Here is a guide to fix Hulu error code runtime 2 and 5. Hulu is a subscription-based streaming service that is used to watch movies, TV shows, web series, and much more. It is a great and popular service, however, it is not devoid of errors. A lot of users have encountered several error codes on Hulu that prevent them from watching their favorite videos. We have covered many Hulu errors previously including Hulu Error 500, 503, or 504, PLAUNK65, P-DEV320, and many more. In this post, we are going to talk about the error codes runtime -2 and runtime -5 on Hulu.
Many Hulu users have reported being experiencing Hulu Error Code Runtime -2 and -5. These are basically playback failure errors that are occurred while watching entertainment videos. Let us now discuss these error codes in detail.
What is a runtime error on Hulu?
A runtime error on Hulu is basically a playback error that puts a halt in watching your favorite video. Here are the primary causes that trigger runtime errors including error code runtime -2 on Hulu:
- This error may occur due to app crashes. In case you are using an outdated Hulu version, consider updating your app.
- If you are streaming Hulu in a web browser, there are chances that the old and bulked cache is causing error runtime -2.
- Network issues may also result in causing error code runtime -2.
- Sometimes, it may be triggered if there are compatibility issues between the Hulu app and your streaming device.
- It can also be caused if there is a problem with Hulu’s servers, however, the chances of the same are low.
In any scenario, if you encounter error code runtime-2 on Hulu, try reloading the page. It might fix up the error for you. If the problem is not resolved by doing that, you will need to try some advanced troubleshooting methods. Let us check out how you can resolve the error code runtime -2 on Hulu.
What is Hulu Error Code Runtime 2
Playback Failure Error, runtime -2 is a playback failure error that occurs on Hulu while streaming or watching a video. This error shows up a similar message like following:
Hulu Error Code: runtime-2-xxxxxxxx
Unique Error ID: runtime-2-xxxxxxxx
The error message is always followed by a unique ID specific to your playback failure. You might need to provides this code to get help from the Hulu support team. The rest of this error message may also vary for individuals. One of the users on the Hulu community page reported getting the following error message:
Error: native video tag error, message: PIPELINE_ERROR_DECODE
Hulu Error Code: runtime-2-0167361d
Unique Error ID: runtime-2-0167361d
How to Fix Hulu Error Code Runtime 2
Here are the fixes that you can try to resolve Hulu error code runtime -2:
- Try some general suggestions.
- Update the Hulu app/ web browser.
- Ensure that the streaming device is up to date.
- Clear your browser/ device cache.
- Check if your device meets minimum Hulu system requirements.
- Check your internet connection.
- Perform a power cycle.
- Uninstall, reinstall the Hulu app.
Let us discuss the above solutions in detail now!
1] Try some general suggestions
To start with, you should try some general tips and tricks to resolve the error code runtime -2. You can try the following tips to get rid of the error:
- Reload the Hulu page where you are getting the runtime -2 error.
- If you are on Hulu in a web browser, try closing the browser and then reopening it.
- If you have an option, you can also try watching your video on a different streaming service.
In case these general tricks don’t work, you can try some other solutions to fix it up.
2] Update the Hulu app/ web browser
Runtime errors and issues on Hulu are usually a result of outdated app. If you are using an out-of-date version of the Hulu app, there are chances that the runtime -2 error is caused due to that. So, try updating your Hulu app on whichever device you are using, and then check if the issue is gone.
On Windows 11/10, you can use Microsoft Store to update the Hulu app. Or, you can also update the Hulu app using Windows Package Manager. Android users can go to the PlayStore and update the app, while iPhone users can go to AppStore to update the app.
Also, if you are playing Hulu in a web browser, make sure the browser is updated. You can update Google Chrome, Edge, Firefox, Opera, or whichever browser you are using and then see if you are able to watch videos on Hulu without runtime -2 error.
3] Ensure that the streaming device is up to date
If your streaming device is not up to date, you are likely to receive this error. Although, most of the time the system updates are checked and downloaded manually. However, you can still check for updates manually and download updates. You can also try contacting your manufacturer to help you keep your streaming device updated.
4] Clear your browser/ device cache
Those who use Hulu’s web app should try deleting the browser cache and see if the issue is gone or not. As discussed above, an older cache in a web browser can cause error code runtime -2. So, clear up cache in Chrome, Firefox, or Edge and check if this fixes up the issue.
Also, try clearing up the device cache and see if the error is fixed or not.
5] Ensure that your device meets minimum Hulu system requirements
If your computer doesn’t meet the minimum system requirements for Hulu, you will receive a lot of errors including the runtime -2 error. So, ensure that your device meets minimum system requirements to stream on Hulu. If it doesn’t, you will have to switch to a different computer to watch videos on Hulu.
6] Check your internet connection
The Hulu error code runtime -2 can also be caused due to a problematic internet connection. So, check if your internet connection is stable and fast or not. To stream high-quality videos on Hulu and to have a smooth watching experience, you would require to be connected to high-speed internet. If your current plan is not good enough, try upgrading your plan. Also, you can connect to a different network and see if the issue is gone or not.
7] Perform a power cycle
You can also try performing a power cycle and see if the issue is resolved. A lot of users have reportedly fixed the runtime -2 error by using this method. So, you can also try it and check if the error is gone or not. Here are the steps to perform a power cycle:
- Shut down your primarily streaming device.
- Unplug the device.
- Switch off connected networking devices.
- Unplug all networking devices.
- Wait for about 2 minutes at least.
- Plug in your networking devices one by one and allow them to load completely.
- Plug in your PC or whatever device you use Hulu on and restart it.
- Start the Hulu app and check if the error is gone or not.
8] Uninstall, reinstall the Hulu app
If none of the above solutions works for you, try uninstalling and then reinstalling the Hulu app. In case your app was installed incorrectly or the installation was corrupted, you might receive error code runtime -2.
So, uninstall the Hulu app using Control Panel or Settings app. You can also see free uninstaller software to completely remove the app. After that, install the latest version of Hulu from the Microsoft Store.
What is Hulu Error Code Runtime 5
The error code runtime -5 is another playback failure error caused on Hulu. Like the error code runtime -2, this error also occurs while streaming videos on Hulu. It can be caused due to server error, outdated Hulu app, corrupted cache, etc. However, the clear reason for this error is still unknown. If you are also facing this error, you can fix it up by trying some fixes mentioned below. Let us check them out.
How to Fix Hulu Error Code Runtime 5
You can try all the fixes that we listed above for the runtime -2 error to resolve error code runtime -5 as well. Try updating your app and streaming device, clear the app cache for Hulu, check internet speed, perform a power cycle, and reinstall the Hulu app. If these solutions don’t work, contact Hulu’s support team and provide them the full error message for runtime -5 that you received. They will try to help you resolve the issue.
What is Hulu error code P TS207?
The Hulu error code P TS207 is another playback error code. This error is primarily occurred due to corruption in the installation of the Hulu app. Other reasons for this error include network restrictions, server errors, and internet issues. If you encounter this error, you can fix it up by using the solutions mentioned in our earlier linked guide.