If you see a SYSTEM_SERVICE_EXCEPTION Blue Screen or Stop Error on Windows 10/8/7, then this posts suggests some areas you can take a look at, to resolve the issue. The Stop Error is usually caused by files like fltmgr.sys, win32k.sys, ntoskrnl.exe, tcp.sys, neti.sys, ntfs.sys, win32kfull.sys, etc.
SYSTEM SERVICE EXCEPTION
This Stop Error is usually received in cases of excessive paged pool usage and can occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.
To resolve this issue, here are a few things you could try.
- Run ChkDsk
- Update Drivers
- Uninstall problematic software
- Check Driver status in Device Manager
- Run the online Windows 10 Blue Screen Troubleshooter.
1] Open Command Prompt and run chkdsk /f /r on your drive to run Check Disk to identify, repair and fix bad sectors, if any, on your hard disk drive.
2] This Blue Screen can occur due to problematic drivers. Update your Intel and AMD drivers. Also, update your Graphics or Video drivers via Device Manager.
3] Some software like McAfee, BitDefender, Virtual Clone Drive have been reported to cause this Blue Screen. Use your discretion and see if you would like to uninstall them and check if it makes the problem go away.
4] Open Device Manager and check if you see any devices are marked with the yellow exclamation mark. If new device drivers or system services have been added recently, try removing or updating them. If you recently added new hardware to the system, remove it and see. Also, check with the manufacturer and see if any updates are available for the firmware.
5] Run the online Windows 10 Blue Screen Troubleshooter from Microsoft is a wizard that is meant to help novice users fix their Stop Errors. It will help you fix this Blue Screen error and offers helpful links along the way.
This Blue Screen guide offers some generic troubleshooting steps. You may want to have a look at it.
All the best!
- Tags: Stop Errors
