Word icon is not showing on .doc & .docx document files

It has been observed that conflicts with the default program settings in Windows can cause plain white icons to be displayed on your ‘.docx‘ files. As such, you may not see any Microsoft Word icon. If Microsoft Word icon is blank or missing, & not showing correctly or properly on .doc & .docx document files of Office on Windows 10, then you can try the solutions outlined below in the post.

Word icon is not showing on .doc & .docx document files

Word icon is not showing on document files

In most cases, a simple computer restart or a refresh of the folder can resolve the problem. If that doesn’t help, then read further.

1] Configure .docx files to open with ‘winword.exe’

Word icon is not showing on document files

Right-click on a DOCX file and select ‘Open with…’ option.

Next, when prompted with ‘How do you want to open this file’ message, choose ‘More apps’ option.

Now, scroll down and check the box marked against the ‘Always use this app to open .docx files’ option.

Click on the ‘Look for another app on this PC’ link and select the WINWORD.exe application, from one of the following paths, according to the installed Office version and click Open:

  • Word 2016 (64-bit): C:\Program Files\Microsoft Office\root\Office16
  • Word 2016 (32-bit): C:\Program Files (x86)\Microsoft Office\root\Office16

This should help.

3] Change Default Word icon in Registry

Before you begin, do create a system restore point first.

Now type ‘regedit’ in search box and press Enter to open Registry Editor.

Navigate to the following path in the left pane:


Double-click at Default value at the right pane and according to your Word version and architecture (32 or 64 bit), copy-paste the corresponding value in the value data box:

  • For Word 2016 (64-bit) keep it as C:\Program Files\Microsoft Office\root\Office16\wordicon.exe,13
  • For Word 2016 (32-bit) Keep it as C:\Program Files (x86)\Microsoft Office\root\Office16\wordicon.exe,13

When done, hit the Enter key. After that, close Registry Editor and restart your computer.

The problem should be resolved.

3] Rebuild the Icon cache

Rebuild the Icon cache and see if it helps. You may use our Thumbnail and Icon Cache Rebuilder to do so with a click.

4] Fix Office apps

If the Office icons are blank after installing Office from the Microsoft Store, then Open Settings > Apps. Find Microsoft Office Desktop Apps in the app list, select it and click on Advanced options. Click Fix. Then wait till the process is over and then restart your computer. If the problem persists, repeat these steps but click Reset instead of Fix.

5] Repair Office Installation

As the last option, if nothing helps, you may want to consider repairing your Office Installation.

All the best!

Posted by on , in Category Office with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.