The Print Spooler in Windows 10 occasionally generates an error when attempting to print, and so, no output comes from the affected printer. At other times, you might see the printer not printing in color. This is mostly seen with the Surface Pro tablet. If you too have been experiencing this issue, we have a workaround for it!
Printer not printing in color
In this case, you might want to first check the printing preferences, and also verify if the Print in Gray Scale option is enabled.
- Launch the Run Dialog box.
- Type control printers and hit Enter.
- Choose your Printer.
- Right-click it and select Printing Preferences
- Scroll down to Color
- Choose Print in color option.
- Close and exit.
When the printer is not printing in color, it is possible that its settings have been set to print in greyscale. Changing this back to Print in color option should solve the problem.
Press Windows Logo key + R, to open the Run dialog box.
In the empty field of the box that appears, type control printers and hit the OK button.
When directed to the Devices and Printers page, scroll down to the Printers section.
Here, right-click on the printer icon that you are using and choose the Printing Preferences option.
Now, navigate to the Color section. Here, 2 options are displayed, namely –
- Print in color
- Print in grayscale
Make sure to choose the Print in color option.
If you do not see the Color tab, check the Advanced Options and see if the Print in Grayscale is turned off.
Once done, close the Printing Preferences window and you’ll see the printer printing in color.