If you get error 0x8D050002 while downloading apps from Microsoft Store in Windows 11 or Windows 10 computer, these solutions will help you fix it. Whether you get this error while downloading new apps or updating existing apps, the solutions are the same for both of them.
The entire error message says:
Something unexpected happened
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
It is clear from the message that even Microsoft does not fully understand why this error code has appeared. Before heading to other solutions, it is recommended to restart your computer and check if it resolves the problem or not.
Fix Microsoft Store error 0x8D050002
To fix Microsoft Store error 0x8D050002 in Windows 11/10, follow these steps:
- Change internet connection
- Run Windows Store Apps Troubleshooter
- Disable VPN and proxy
- Reset Microsoft Store
To learn more about these steps, continue reading.
1] Change internet connection
It is the first thing you need to do when you get Microsoft Store error 0x8D050002 while downloading apps. Microsoft Store displays such an error message when your computer gets disconnected from the internet when it is downloading or updating apps. That is why you must check if you have a valid internet connection or not. The best way to check is by using the ping command. In other words, press Win+R and type this command:
ping 22.214.171.124 -t
If you get a continuous response, you can try other solutions. However, if it has some ping loss issue, you need to change your internet connection.
2] Run Windows Store Apps Troubleshooter
It is the most effective solution when you are having some Microsoft Store issue on your computer. This in-built Troubleshooter solves almost all the common issues like this one. Therefore, follow the following steps to run the Windows Store Apps Troubleshooter:
- Press Win+I to open Windows Settings.
- Go to System > Troubleshoot > Other troubleshooters.
- Find out the Windows Store Apps Troubleshooter.
- Click on the Run button.
- Follow the screen instructions.
After that, you might need to restart your computer to get it fixed.
3] Disable VPN and proxy
If you use a VPN app or proxy on your computer, it is recommended to disable it for a few moments and check if it resolves the problem or not. At times, VPN servers and proxies create such issues on your computer. That is why it is recommended to disable the VPN app temporarily. To disable proxy in Windows 11/10, follow these steps:
- Open Windows Settings on your computer.
- Go to the Network & internet tab.
- Click on the Proxy option.
- Toggle the Automatically detect settings button to turn it on.
After that, check if you can download the app or not.
4] Reset Microsoft Store
It is the last thing you need to do to fix this issue. At first, follow this guide to clear Microsoft Store cache on your computer. After that, follow these steps to reset the Microsoft Store app:
- Open Windows 11 Settings panel.
- Go to Apps > Apps & features.
- Find out Microsoft Store.
- Click on the three-dotted icon and select Advanced options.
- Click on the Reset button twice.
After resetting the Microsoft Store, open the app and log in to your account to download the apps.
How do I fix Microsoft Store error?
In most cases, you need to check your internet connection and run the Windows Store Apps Troubleshooter to fix the Microsoft Store issue on Windows 11/10. However, it depends on the error message and code. In some cases, you might need to reset the Microsoft Store app as well.
How do I fix error code 0x80070005 on Microsoft Store?
To fix error code 0x80070005 on Microsoft Store, you need to follow the exact same methods as described above. To get started, check your internet connection and run the Windows Store Apps Troubleshooter.
That’s all! Hope this guide helped you fix the issue.