If your Windows 11/10/8/7 Laptop or Surface Tablet TouchScreen is not working, you may try some of these tips and see if they help you fix the problem on your Windows 11/10 device. While I may have used the term Surface, the suggestions may apply to a Windows touch desktop or laptop too.
TouchScreen not working in Windows 11/10
Since your Touch device is not working, if your Windows device does not have a keyboard, you may need to use the Arrow Up / Down keys to navigate and the Tab button to move the focus and highlight the options and Space-bar to mark or clear the checkboxes and Enter to select the option. Try our following suggestions:
- Physically check the laptop touchscreen
- Restart Surface or your Windows device
- Disable & re-enable Touch
- Install the latest Windows Updates & Firmware
- Update HID-compliant Touch Screen driver
- Run the Windows built-in Digitiser Calibration Tool
- Run System Restore or Refresh your PC.
Let us see them in details.
1] Physically check the laptop touchscreen
If the glass on your laptop touchscreen is cracked or broken, the touchscreen may not work.. If it looks a bit dirty, take a soft cloth dampened with water or eyeglass cleaner and wipe the slate clean. If this doesn’t work, try the following solution.
2] Restart Surface or your Windows device
Restart your Windows device. Simply press the Windows logo key + I to open Settings. Click Power > Restart. If this too fails, try the Two-button restart. The Two-button restart is for Surface Pro devices only. Don’t use this process on Surface RT or Surface 2.
3] Disable & re-enable Touch
Open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Disable.
Wait for a few minutes and then again right-click and select Enable. Disabling Touch and then re-enabling it is known to help many.
4] Install the latest Windows Updates & Firmware
Make sure that you have the latest Windows Updates, Firmware and Drivers installed. You can do so via Control Panel > Windows Update. You may need to restart your Windows device after the updates have been installed. If you are using a Dell, Lenovo, Acer, Asus or any other laptop, and your touch screen is not working; you may need to visit the respective manufacturer’s website for the latest device drivers and see if they issued a fix for it.
5] Update HID-compliant Touch Screen driver
From the WinX Menu, open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Update to update this driver.
6] Run the Windows built-in Digitiser Calibration Tool
Try the Windows built-in Digitiser Calibration Tool. Open Control Panel > Hardware & Sound > Tablet PC Settings > Calibrate the screen for pen or touch input. Press the Rest button. If the Reset button is grayed out, it means that your settings are at factory defaults.
If need be, calibrate your Touch & Pen Settings and see if it works for you.
7] Run System Restore or Refresh your PC.
Let us know if you have any other ideas.
This post will help you if Keyboard or Mouse is not working.