Fixing Blue Screen of Death in Windows 10

Windows 10 too has the Blue Screen of Death (BSOD) or Stop Error screen that appears when you are in the middle of something, upgrading the operating system, when booting or simply working on your PC. While some are facing Black Screen problem, a few are facing BSOD problems. We take each scenario and explain what to do in each case.

Blue Screens in Windows 10/8 are simple and do not display Stop Error information. You may have to force Windows 10/8 to display Stop Error details.

Blue Screen of Death when upgrading to Windows 10

When upgrading to Windows 10 from Windows 8.1 or Windows 7, you may face BSOD. Normally, this would happen due to BIOS settings. In some cases, the error could be due to corrupted download of the installer.

Blue Screen of Death Windows 10

If you get the Blue Screen Of Death when upgrading, the installer will take you back to the original operating system. From there, you have to run the upgrade installer again. You will not be stuck with a half installed Windows 10. But installation files will be there on your C: Drive that you’d need to clean before running the upgrade again. You will have to delete all files in Software Distribution folder under Windows folder. You will also have to remove Windows~BT folder from C Drive.

After deleting these files, go to the BIOS (press DEL while booting up) and enable UEFI Boot before trying to upgrade again. It would be better if you use the installation media provided by Microsoft to upgrade. The in-place upgrade takes too much time and might again cause a problem. Just go your original operating system. Then run Setup.exe from the installation media you created. It should help you get around BSOD while upgrading to Windows 10.

Blue Screen of Death while Booting Windows 10

There are two scenarios when booting Windows 10. In the first scenario, you can access the desktop while in the second, the Blue Screen of Death won’t even let you reach the desktop and you are stuck in a loop of computer restarts.

The main reasons why BSOD appears are:

  1. Some Windows driver causing conflict or
  2. Some Windows Update gone wrong. If the latter is the reason, you have to remove and block the update that caused Blue Screen of Update.

If you can access the desktop, go to Settings and then Windows Updates. Click on Advanced and then on View Installed Updates. See the date of the updates and remove the ones installed on the date after which, the BSOD is appearing. If removing the updates fixes the problem, block the update from reinstalling itself.

If the problem is a driver update, you need to see if any drivers were installed lately. The process is same as above. You will see driver updates in Installed Updates. But after removing the update, I suggest you block automatic driver updates from Microsoft. Using a third party tool that allows you to select the driver version is better. That way you will be playing it safer.

BSOD reboot loop prevents access to Desktop

If you are stuck in a Blue Screen of Death reboot loop, Windows 10 will automatically go into the Repair mode after a while. From there, use the System Restore facility to fix the issue. Click on System Restore and select a date/point before you started getting BSOD. System Restore will restore your computer to a prior time, removing any changes made to your computer by Windows Update. It will not affect your files.

Blue Screen of Death while working on Windows 10

The causes can again be a Windows Update, a device driver update or a recently installed hardware. To make sure the updates are the reason, use the method explained above to isolate problem update and then block it.

If you installed any hardware recently, shut down your computer and remove the hardware. Then boot and go to Device Manager (WinKey+Break). If the hardware is still listed there, uninstall it. Reboot to see if the issue is fixed.

If you need a walkthrough, see if the Windows 10 Blue Screen Troubleshooter helps you.

Related reads:

  1. DPC_WATCHDOG_VIOLATION Blue Screen in Windows 10
  2. INACCESSIBLE BOOT DEVICE error in Windows 10
  3. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Stop Error in Windows 10
  4. Kernel Security Check Failure error.

These are some basic tips to help you fix Blue Screen of Death in Windows 10 under different scenarios. For a more detailed BSOD guide you may visit the following links:

  1. 15 most common Stop Errors or BSODs in Windows
  2. 10 more common Windows Blue Screen Stop Errors.

Read: Purple, Brown, Yellow, Red, Green Screen of Death explained.

Posted by on , in Category Windows with Tags
Arun Kumar is a Microsoft MVP alumnus, obsessed with technology, especially the Internet. He deals with the multimedia content needs of training and corporate houses. Follow him on Twitter @PowercutIN

69 Comments

  1. frank

    blue screen of death cant get the laptop to start so cant do anything wit it so what next

  2. Gozilla

    Third party tools? You mean like Driver Talent this kind of driver update software, right?

  3. Ilya Saschenko

    “Windows 10 will automatically go into the Repair mode after a while. ” What to do if this doesn’t happen? And no specific information about the file which causes BSOD.

