While opening a Microsoft Store app or game, some users are encountering an error that says “There’s a problem with this app.” According to the error message, users have to install the problematic app or game again or contact their system administrator. It is not an app-specific error. Hence, it can occur with any Microsoft Store app or game. This article shows you how to deal with this problem. If you are encountering this error, you can try the solutions provided below.
There’s a problem with this app. Reinstall the application from its original install location or contact your administrator
The following suggestions may help you fix this issue.
- Run Windows Store Apps Troubleshooter
- Update Microsoft Store
- Re-register Microsoft Store apps
- Reset or repair the problematic app
- Use Reset This PC option.
Let’s see all these fixes in detail.
1] Run Windows Store Apps Troubleshooter
Microsoft has developed different troubleshooters to fix different issues on a Windows computer. This error is occurring on any Microsoft Store app. Therefore, running the Windows Store Apps Troubleshooter can fix the problem. You can access all the troubleshooters in Windows 11/10 Settings.
Go through the following instructions to run Windows Store Apps Troubleshooter on Windows 11/10.
- Open Windows 11 Settings and go to “System > Troubleshoot > Other troubleshooters.” Scroll down and click on the Run button next to Windows Store Apps.
- Open Windows 10 Settings and go to “Update & Security > Troubleshoot > Additional troubleshooters.” Select Windows Store Apps and click on the Run the troubleshooter button.
2] Update Microsoft Store
Installing timely updates is recommended to avoid bugs and errors. Update Microsoft Store manually and see if it fixes the problem. To do so, open Microsoft Store and go to Library. Click on the Get updates button. After this, Microsoft Store will check for updates and install the same (if available).
3] Re-register Microsoft Store apps
You may experience different issues with Microsoft Store apps. For example, if the Microsoft Store apps won’t launch or display an error code after you launch them, you can re-register them to fix the problem. To re-register Microsoft Store apps, you have to run a command in an elevated Windows PowerShell.
This should fix the issue.
4] Reset or repair the problematic app
If re-registering the Microsoft Store apps did not help, reset or repair the problematic app and see if it helps. An option to reset or repair the Microsoft Store app is available in Windows 11/10 Settings. The following instructions will help you with that.
- Open Windows 11 Settings and go to “Apps > Apps & features.” Now, locate the problematic Microsoft Store app. Once you find it, click on the three horizontal dots next to it and select Advanced options.
- Open Windows 10 Settings and go to “Apps > Apps & features.” Select the problematic Microsoft Store app and click on the Advanced options link.
First, click on the Repair button to repair the app. If this does not help, reset the app by clicking on the Reset button.
5] Use Reset This PC option
If nothing helps, you may use the Reset This PC option, making sure that you opt to keep your files and data.
This should fix the issue.
How do I fix Microsoft App Installer not working?
If you are experiencing problems with apps from Microsoft Store, here are some fixes that you can try to resolve the issue. First, run the Windows Store Apps Troubleshooter and see if it helps. Troubleshooters are automated tools that detect the problem and fix them (if possible). If you are using an outdated version of Windows OS, you may experience several issues like this one. Therefore, we suggest you check for Windows Updates and install the same if available.
The problems associated with Microsoft Store apps can also be fixed by updating the Store manually. Open Store and go to Library. After that, click on the Get updates button to install updates in Microsoft Store. Another potential fix to fix Microsoft Apps is to reset or repair them. You can repair or reset the problematic app from Windows 11/10 Settings.
How do I reinstall a preinstalled app?
You can re-register or reinstall a preinstalled app by executing a command in an elevated Windows PowerShell. Re-registering or reinstalling an app is helpful if you are facing issues with the app. For example, if an app is not getting launched or crashing unexpectedly.
Hope this helps.
Read next: Microsoft Store is not opening after reset.