Generally, the DRIVER IRQL NOT LESS OR EQUAL blue screen of death error occurs on Windows 10 Operating System when the files like mfewfpk.sys, Epfwwfp.sys, ndis.sys, kbdclass.sys, storahci.sys and including the ndistpr64.sys gets damaged. The error shows up in the Windows boot phase and prevents the system from booting up normally. This post provides the most suitable solution you can try to successfully resolve the DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndistpr64.sys) BSOD error on Windows 10.
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Run the Blue Screen Online Troubleshooter
- Run a full malware scan
- Rename ndistpr64.sys file
- Delete the ndistpr64.sys file
Let’s take a look at the description of the process involved concerning each of the listed solutions.
If you can log in normally, good; else you will have to boot into Safe Mode, enter Advanced Startup options screen, or use the Installation Media to boot to be able to carry out these instructions.
1] Run the Blue Screen Online Troubleshooter
This is the first recommended task to do whenever you encounter BSOD error on Windows 10.
This solution requires you to run the Blue Screen Online Troubleshooter from Microsoft. In most cases, the troubleshooter helps beginners & novice users to fix BSOD errors.
2] Run a malware scan
This solution requires you to run a full system antivirus scan with Windows Defender or any reputable third-party AV product. Also, in severe cases, you can run perform Windows Defender Offline Scan at boot time or use bootable AntiVirus Rescue Media to recover your system.
3] Rename ndistpr64.sys file
By renaming the ndistpr64.sys file, you can fix the error.
Do the following:
- Press Windows key + R to invoke the Run dialog.
- In the Run dialog box, copy and paste the path below and hit Enter.
- At the location, find the ndistpr64.sys file and rename it as ndistpr64.old.
- Reboot your computer.
If the issue persists, try the next solution.
4] Delete the ndistpr64.sys file
Do the following:
- Invoke the Run dialog.
- In the Run dialog box, type
cmdand then press CTRL + SHIFT + ENTER to open Command Prompt in admin/elevated mode.
- In the command prompt window, type the command below and hit Enter.
DEL /F /S /Q /A C:\Windows\System32\drivers\ndistpr64.sys
If you’re unable to delete the file due to inadequate file permission, you can assign the necessary permissions and try deleting the file again.
Any of these solutions should work for you!