Intel Arc Control is an all-in-one software that allows users to automatically update drivers, adjust system performance, and stream the gameplay. But recently, some users have complained that they are facing some errors with the application, which is not opening. Fortunately, you can follow some simple suggestions to fix the error.
Fix Intel Arc Control not opening or working on Windows
If Intel Arc Control is not opening or working on Windows 11/10, follow these suggestions to fix it:
- Check System Requirements
- Run the app as an admin
- Update the graphics driver
- Run the DDU software
Now, let’s see these in detail.
1] Check System Requirements
Before starting with different troubleshooting methods, check if your device meets the specifications to run Intel Arc Control. Here are the recommended requirements:
- Stable Internet Connection
- Latest Version of Windows 11/10
- Intel Core processor 11th Generation or newer or an Intel Arc Dedicated Graphics card
- Latest Version of the Intel Graphics driver
- Latest Version of Intel Driver & Support Assistant
2] Run the app as an admin
Launching Intel Arc Control with administrator privileges ensures it doesn’t face any errors due to a lack of permissions. To do so, right-click the app shortcut file and select Run as Administrator.
3] Update the graphics driver
Check if the graphics drivers of your device are updated to the latest version available. The drivers can sometimes get corrupted, which could be why the Intel Arc Control is not opening or working. To do so, use the Intel Driver & Support Assistant.
4] Reinstall Display Driver
If the error still isn’t fixed, consider reinstalling the display drivers.
To do so, uninstall your Intel drivers using Display Driver Uninstaller and install them again.
I hope this helps you.
Cannot use Intel Arc Control Camera
The error message reads:
Something went wrong when trying to set camera source
Camera is currently being used by another app
Follow these suggestions if you cannot use Intel Arc Control’s camera.
- Run Hardware and Devices Troubleshooter
- Update Camera Drivers
- Check the Camera for Physical Damages
Now let’s see these in detail.
1] Run Hardware and Devices Troubleshooter
Running the Hardware and Devices Troubleshooter can diagnose and solve the problem quickly. It is an inbuilt function by Microsoft that automatically scans and fixes minor hardware-related bugs and errors. Here’s how:
- Click on the Start button, search for Command Prompt and click on open.
- Type the following command and hit Enter.
msdt.exe -id DeviceDiagnostic
- The Hardware and Devices Troubleshooter will now open. Click on Next.
- Once done, it will automatically scan for errors and ask you to apply the fix.
2] Update Camera Drivers
Next, update the camera drivers and see if it helps. Outdated or corrupted camera drivers can be why you cannot use an Intel Arc Control camera.
3] Check the Camera for Physical Damages
The error can also occur if the error is within your camera. Check your camera for physical damage, or try plugging in another camera to see if it helps.
Intel Arc Control Fails to Find a Runtime Library
Follow these suggestions to fix Intel Arc Control fails to find a Runtime Library error:
- Update Intel Arc to the latest Version
- Update Microsoft Visual C++ Redistributable
Now, let’s see this in detail.
1] Update Intel Arc to the latest Version
To fix the Find a Runtime Library error in Intel Arc Control, install the latest version of the application. You can install Intel Arc Control here.
2] Update Microsoft Visual C++ Redistributable
C++ Redistributable are runtime library files that allow using pre-developed code and installing multiple apps. If its packages get outdated or corrupted, programs and applications may malfunction. To fix this, you’ll have to install the required Version again. Here’s how you can update Visual C++ Redistributable.
Unable to install Intel Arc Control
Follow these suggestions if you have trouble installing Intel Arc Control on your PC:
- Run Installer as Administrator
- Check Disk Space
- Disable Antivirus Software Temporarily
Now, let’s see these in detail.
1] Run Installer as Administrator
If you cannot install Intel Arc Control, try running the installer as an administrator. To do so, right-click on the downloaded exe file and click on Run as Administrator.
2] Check Disk Space
The error can occur if your Windows device runs out of space. To fix this, run the Windows Disk Cleanup. Here’s how:
- Search for Disk Cleanup and click open it
- Select the files that you want to delete.
- The Disk Cleanup system will now ask for confirmation.
- Click on Delete Files to proceed.
3] Disable Antivirus Software Temporarily
Antivirus software installed on your Windows device can interfere with the Intel Arc Control’s installation. Temporarily disable these and see if it fixes the error. If you don’t have any third-party antivirus software installed on your system, disable the Windows Defender Firewall and see if it helps.
Error 17 When Recording Video using Intel Arc Control Panel
The error 17 in the Intel Arc Control Panel occurs when trying to start capture or a highlight from the Intel Arc Control Panel. The error message reads:
Device operation failed, make sure you are connected to VPN, error code -17
Follow these suggestions to fix it.
- Connect to a VPN Network
- Troubleshoot in Clean Boot Mode
- Reinstall Intel Arc Control
Now, let’s see these in detail.
1] Connect to a VPN Network
Try connecting to a VPN or Proxy server. Doing so will help fix error 17 when recording video using the Intel Arc Control Panel if it occurs due to geographical restrictions. However, if you’re already connected to one, try disabling it.
2] Troubleshoot in Clean Boot Mode
Third-party apps and programs installed can interfere with Intel Arc Control and its services. Running the application in the Clean Boot State can help fix the error, as only required drivers and programs will run. So run Windows Updates in Clean Boot State.
3] Reinstall Intel Arc Control
If none of these suggestions help you, reinstall Intel Arc Control. This has been known to help most users fix the error.
Why is Intel Arc Control not working?
Intel Arc Control may not work on your PC if the graphics drivers are outdated or corrupted. However, it can also occur due to a lack of administrator rights or if security software interferes with Intel Arc Control.
How do I get Intel Graphics control panel?
Intel Graphics Control Panel can be directly installed using the Microsoft Store. However, if it’s already installed, you can open it by pressing CTRL+ALT+F12 keys simultaneously.