  4. Lennart Brunnberg

    I made the update yesterday on my HP 8470w with the latest Win 10 there were. When starting up I went into BSOD and I find no way out of this loop. Not through any of menu selections under start-up “Esc” nor through any of menu selections under F8 during start-up. How on earth can I get into a re-boot state that works?

  5. Try disabling SATA support in BIOS. It worked for me.

  6. Lennart Brunnberg

    Dear Arun,
    It seem a good thought so I webt into BIOS setup. Now SATA seem also to be frequently named. Could you advice on where in the menus the setting you think of is?
    Best!
    Lennart

  7. It should be under the “Configuration” tab, but could be somewhere else depending on your computer manufacturer. If you can’t see it you can google it with keywords like “disable sata in HP laptop”.

    While I am sure it should work after disabling SATA, you might also want to look into secure boot in Windows 10: https://msdn.microsoft.com/en-us/library/windows/hardware/dn898540%28v=vs.85%29.aspx

  8. Edan Jamieson

    I got the windows 10 BSOD I think I was updating. I restarted my PC and it hasn’t done it since. Thanks!

  9. Lennart Brunnberg

    Got some great 2 hours totally help by a HP support guy. We reset the disk from RAID to ACHI(?) and then the Win 7 Pro went in fine. I had bought a new computer so I actually dared trying the update to Win 10 again… and believe it or not, it worked just great.

  10. Dawn mccarrick

    Widows 10 blue screen restarting for over 1hour now gone to black screen carnt do any thing

  11. Pat McQuillan

    I have a Lenovo Yoga Pro 3 that would give this screen 3-4 times/day. Tried all the fixes. Seemed to be audio card, other days graphics card related. Decided to open it up and found a loose screw lying across some sort of board. It has been working perfectly since (several weeks)

  12. Cameron

    I was uninstalling several steam games, some times 2-3 at a time and i got a blue screen after about 15-20 consecutive uninstalls. It has been on 100% complete for a whole hour with an error code on the bottom “SYSTEM_SERVICE_EXCEPTION” and my brother, my only contact on computers, can’t respond about this as he is on a long car trip.

  13. Will try to write a post about this in the next few days. Stay tuned.

  14. backblack25

    My Windows Tablet isn’t going into Repair mode. It just keeps booting into the blue screen. So now what?

  15. Do you get any message? What is the tablet model?
    Meanwhile, try setting the default boot option to “Windows Boot Manager” in BIOS. I can assist you better if you provide me with Tablet model and error message if any.

  16. A'kila

    Bsod boot loop doens’t go away, tried everything to get to the advanced startup options but no luck there either … Tried to boot from USB and DVD, still BSOD :-/ I’m stuck, help ?
    Alienware 17, late 2014 model, windows 10…

  17. backblack25

    I fixed it. I kept tapping F12 to try to get into the bios. Finally figured out for this Tablet it’s F2. Thank you for trying to help though. It’s appreciated.

  18. Did you upgrade to Anniversary Update? It could be the problem. Did you try Reset this PC in Recovery?

  19. A'kila

    Tried to but didn’t manage to get into recovery … Dell came this morning to get the laptop, even if I think I could have solved it by replacing the hdd myself, going to let them do it 🙂 I just hope I won’t have the problem again, it’s a shame a stupid update could be the cause of an endless bsod bootloop …

  20. rajesh tamire

    Tried reset the laptop, event then also after 33% blue screen is coming. Tried to boot from USB then also same problem. Formatted c drive in windows setup then tried to install but still blue screen is coming. Don’t know how to fix this.

  21. Since you already have formatted the C Drive, I guess there is no operating system on the computer. If you have digital entitlement (upgraded from 8.1 or 7) or serial key, please download the media creation tool and use it to install Windows 10. The tool is available here: https://www.microsoft.com/en-in/software-download/windows10

  22. rajesh tamire

    Tried to install windows 10 using media creation tool then also blue screen appearing.

  23. Can you get into the BIOS and see if the SATA option is enabled? If yes, turn it off and try installing. It sometimes confuses Windows. Let me know the result so that we can further troubleshoot if required.

  24. ADEYANJU ALADE

    Hello..computer blue screen remains and booting what can i do or press on keyboard? Thanks

  25. if you are asking how to get into the BIOS, please press DEL or ESC when booting. For SafeMode, press F12 while booting.

  26. ADEYANJU ALADE

    Thanks for the info. Regards 🙂

  27. Blue screen stuck at 20% complete.

  28. Can you please tell me what are you trying to do? Like… if the BLUE SCREEN is appearing while booting, reseting or updating?

