OneDrive error 0x8004de44 occurs when users try to log in to their OneDrive accounts, however, they are unsuccessful in their attempts. And this generally happens due to server issues or problems in accessing files and folders in OneDrive. In this article, we will see how to fix 0x8004de44 when encountering it.
The full error messages go as:
There was a problem signing you in. Please try again in a few minutes ( Error code:8004de44)
Fix OneDrive error 0x8004de44
If the OneDrive error 0x8004de44 keeps appearing on the screen, stopping you from logging in, execute the solutions mentioned below:
- Check the Internet connection
- Restart the PC
- Check the OneDrive’s server status
- Update OneDrive
- Run the Windows Store app troubleshooter
- Reset the OneDrive app
- Reinstall the app
Let’s get started.
1] Check the Internet connection
If you are failing to access OneDrive, the very thing you should do is check if you are getting good Internet speed. There are times when the only thing triggering the issue is a poor Internet connection. In such scenarios, we can check the bandwidth via Internet speed testers and restart the router, use wired cables, or troubleshoot WiFi problems.
2] Restart the PC
You will fail to sign in to OneDrive due to some glitches. In that case, we can restart the computer as that will flush out glitches in the app as well as in the network. So, go ahead and reboot your computer. Once the computer boots up, open OneDrive and log in.
3] Check the OneDrive’s server status
If OneDrive is showing 0x8004de44 even after updating the app, then the next step should be to make sure that the OneDrive servers are not down at the moment. There’s a high possibility that OneDrive servers are undergoing maintenance or they facing some other server issues due to which we are receiving this error. Hence, we recommend checking the current server status of OneDrive and ensuring that its services are up and running. Otherwise, nothing can be done except wait for it to start working again.
4] Update OneDrive
Error Code 0x8004de44 can occur if the OneDrive app on your computer is outdated. The disparity between the version that you have and the acceptable version should not be a lot. Even if the outdated version of the app is not causing the issue, there is nothing wrong with updating the OneDrive app. Follow the steps mentioned below to do the same.
- Open the Run prompt using Win + R keys
- Type %localappdata%\Microsoft\OneDrive\update and press OK.
- Double-click on OneDriveSetup.exe to install the latest version of OneDrive.
5] Run the Windows Store app troubleshooter
Microsoft’s Windows Store Apps troubleshooter is an excellent tool that helps users in detecting the underlying issues causing a particular issue. Therefore, in this solution, we are going to use the same to fix the issue, and here’s how to do so:
- Click Win + I and launch Windows Settings.
- Now, navigate to Update & Security > Troubleshoot. On the right-side panel, there will be various troubleshooters.
- Locate Windows Store Apps Troubleshooter, and run it. Follow the on-screen instructions, to fix common problems around the app.
Once complete, launch the app and check if the issue exists.
6] Reset the OneDrive app
If the Internet connection works absolutely fine, and OneDrive is updated, then the problem lies in the app itself. And one of the easiest ways to acknowledge and fix this problem is by resetting the app. Follow the steps mentioned below to do the same:
- Click Win + R to open the Run dialogue box.
- Next, copy-paste the following and hit Enter to reset OneDrive:
- Follow the on-screen instructions and complete the task.
You can also open Settings, go to Apps > Apps & features, or Installed apps. Search for OneDrive, click on the three vertical dots (Windows 11) or click on the application (Windows 10), and click on Reset.
7] Reinstall the app
Uninstalling the app and reinstalling it should be the last resort if none of the above fixes resolve the problem. We can completely uninstall OneDrive from the computer via the Command Prompt and once it’s uninstalled, restart the computer. Now download the latest version of OneDrive from Microsoft’s official website and run the setup to install OneDrive again.
We hope that you can resolve the issue using the solution provided here.
What is error code 0x8004de42?
The OneDrive error message, ‘Your proxy settings require authentication‘ occurs when trying to sign in to OneDrive. Therefore we can say that the error is happening due to using an authenticated proxy when trying to connect to OneDrive. Most of the authenticated proxies aren’t supported in OneDrive, so ensuring we are not doing the same is a simple solution.
What is error code 0x8004de40 when signing in to OneDrive?
A lot of users reported encountering the error message There was a problem connecting to OneDrive with an error code 0x8004de40 after updating Windows to a new build. This OneDrive error means the app is having difficulties connecting to the cloud. And the major cause of this is a bad Internet connection.