If you have faced a situation where you have found that your Windows 10 Live Tiles are not working, updating, or in general some tiles are blank, then this article may help you troubleshoot the problem.
Live Tiles Not Working or are Blank in Windows 10
Typically static tiles on the Windows 10 Start Menu will show the name of the program and its icon. A Live Tile will flash the latest news or content which the app may want to display. But I received an email recently, where the Windows user said that his Live tile was not being updated, not displaying the count and sometimes not displaying anything at all.
If you are facing this problem, you may want to see if any of these troubleshooting steps help you:
1] Restart Explorer or Start Menu process
First, restart explorer.exe and see if that helps. To do this, right-click on taskbar > Task Manager. Under Process tab, search for Windows Explorer. Right-click on it and select Restart.
Alternatively – there is a separate process available for Start Menu — StartMenuExperienceHost.exe. Restart Start Menu and see if that helps.
2] Check Screen Resolution
Ensure that your screen resolution is at least 1024 x 768.
3] Run Windows Apps Troubleshooter
Run the Windows App Troubleshooter and see if that helps you.
4] UAC should not be disabled
Ensure that your User Account Control is turned on
5] Repair or Reset the Windows app
You should Repair or Reset the Windows app whose Live Tile is not working and see that helps.
6] Check in Clean Boot State
Check if you have any third-party software which you may have installed just before this problem started. If you think any of them may be causing this problem, uninstall it and see if it helps. Some software like SageThumbs, Shell-integrated codecs, FastPicture Viewer, programs that alter image thumbnails, etc., are known to cause conflicts. Live Tiles use the .jpg and .png file format, so any software which interferes with their default functioning may cause your Tiles to not function properly. You may troubleshoot in Clean Boot State and see.
7] Switch type of Account and see
Switch Local and Microsoft Accounts and see if it helps.
8] Unpin and Pin the Tile
Unpin and then again Pin the app tile to the Start Menu. Sometimes a simple thing like this can get it working.
9] Uninstall and reinstall the app
If nothing helps, uninstall the app and then fresh install it and see.
Hope something helps!