3. Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps
  4. Random Windows 8 Metro App Crashes & Freezes
  5. Fix: Windows Store apps crashing in Windows 8, by performing Clean Uninstall using PowerShell
  6. Reset Windows Store Cache in Windows 8 | 8.1
  7. Windows 8 apps not working? – Repair Windows 8 Apps
  8. Fix: Windows 8 tiles are not working.
Posted by on , in Category Windows with Tags
Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at


  1. Maime Hoshi

    none worked…

  2. Morten Jensen

    Did not work for me either 🙁

  3. ArturM

    I can see great icons in Control Panel on your screens, much better than delfault ones. Could you tell us, how you get them?

  4. Larsxyz

    Nothing worked still same problem.

  5. Fajar

    it Works….but after i updates the important and optional update from windows update, now i need to find a way to install new app(still pending)

  6. aman

    ya worked when used method 1

  7. aman

    i got it u sholud try again using exactly method 1

  8. Z

    change how you view them (top right corner), also this one is the default

  9. ArturM

    I mean the style 🙂 But maybe it’s beacuse I’ve Polish language version of Windows 8(.1) which has Windows 7 icon set in Control Panel… 🙁 That’s what I have:

  10. S Thiruvengadam

    None worked

  11. Symph

    Method #2 worked for me. Thanks!

  12. Gerry Grenon

    trying to run updates it does not work. ran find and fix problem. Its been running for 2 days….. nothing is being resolved. is says RESOLVING PROBLEM

  13. i have found a fix to this problem download windows repair 3.2.2 it WORKS FINALLY. and it’s FREE

  14. Lloyd Yona

    ar i know

  15. Lloyd Yona

    `m not the only one then `don`t work they do`nt know the meaning .

  16. Lloyd Yona

    run and r they in LA LA Land i do`nt work

  17. Enrique Vanegas

    Method 2 worked in Win 10. Note: I do not have WI-fi; just I put in disable everything, then re-start. After login, I put everything enable and re-start again. Store is now working. Thank you!

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