How to fix Unidentified Network in Windows 10/8/7

At times, you may face an issue with the network connectivity¬†when trying to connect to the network, where the error says “Unidentified network“. While no sure shot solution is available for this, we have compiled an exhaustive list of troubleshooting steps which could help. Please go through the entire list first and then decide which of them may apply in your case.

Unidentified Network in Windows

unidentifird network windows

To fix the issue of Unidentified Network in Windows 10/8/7, the following steps could be following in sequence:

Step 1: Turn off the Airplane mode

Airplane mode settings

Windows 10 supports the Airplane mode. You have to ensure that it is turned off. This could be done as follows:

1] Press Windows key + A. This opens the ‘Action Center’.

2] Check if Airplane mode is ON. If yes, change it to OFF and check if the internet connects.

Step 2: Update the Network Card drivers

Sometimes the issue might be with the Network drivers. Update them and see if this helps.

1] Press Windows + X or right-click on the Start button.

2] Click on Device Manager to open it.

3] Find ‘Network Adapters’ and click on the forward pointing arrow to expand the list. Right click on all the Network drivers and update them one by one.Unidentified Network in Windows

Step 3: Disable the security software temporarily

Many at times, anti-virus or firewall software interferes with the network connectivity or causes other issues. It is understandable that the anti-virus software is crucial for the system, but to isolate the issue, it could be disabled to check if the network connectivity issues resolve in its absence. Right-click on its system tray icon and see if you get an option to disable it. Once disabled, see if you can connect. If you use Windows Firewall, you may want to reset Windows Firewall settings to default and check. If you are using a VPN software, disable it and try.

Step 4: Switch off the Fast Startup feature

All of us have noticed that the later versions of Windows boot considerably faster than the previous versions. This is because of a feature called Fast Startup. Sometimes, this mode causes issues. To disable the feature, use the following steps:

1] Search for ‘Power Options’ in the Windows search bar. Open the Power Options window and among the tabs on the left, click on choose what the power button does.

2] Click on ‘Change settings that are currently unavailable’.

3] Uncheck ‘Turn on fast startup’. Shut down the system and reboot after 30 seconds.Fast Startup

Step 5: Change your DNS servers

1] Press Windows + X or right-click on the start button.

2] Click on ‘Network Connections’.

3] Right-click on your network connection (Ethernet or Wifi) and click on properties. It might prompt for administrator credentials.

4] Double-click on Internet Protocol Version 4.

5] Select ‘Use the following DNS server addresses’ and set but the preferred and alternate DNS server address as follows to use Google Public DNS:

  • Preferred DNS server:
  • Alternate DNS server:

Unidentified Network

Step 6: Run these commands

Open ‘command prompt’ by searching it in the Windows search bar. Try the following command one by one and restart the system. Basically these commands – renew the IP address, reset Winsock, Flush DNS cache, and reset TCP/IP.

ipconfig /release

ipconfig /renew

netsh winsock reset

netsh int ip reset

ipconfig /flushdns

ipconfig /registerdns

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global

Step 7: Diagnose the network

1] Press Windows + X or right-click on the start button.

2] Click on ‘Network Connections’.

3] Right-click on your network connection (Ethernet or Wifi) and click on ‘Diagnose‘. It will start an automatic troubleshooter.Diagnose

Step 8: Change the Ethernet cable

At times, the fault might be with the Ethernet cable. You could try changing it to isolate the issue. Or else, try connecting to a Wifi network (if available) and check if it works.

Step 9: Set a static IP address

1] Press Windows + X or right-click on the start button.

2] Click on ‘Network Connections’.

3] Right-click on your network connection (Ethernet or Wifi) and click on properties. It might prompt for administrator credentials.

4] Double-click on Internet Protocol Version 4.

5] Select the radio button at ‘Use the following IP address’.

6] Check the IP address settings for others using the same network as yours and change your settings to the same.

7] Click OK to save the settings and exit.IPV4 address

Step 10: Use an external Network Adapter

To isolate if the issue is with the network adapter, try an external adapter and check if it resolves the problem.

Step 11: Restart your modem and router

1] Switch off both your modem and router keeping them physically connected.

2] Start the modem. Wait for 30 seconds after all the lights turn green.

3] Start the router.

This is called power-cycling.

Step 12: Upgrade the router firmware

If all devices connected to the router are facing network issues, you might need to contact the router’s tech support to help with upgrading the firmware of the device.

Step 13: Disable Virtual Network Adapters

Once again open the Devices Manager and expand the Network Adapters section. In case Virtual Adapters are present, right click and disable them.Virtual Adapters

Step 14: Run the built-in troubleshooters

To open Internet Connections Troubleshooter:

msdt.exe -id NetworkDiagnosticsWeb

To open the Incoming Connections Troubleshooter

msdt.exe -id NetworkDiagnosticsInbound

To open the Network Adapter Troubleshooter:

msdt.exe -id NetworkDiagnosticsNetworkAdapter

This post offers more suggestions to fix Network & Internet connection problems. Hope something helps you.

Posted by on , in Category Windows with Tags
Karan Khanna is a passionate Windows 10 user who loves troubleshooting Windows problems in specific and writing about Microsoft technologies in general.


  1. ?That BoY?

    i am having this issue on windows 7 , can u help me out with it?

  2. Terence A Bryan

    results from step 14

    msdt.exe -id NetworkDiagnosticsWeb
    switch off resatr etc
    msdt.exe -id NetworkDiagnosticsInbound
    same as
    msdt.exe -id NetworkDiagnosticsNetworkAdapter
    unplug blah blah
    Again. Nothing worked

    So much for backing everything up in the cloud

  3. Karan Khanna

    I believe most of the solutions should work for Windows 7 as well.

  4. Sparky

    I was getting this problem a lot (wireless OK, ethernet unidentified) with windows 10 and googling came up with 100 solutions that didn’t work. What did work for me is to turn off the modem and router and unplug all the cables. Wait 2 minutes and power up and reconnect, and it all works. It bugs out about once a month for some reason, but above fixes it each time.

  5. tshepiso

    just go to start, type manage wireless network, enter, delete all those network appearing there and reconnect

  6. Merlin

    after trying everything from most every source, changing my workgroup from what it was, then back fixed my network shares.

  7. If you want to use Google public DNS, then it’s not 2 times

    Preferred DNS server
    Alternate DNS server


    Preferred DNS server
    Alternate DNS server

  8. Christo Chiramukhathu

    If your network/connector cable is damaged, then also it would happen.
    If your network module damaged it may happen.

    (All the the above are hard ware problems and can not be solved with simply software commands. You have to physically check the functionality of 3 things and ensure signal transmission through 8 strands of network cable. And if found fault with them, you have to replace/repair them.

  9. Christo Chiramukhathu

    Thank you for correction

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