Here is the full guide on how you can fix the “You have lost connection to the Destiny 2 servers” error on Destiny 2. Destiny 2 is a popular multiplayer first-person shooter video game played by millions of gaming enthusiasts. However, it has its own share of errors and issues that players keep on experiencing once in a while. A lot of Destiny 2 players have reported experiencing the You have lost connection to the Destiny 2 servers error which prevents them from connecting to the Destiny 2 servers. When triggered, you will see the following error message:
You have lost connection to the Destiny 2 servers. Your permissions to access online multiplayer gameplay may have changed or your profile may have been signed in elsewhere.
For more information, visit help.bungie.net
Now, if you are also encountering the same error and are unable to play the game, this post is for you. In this post, we are going to mention several fixes that will help you resolve the error. Before that, let us try and understand what can cause the error in hand.
What causes You have lost connection to the Destiny 2 servers error?
Here are the possible causes that might trigger the You have lost connection to the Destiny 2 servers error:
- First of all, make sure the Destiny 2 servers are not down at the moment. This error can be a result of server overloading or outage or some other server issue. So, make sure it is not a server error. If it is a server error, you will have to wait for some time until the error is fixed from the server-side.
- It can also be caused due to corrupted cache on your console. In case you are using Steam on a PC, it can be caused due to download cache stored in the Steam client. Hence, try clearing the respective cache to fix the error.
- This error also indicates a problem with your internet connection. You can try switching to a wired connection for a more optimal connection and then see if the error is fixed or not.
- The corrupted or outdated network adapter driver can also be a reason for triggering the error in hand. If the scenario applies, you can update your network drivers to fix the error.
- Another reason for the same error can be problems with your default DNS server. So, in that case, you can use a more reliable DNS server like the Google DNS server to resolve the error.
Now, based on the above scenario, you can try a potential fix from the ones mentioned below in the article.
Fix You have lost connection to the Destiny 2 servers error
Here are the methods that you can try to fix the “You have lost connection to the Destiny 2 servers” error when playing Destiny 2 on your Windows 11/10 PC:
- Clear the cache.
- Change to a wired connection.
- Update your network adapter driver.
- Perform a network reset.
- Switch DNS server.
- Enable UPnP or Port Forwarding.
Let us discuss the above-mentioned fixes in detail now.
1] Clear the cache
Corrupted console cache or game launcher (Steam) cache can be a reason that might cause the error in hand. Hence, you can try clearing the cache and then see if the error is fixed or not.
To clear the console cache, try the below steps:
- Firstly, turn off your console and then unplug the power cord of the console.
- Now, leave the console unplugged for at least 5 minutes.
- After that, plug in the console and turn it on.
- Next, relaunch the Destiny 2 game and check whether the error still persists or not.
If you are playing the game on desktop using Steam, you can clear the cache following the below steps:
- Firstly, launch the Steam client and go to Setting > Downloads.
- Now, press the CLEAR DOWNLOAD CACHE button.
- After that, select the OK button to confirm the process of clearing the cache.
- When done, relaunch the game and see if the error is fixed.
In case this method doesn’t work for you, try the next potential fix to resolve the error.
2] Change to a wired connection
Some affected users have reported that using a wireless connection increases the chances of such errors. Hence, using a wired connection is more reliable and optimal and can help you eliminate the chances of getting errors like “You have lost connection to the Destiny 2 servers.” You can try switching a wired connection and then see if you are able to play the game without the error.
In case you still prefer a WiFi connection, you can use the following tips to optimize your connection:
- Troubleshoot WiFi-related issues and optimize your internet connection.
- Clear router cache by simply performing a power cycle on your networking device like router or modem.
- Disconnect all other devices that are on the same network connection so that bandwidth is not divided amongst several devices.
If you still receive the same error, try the next solution to fix the error.
3] Update your network adapter driver
The corrupted network adapter driver can be a reason that might trigger this error. If the scenario applies, you can also try updating your network adapter driver in order to fix the error.
4] Perform a network reset
You can also try performing a network reset. It will basically clear up some customizations due to which the error might have occurred. Here is how to do that:
Firstly, open Command Prompt as an administrator.
Now, enter the below commands in the given order:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns
When all the commands are finished, restart your PC, launch Destiny 2, and then see if the error is fixed or not.
5] Switch DNS server
This error can also be the result of DNS server issues. Hence, you can try changing your default DNS server to fix the error. Some affected users were able to fix the error by switching to the Google DNS server. So, you can also try the same and then see if the problem is fixed or not.
Here is how you can change to Google DNS Server:
- Firstly, open the Run dialog box using Win+R and then enter ncpa.cpl in it to open up the Network Connections window.
- Now, right-click on your active connection and then select the Properties option.
- Next, in the Properties window, choose the Internet Protocol Version 4 (TCP/IPv4) option and then hit the Properties button.
- After that, select the Use the following DNS server addresses option and then enter the following addresses:
Preferred DNS server: 126.96.36.199
Alternate DNS server: 188.8.131.52
- Finally, press the OK button to save changes.
You can now try relaunching the game and then see if the error is fixed or not.
6] Enable UPnP or Port Forwarding
If you still encounter the You have lost connection to the Destiny 2 servers error after trying all the above methods, you can try enabling UPnP or Port Forwarding. To enable UPnP, you can follow the below steps:
- Firstly, open the Command Prompt from the taskbar search.
- Now, enter ipconfig command and then copy the Default Gateway address from the results.
- After that, paste the Default Gateway address in your computer’s web browser and then log in with your username and password.
- Next, locate the UPnP setting; you might find it under the “LAN” or “Firewall” category.
- Then, enable UPnP and press the Save option to apply changes.
- Finally, reconnect to the internet and reopen the game. Hopefully, you won’t see the same error anymore.
SImply, you can enable Port Forwarding and forward 3074 and 3097 ports on Windows PC.
How do I fix Destiny 2 connection problems on PS4?
To fix Destiny 2 connection problems on PS4, make sure there is no server issue. If the servers are up and running, you can try switching to a wired connection or checking your cables and router. Apart from that, you can also try updating your network drivers, closing the bandwidth-hogging programs, or switching to a different DNS server.
Why does it keep saying connecting to Destiny 2 servers?
If you are stuck at Connecting to Destiny 2 servers screen, it can be caused to server issues. There can be server overloading or server outage which is not letting you connect to the servers on Destiny 2. There might be too many people connecting to the servers at the same time. You can try after some time and then see if the problem is fixed. Apart from that, you can also use the fixes we have mentioned in this article.
Why do I keep disconnecting from Destiny 2 servers?
If you keep disconnecting from Destiny 2 servers, there might be some problem with your internet connection. So, make sure you are using a stable and reliable internet connection. Other than that, the problem might be caused due to corrupted data in the Destiny installation directory.