Fix: Windows App Tiles are not working in Windows 10/8

Some users, using Windows 10/8 are finding that their Tiles on the Start Menu or Start Screen, do not work or respond. One of the most common issues some of them have encountered is when you try to click on an app tile nothing happens, i.e., it won’t open any application. In this article, I’ll suggest you few tips that would help resolve this problem.

Windows App Tiles are not working

Step 1:

According to a lot of cases I have come across – for the Metro tiles to work, we need our screen resolution to be more than 1024×768. So make sure you have a display resolution on or over 1024×768.  To change the resolution right-click on Desktop and click on Screen Resolution.

Windows 8 tiles are not working

Step 2:

It’s been reported that if UAC is turned off completely, then the Metro applications won’t work properly. So make sure you don’t disable UAC. To check it

  • Click on Control Panel
  • Scroll down and click on “More Settings

  • Click on “User Accounts and Family Safety”

  • Click on User Accounts

  • Then click on “Turn On or Off User Account Control.”

  • Make sure you have set the settings to “Default” as shown in the below picture.

Step 3:

Some users have reported facing this problem when using Windows Live Account as the default login, if you are doing so, change it to Local account, i.e. Create a new Windows user make it login under the Local account. Then see if it works.

  • Click on Control Panel and Highlight Users then click on Other users (Add User)

  • Now click on “More about logon options”.

  • Now select “Local Account

  •  Then fill in your information and Log off your account to log-in to new account.

Step 4:

Finally, if you have issues with your Display drivers Metro tiles cause not to work. So I would recommend installing latest display drivers. If the drivers are not installing try to install it under compatibility mode. Few GPU manufactures tweeted that they would send the drivers through Windows update. So apply all the Windows update and see if it works.

Note: If you are using Avast antivirus software, you might want to turn it off and see if it helps resolve the issue.

If nothing works then run a Repair Install of Windows.

These links may also interest you:

  1. Troubleshoot and Fix Apps problems with Windows Apps Troubleshooter
  2. Windows apps not working – Repair Windows Apps
  3. Unable to Install Apps from Windows Store
  4. Error 0x80073cf9 While Installing Apps From Windows Store In Windows
  5. Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps
  6. Unable to update Windows Store applications on Windows
  7. Random Windows App Crashes & Freezes
  8. Windows Store apps crashing in Windows, by performing Clean Uninstall using PowerShell.
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Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at captaindbg.com.