Fix dxgkrnl.sys Blue Screen of Death Error

The file dxgkrnl.sys is related to Microsoft DirectX driver. Microsoft DirectX is a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications such as 3D games and HD videos.

The Blue Screen errors for this system file are many. If this error occurs, you might have your dxgkrnl.sys infected with some malware. So, this might go undetected being a system file from the antivirus. Some of these errors have been already covered on our website, and you can search for them.

dxgkrnl.sys Blue Screen

Some of the errors that relate to this file are:

Fix dxgkrnl.sys Error on Windows 10

We will be covering several methods to fix dxgkrnl.sys Stop Error on Windows 10. They are:

  1. Run DirectX Diagnostic Tool.
  2. Update or re-install DirectX.
  3. Use DISM Commands.
  4. Update different Drivers
  5. Run Blue Screen Troubleshooter
  6. Disable SLI Technology in NVIDIA Control Panel.
  7. Turn off NVIDIA Surround.

1] Run DirectX Diagnostic Tool

As mentioned above, this error is related to DirectX Graphics APIs. So, in order to fix the issue, you can try to run the DirectX Diagnostic Tool.

2] Update or re-install DirectX

Another basic fix for the issue mentioned above is to update or reinstall DirectX. By updating or reinstalling DirectX, you can just replace the corrupt or incompatible components of DirectX from your computer.

3] Use DISM Commands

You may repair potentially corrupted system files with good ones using SFC or repair a corrupted system image using DISM.

To do so, hit the WINKEY + X combination and click on Command Prompt (Admin).

NTOSKRNL.exe error

Now enter the following three commands sequentially and one by one:

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth

Let these DISM commands run and wait until they execute.

4] Update Drivers

The incompatibility between the Operating System and the Driver might also give rise to issues like this. So, you can try to Update or Rollback any of the conflicting drivers. And you can also try to Update your copy of Windows 10.

In particular, you can also try to uninstall your Graphics Driver and reinstall it again and see if it helps.

5] Run the Blue Screen Troubleshooter 

Windows 10 comes with various troubleshooters out of the box. These are automatic tools that look up for issues on your computer depending upon what the troubleshooter is focused on.

You need to run the Blue Screen Troubleshooter. Let it scan your computer and after that, Reboot your computer for the changes to take effect.

6] Disable SLI Technology in NVIDIA Control Panel

SLI is a technology that comes with NVIDIA Graphics cards. With this, the usage of multiple GPUs is allowed on a computer and hence helps in triggering Alternate Frame Rendering. And directly boosts the Graphics Performance. Hence, this fix is applicable only if you use an NVIDIA Graphics Card.

Start by searching for NVIDIA Control Panel in the Cortana Search Box and select the appropriate search result. Alternatively, you can right-click on the NVIDIA Icon in the System Tray and select NVIDIA Control Panel.

Navigate to the section for 3D Settings. Select Set SLI Configuration.

Now click on Do Not Use SLI Technology. Click on Apply on the right bottom part of the window.

Reboot your computer for the change to take effect.

7] Turn off NVIDIA Surround

This fix is applicable only if you use an NVIDIA Graphics Card.

Start by searching for NVIDIA Control Panel in the Cortana Search Box and select the appropriate search result. Alternatively, you can right-click on the NVIDIA Icon in the System Tray and select NVIDIA Control Panel.

On the left side navigation panel, go to this path, 3D Settings > Configure Surround, PhysX. Under the section of Surround Configuration, uncheck the option labeled as Span displays with Surround.

Finally, click on Apply and then OK. Now, reboot your computer for the changes to take effect.

Let us know if any of the fixes mentioned above helped you.

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Posted by on , in Category Windows with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.