    I will be in a better position to assist if I know the details.

  29. Angie Burns

    I have a brand new hp desk top. After uninstalling the factory McAfee antivirus I installed Webroot. Couple days later, BSOD. Took back to Best Buy, geeksquad tried installation for me and same thing. We figured the computer had something wrong with it asked for anew one and they obliged. So we asked them to swap the factory antivirus again with the webroot before we picked it up. 2 days later BSOD. I really don’t like McAfee, makes things slow, but Windows doesn’t seem to like Webroot. What can I do to get around this?

  30. Jude Gumba

    Need help my amd 7850k,gigabyte bios. Bsod bootloop keeps coming. got this problem for 6 fucking days. I tried using cmd to clean my disk. But bsod keeps coming for 6 days. I watch it on youtube how to fix but still does’nt work. I formatted my pc twice and still bsod. Need help. And now my pc is on black screen saying “reboot and select proper boot device or insert boot media in selected boot device and press a key” i already installed windows 10. But after update bsod. And after i intalled new rgb fan bsod comes. PLEASE HELP :(.

  31. Jude Gumba

    Please help ASAP 🙁 hate this bsod

  32. I need to know the error code and message that you receive. Then maybe I could help.

  33. Jude Gumba

    Kernel data inpage error. And now i got this error during reinstalling win 10 home os. 0x800701E3.

  34. Danielle

    Hello!
    I do not know what to do anymore and frankly really upset with Microsoft! I have a Lenovo IdeaCentre 300s desktop that we bought as a family computer. Had it less than a month and can’t use it all for a week now. BSOD LOOPS and referrs to NTFS.sys not being handled. I installed Windows 10 setup from my laptop to a USB, changed the boot sequence from BIOS setup on desktop to USB first and same thing happens! I was able to run Lenovo’s diagnostics which all in all took 2 hours. The HD, motherboard, memory, EVERYTHING passed and is ok. Found no bad sectors. So frustrated that at this point, cannot even start in safe mode or get to the desktop. I would have no problem starting at factory default since we don’t store anything on this computer. Help Please!

  35. Danielle

    Oh, and I tried to disable SATA as you suggested to others below and then received error that no operating sys found, so i reenabled it.

  36. Please try to clean install after turning off WiFi. It could be creating problems. You may create a local account while installing because there is no WiFi and later you can go to Users and change it to Microsoft account if you so wish.

  37. Jerry

    os could not be loaded because system driver spaceport.sys contains error code 0xc0000225

  38. Kyotee

    I bought my hp laptop a month or so ago – and every so often the blue screen of death shows up and force restarts and its annoying af – I didnt upgrade/update to windows 10 it just came already on the laptop. How do I fix thissssssssssssss

  39. kity katz

    I have a HP Spectre x2 detachable tablet that has increasingly severe BSOD problems – every 5-10 minutes for the past 4 hours, until the last time about 30 minutes ago. The BSOD error message is usually followed by flashing horizontal lines scrolling up the screen, before the tablet restarts. The stop-start process usually takes about one minute.

    But sometimes the blue screen/scrolling lines continue, occasionally with a high-pitched squealing noise, and I have to hold down the power key until the tablet is turned off.

    The stop-start process happens regardless of whether or not I am using the tablet.

    I used to get a few trouble-free weeks between this problem occurring, but now I’m lucky to get five or six hours of functioning computer, before it starts again.

    The tablet is still under warranty, and HP’s phone support people have been very helpful, but have not been able to shed any light on the problem, or stop it from happening.

  40. Try reset if you can get there. It should help. But you’ll lose all programs and will have to install them again.

  41. In the BIOS, first go for default values and then find SATA, disable it. Save and Exit. It should fix the issue.

  42. kity katz

    Thank you very much for your reply. I have not been able to locate SATA in the BIOS, which I understand should be under the “Configuration” tab, but which might be somewhere else, depending on the manufacturer.

    So after not finding the information in the User Manual, or on any HP websites, I have asked the HP support forum for help in locating and disabling SATA. I will let you know what happens. Thank you again for your help, much appreciated.

  43. tri.p

    Hai kyotee…go to safemode and uninstall program that u install recently….

  44. karthikeya

    I use hp laptop it went into blue screen death when i try to open system recovery it take 10 to 15 min to open that then again when I open troubleshoot it give 3 options refresh windows,restore ,repair I tried those 3 and they don’t work??

