If you use Microsoft Outlook on Windows 11/10 and encounter issues while setting up your Outlook (classic) profile, this article will help you. Here, l show you how to use the Outlook Profile Setup Troubleshooter to set up Microsoft 365 email in Outlook.
Use Outlook Profile Setup Troubleshooter if you cannot configure email
If you cannot configure email or set up a profile in Outlook (classic), use the Outlook Profile Setup Troubleshooter to fix the issue. To run this troubleshooter, follow these steps:
Click on Windows 11/10 Search and type Get Help.
Select the Get Help app from the search results to launch it.
Now, type Set up Microsoft 365 email in Outlook and press Enter. This will launch the Outlook profile setup troubleshooter on your device.
Alternatively, you can also launch the troubleshooter directly by clicking here.
The troubleshooter will ask for your permission. Grant consent to it. After that, it will start troubleshooting and automatically detect the installed Office version. A new window will open on your screen where you have to enter your email address and password. After doing this, the troubleshooting process will complete and you will receive the following message:
The Classic Outlook Profile Setup troubleshooter is complete.
If the profile with the same email address already exists on your system, you will receive the following message:
This is already a profile set up for your account: <email address>. You can create another profile for this account, but you will need to enter a new name for it.
If you want to create another profile, click on the Create new profile button, otherwise click Finish. Now, enter the profile name and click Continue. After that, the troubleshooting process will start and a new profile will be created. Now, you can open the Control Panel to view that profile. Follow these steps:
- Open the Control Panel.
- Select Large icons in the Category.
- Now, click Mail. A new pop-up window will appear. Click Show Profiles.
After creating a new profile, a new window to set up that profile will open automatically. If it does not open automatically, you can set up the new profile in Outlook manually.
The Outlook Profile setup troubleshooter only works with Outlook Classic and not with the new Outlook for Windows app. Therefore, if you have the New Outlook app and you run this troubleshooter, it will show you the steps to setup a new profile on Outlook Classic instead of creating a new profile automatically.
I hope this helps.
Read:
- How to use Outlook Authentication Check Troubleshooter
- Outlook Advanced Diagnostics Troubleshooter will fix configuration problems
- Use Outlook Startup Troubleshooter to fix Outlook startup issues
- How to use Outlook Connectivity Troubleshooter in Windows 11
Where can I download Outlook Classic?
To use Outlook Classic, you have to purchase the Microsoft Office suite with Outlook included. You can purchase any version of Microsoft Office with Outlook, including Office 2024, Office 2021, etc. You can also download the free Office software now.
Leave a Reply