Diablo Immortal keeps crashing, not launching or working on PC

A lot of gamers are complaining that Diablo Immortal keeps crashing and is not launching or working on their Windows 11/10 PC. This issue is not just observed by users with lower specs – but computers with some of the best specs in the market are failing to run this title smoothly. In this article, we are going to see what you need to do if Diablo Immortal is crashing, freezing, or showing any kind of performance issues.

Why does Diablo Immortal keep crashing?

Diablo Immortal will crash on your computer if it doesn’t match the system requirements. We have mentioned the system requirements below, so please check them and see if your computer is compatible.

If that’s not the case, your game files may be corrupted. The best thing is, you can easily fix the corrupted file using your launcher. You can easily scan and repair the game using Battle.net.

Next up, some other reasons are outdated Graphics Drivers, Visual C++ Redistributable, and DirectX. You can obviously update them as it is quite easy to do the same. Whatever the case is, the issue can be resolved by going through the troubleshooting guide.

Diablo Immortal keeps crashing and is not launching or working

If Diablo Immortal keeps crashing or freezing, and is not launching or working on your Windows 11/10 PC, try the following solutions.

1. Scan and Repair
2. Troubleshoot in Clean Boot
3. Update Graphics Drivers
4. Instal the latest version of Visual C++ Redistributable and DirectX
5. Reinstall the game

Let us talk about them in detail.

1] Scan and Repair

If the game files are corrupted, your game won’t launch; it will crash every time it’s launched. You can easily fix the corrupted files using the Battle.net launcher. To do this, follow the prescribed steps.

1. Open Battle.net.
2. Go to the Diablo Immortal game.
3. Click on the gear icon placed near Play.
4. Select Scan and Repair.
5. Click on Begin Scan.

Hopefully, this will do the job for you.

Read: Fix Battle.net Scan and Repair Loop on Windows PC 

2] Troubleshoot in Clean Boot

MSI Afterburner and other overclocking apps can cause trouble for you. However, we can not point towards a single app and ask you to remove it. However, what you can do is troubleshoot in Clean Boot and see which app is the culprit. To do the same, follow the prescribed steps.

1. Search out “MSConfig” from the Start Menu.
2. Go to Services.
3. Tick Hide all Microsoft Services.
4. Uncheck all the services, excluding the ones from important services such as NVIDIA, AMD, etc.
5. Click Ok.
6. Now, restart your computer.

This will disable all the services that you have unchecked. Now, enable services five at a time and identify the culprit. Once you know which app is causing trouble, just remove it, and your issue will be resolved.

3] Update Graphics Drivers

Diablo Immortal is a very graphics-intensive game. However, if your Graphics Drivers are outdated, chances are any intensive game will fail to work on your system. There are various ways to update the GPU driver; the following are ways to do the same.

• Download Driver and Optional Updates from Settings.
• Go to the manufacturer’s website and download the driver.
• Use free driver update software.
• Update your GPU driver from the Device Manager.

After updating the drivers, restart your system and reopen the game. Hopefully, your issue will be resolved.

4] Install the latest version of Visual C++ Redistributables and DirectX

Visual C++ Redistributables and DirectX are essential to construct an environment to run the game. Maybe the game is crashing because of incompatibility, as both these tools are outdated on your system or maybe it’s just not there. You need to install the latest version of DirectX and Visual C++ Redistributable on your computer and check if the issue persists.

5] Reinstall the game

If nothing worked, then your last resort is to reinstall Diablo Immortal. So, go ahead and uninstall the game. Then, redownload and reinstall the game. This should do the trick.

Hopefully, these solutions will do the job for you.

System Requirements of Diablo Immortal

If you want to play Diablo Immortal, make sure that your computer meets the following system requirements.

Minimum

• OS: Windows 7 or above
• CPU: Intel Core i3 / AMD FX-8100
• GPU: Nvidia GeForce GTX 460 / ATI Radeon HD 6850 / Intel HD Graphics 530
• RAM: 4GB
• Display resolution: 1920×1080

Recommended

• OS: Windows 11/10 or above
• CPU: Intel Core i5 / AMD Ryzen 5
• GPU: Nvidia GeForce GTX 770 / AMD Radeon RX 470
• RAM: 8GB
• Display resolution: 1920×1080

If your system does not match the aforementioned requirements, there is no way the game will launch on it.

Why won’t my Diablo 3 won’t launch?

If Diablo 3 won’t launch on your because of various reasons. However, it’s just another series of Diablo, you can try the solutions mentioned here to resolve the issue. Also, check our guide to fixing Diablo II Resurrected game.

That’s it!

Also read: Fix High Disk & Memory Usage when playing Games on Windows PC.