  45. Dimorix Gaming

    Hi I just got this Blue Screen of Death this morning and I’ve tried the System Restore and it tells me that the System Restore did not complete successfully. Does that every time. What should I do? Pls help!

  46. sobrietysux

    Didn’t there used to be an on-screen message with an error code back in the day? Mine’s recently started blue screening at least once a day, sometimes twice; there’s been no hardware changes or software updates like drivers and it’s driving me insane :[

  47. Arifuzzaman Shuvo

    I was switching back to local account when the blue screen appeared. Its happening every time I try to switch back to my local account from microsoft account. Any solution for this?

  48. Arifuzzaman Shuvo

    I was switching back to local account when the blue screen appeared. Its happening every time I tried to switching from microsoft account to local account. Any solution?

  49. Dawn Bridson

    ugh…my pc is constantly looping through repairing and restarting. Cannot figure out how to restart in safe mode.

  50. Kuuu

    My computer are getting blue screen every 5mins. And this computer was just bought 1week ago. Window 10 is so bad and wasting my money and time.

  51. Ilya Saschenko

    Oh, by the way, I had fixed the problem by attaching/detaching battery.

  52. Mallu Santi

    hello all
    i have new pc i am using win 10 but when i am playing pc games this blue screen error is coming what to do..??

  53. Kade

    i got this and i unplugged my computer turning everything off, my computer will not start windows ot show everything. my monitor then turns off.

  54. Robin Muscato

    if you can get a window install disk. you can boot into disk and temp to fix your problem

  55. Michael Smith

    Heres how I fixed this blue screen problem. I had experienced this for several months both just after booting and then after several boots, often three times then it would clear itself and all was fine for the rest of the day. Then when shutting down I would experience it again at times. The report reasons were mostly different but I tried all the things recommended but never fixed it. Sometimes the mouse pointer would freeze. I had experienced a problem over the last few years with dust in the fan and filter from time to time so I had stripped the laptop down, My computer is a Toshiba A660 with Win10, So I decided it was time to try that again and removed keyboard etc., and the top cover, fan and vacuumed the filter and brushed the fan blades and inside of the motherboard. Reassembled and never a blue screen again now for three weeks or any mouse freezing. THe laptop is very quiet now too. Also I had two years ago stuck some furniture leg felt pads to the bottom of the casing to give better ventilation and that did help a lot in keeping the laptop clear of dust for a longer time.I hope thats of some help.

  56. Richard A. Fletcher

    Twice I have gotten the BSOD and the operating system refused to give me back my complete set of acqURLs bookmarks, forcing me to reestablish them . A great time and expense to me. Is there any way of knowing what caused it?

  57. You need to know the error code displayed. That shows you the direction to work.

  58. Richard A. Fletcher

    I’m hoping that by by updating all my drivers with Dell,all my problems will be solved.

  59. Please don’t tell me not to use an ad blocker. I use an ad blocker if I want and I won’t let anyone tell me not to.

  60. Mercy

    trying to download office 365 but everytime i try the blue screen of death comes up and i’m forced to restart

  61. ???? ????????

    Same my laptop is brand new but i don’t had idea why this blue screen of death is showing… it;s not from drivers etc. He is new

  62. ???? ????????

    my laptop is brand new but i don’t had idea why this blue screen of death is showing…it shows when i play video games. Pls help me what if i preinstall the whole laptop ? I need help!

  63. ???? ????????

    Same. My computer works good only for 3 weeks and then this stupid blue screen starts showing when i play games it’s so annoying and i’m sad that i waste my money. Time for Mac who is expensive af…….

  64. ???? ????????

    Thanks windows 10! i waste my all money and now i got this stupid blue screen ? I didn’t expect this from the newest version. 🙂 i guess it i should buy MAC one day..

  65. Sacaria Fowler

    I tried that but it still doesn’t work

  66. sara hima

    Why all solutions say to go to setting! Once the screen goes blue it wouldn’t even restart! And when shutdown by button, it goes blue from the welcome screen!!!
    Please, give other solutions.

  67. vedant

    i have updated from windows 7 to 10 and it gives multiple BSOD every time i boot . i have tried every thing possible updated windows, reinstalled windows and updated graphics driver. please provide me a sollution. and how can i fix bios settings

  68. Neal

    Try in safe mode, Windows loads only the essential drivers in safe mode. If a driver you’ve installed is causing Windows to blue screen, it shouldn’t do so in safe mode. You can work on fixing the problem from safe mode. Check for Hardware Problems: Blue screens can be caused by faulty hardware in your computer like RAM.

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