The Server stumbled, Windows 10 Store error code 80072EFF, 80072EFD, 0X80072EE7, 801901F7

If you receive The Server stumbled, We all have bad days error message, Error Code 80072EFF, 80072EFD, 0X80072EE7, 801901F7 when you open Windows Store, or when you go on to download some Microsoft Store app using Windows 10, then this post may be able to help you.

the-server-stumbled-windows10-store

The Server stumbled, We all have bad days

Here are a few troubleshooting steps you may want to try.

1] If could be a temporary issue with Windows Store itself. Refresh the page after a while and see if it works.

2] Make sure you have the latest Windows Updates installed on your Windows 10 system.

3] Disable your antivirus and see if it works

4] Run the built-in Windows troubleshooters like Network Adapter Troubleshooter and Internet Connection Troubleshooter and see if it helps.

5] Check the System Date and Time Zone on your computer. Make sure it is correct.

6] Reset Windows Store Cache

7] Re-register the Windows Store app

8] Troubleshoot: Windows Store not opening.

9] If you are using a proxy connection, then disable proxy and see if it works. To disable proxy, open Internet Explorer > Tools > Internet Options > Connections tab > LAN settings > Uncheck Use Proxy server > Apply. If this does not work you may want to reset your Proxy using the reset proxy command to reset the WinHTTP proxy to Direct. Type the following in an elevated command prompt window and hit Enter.

netsh winhttp reset proxy

If you know the error code also, then this may be of great use to you:

  1. 80072EFF : This indicates that TLS is disabled, and should be re-enabled. So you need to enable TLS. T do this, open Settings > Network and Internet. Select Wi-Fi and click on Internet Options. Click on the Advanced tab and go to the Security section. Ensure there is a check mark next to Use TLS 1.2
    Select Apply/OK.
  2. 80072EFD : This indicates a connection with the server could not be established. Look at general internet connection settings, Enable ILS, check your proxy settings and make sure that you do not have an invalid proxy. Remove your Internet connection and ass it back and see if it helps. See this workaround if you see Error Code 80072EFD.
  3. 0X80072EE7 : Change the DNS Server. Open Control Panel > View network connections > Choose your network > Right click on it and select Properties > Scroll down to Internet Protocol Version 4 (TCP/IPv4) > Click Properties > Select Use the following DNS Server addresses. Here you may use Preferred DNS Server – 8.8.8.8 and Alternate DNS Server – 8.8.4.4. These are the addresses of Google Public DNS Servers.
  4. 801901F7 : This error code indicates the Windows Update service is not running. Use these steps to re-enable it. Re-enable it via Services.msc. Set the service on Automatic.

Let us know if anything helped you.

See this post if you receive a Try again later Something happened on our end Windows 10 Store error message.

Related read: Reset Internet Explorer proxy settings using Fix It.

Also, see Windows Store apps are not opening and Check your connection Windows Store error.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

24 Comments

  1. when I looked deeper, it seemed that my problem was simply the wrong time zone in my pc, changed it and the problem went away

  2. Yes. We have mentioned this in point 5 above. 🙂

  3. PhotM

    AHA! Anand,

    It was your tweet I saw about your article. I just didn’t go to it. O.o 🙂

    Crysta

  4. PhotM

    Nope Anand,

    Nothing works, the Store still has the original error on the Cache and will not open. In fact I have seen this before on Windows 10 and the only thing that fixed it in the past was an ISO Upgrade. They have radically changed the store on W 10, so most of my fixes from W 8/8.1 won’t work. By they way, the store was working fine yesterday before I started my weekly maintenance yesterday evening. O.o 🙁

    Crysta

  5. Hmm, that’s too bad. If I come across something more, I will update he post.

  6. vasudevG

    Try this. Open/go to C:UsersAppDataLocalPackagesMicrosoft.WindowsStore_8wekyb3d8bbweLocalCache Replace with your user name. Delete the contents. Restart

  7. vasudevG

    Many are facing Store, Mail app issue so might see official response

  8. vasudevG

    Looks like we may soon get a fix via WU on this issue…

  9. PhotM

    Thank You vasudevG,

    I had forgotten about this work around and did not have it recorded. I am going to try it before the latest WU Updates to check it out.

    I am aware of the coming “Store” WU in the next 24-48 hours according to Mary Jo Foley.

    Best Regards,

    Crysta

  10. PhotM

    Nope that didn’t work neither, vasudevG, but Thank You for the memory jog, it is recorded now! 😀

    Crysta

  11. vasudevG

    The Windows 10 Store app updated to version 2015.8.3.2 , it fixes download errors 0x803F7000 and 0x803F7003

  12. Jhunttah Katana

    yeahey!!! thanks man!!

  13. Bob

    the only way I can solve the problem is by doing a system restore to the point before the windows update of 10 August downloaded itself. The problem is, the download keeps coming back meaning multiple system restores. There must be a solution that works. I think I’ve tried everything recommended here.

  14. johnmig

    How do I update to that version?

  15. yasar

    same here too..

  16. yasar

    I cant change the name… what to do

  17. Newton111

    Changed the time zone and that worked for me

  18. Hardo Potgieter

    Trying everything possible and NOTHING working, – I resolved this myself:
    Being ‘clever’ I had turned off as many services as possible.
    So, do this:
    ctrl+alt+del
    task manager
    services
    click on blue ‘open services’ link on bottom of window
    scroll to ‘windows store services’ / properties / enable / start
    and the same for ‘windows update’
    Get what you want, and disable them both again (if you choose)
    Windows store services needs to be active to enable most windows 10 apps.

  19. Fix The problem by simply using this method.

    1. Open administrative or elevated Command Prompt.

    2. Type following command and press Enter key:

    netsh winhttp reset proxy

  20. Anoop Pillai

    WOW!!…Checked the TLS 1.2 option and it is working..Thanks

  21. Keo Kane

    Sir,
    your method solved my problem thank you.
    god bless you

  22. Wahyu Kurniawan

    the error code is 0x80072EE7. can you help me to fix this?

  23. musa mpho

    worked after changing time zone thanks

  24. Amit Kumar

    when i open my windows store is not opening showing that the service is stumbled so kindly help me to avoid this problem please sir

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