Touch Screen not working in Windows 10

If your Windows 10/8/7 Laptop or Surface Tablet Touch Screen is not working, you may try some of these tips and see if they help you troubleshoot fix the problem on your Windows 10 device. While I may have used the term Surface, the suggestions may apply to a Windows laptop too.

Windows 10 Touch Screen not working

Since your Touch device is not working, if your Windows device does not have a keyboard, you may need to use the Arrow Up / Down keys to navigate and the Tab button to move the focus and highlight the options and Space-bar to mark or clear the check boxes and Enter to select the option.

1] If the glass on your laptop touchscreen is cracked or broken, the touchscreen may not work.. If it looks a bit dirty, take a soft cloth dampened with water or eyeglass cleaner and wipe the slate clean. If this doesn’t work, try the following solution.

2] Make sure that you have the latest Windows Updates, Firmware and Drivers installed. You can do so via Control Panel > Windows Update. You may need to restart your Windows device after the updates have been installed. If you are using a Dell, Lenovo, Acer, Asus or any other laptop, and your touch screen is not working; you may need to visit the respective manufacturer’s website for the latest device drivers and see if they issued a fix for it.

3] From the WinX Menu, open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Update to update this driver.

4] Open Devices Manager > Human Interface Device > HID-compliant Touch Screen (Your touch device). Right-click on it and select Disable.

touch screen not working windows 10

Wait for a few minutes and then again right-click and select Enable. Disabling Touch and then re-enabling it is know to help many.

5] Restart your Surface. Simply Press the Windows logo key + I to open Settings. Click Power > Restart. If this too fails, try the Two-button restart. The Two-button restart is for Surface Pro devices only. Don’t use this process on Surface RT or Surface 2.

6] Try the Windows built-in Digitiser Calibration Tool. Open Control Panel > Hardware & Sound > Tablet PC Settings > Calibrate the screen for pen or touch input. Press the Rest button. If the Reset button is grayed out, it means that your settings are at factory defaults.

Surface Touch Screen not working

If need be, calibrate your Touch & Pen Settings and see if it works for you.

7] If nothing works, try a System Restore, Refresh or Reset PC on your device and see if it helps you.

Let us know if you have any other ideas.

Download this VPN to secure all your Windows devices and browse anonymously
Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. Peter

    Nothing like the nuclear bomb solution. Instead of finding what’s wrong, just wipe and start over.

  2. IGG lover

    I have currently updated to windows 10 in my tablet. is has touch interface and its not working now. p[lease help me. I had windows 8.1 as factory version. please help me to rollback and the rollback option is not showing in settings of windows 10

  3. J Richard Kirkham BSc

    That;’s in Windows Update and Recovery Options

  4. Gaurav Chahar

    Check your driver in Device Manager, sometimes they get disabled. You will need to find the touch screen driver and enable it.

    Hope that helps!


  5. horseofcorff

    Nothing worked. Tried every suggestion. The calibrate function just failed to even show crosshairs. No update available. Nothing changed with cold boots. Did the restore… nada.

  6. MAS

    Try draining the battery completely. Some then say to wait a day or longer but mine worked after only a half an hour or so. My touchscreen issues have been intermittent and usually would work the next day or so on it’s own. This time I tried the battery drain suggestion and got up and running in an hour.

  7. Cha ley

    So has anyone found a real solution other than the ones listed which do not provide a real long term fix for the problem for the touch issues with windows here because right now my solution is to use device manager in windows to disable and then enable the hid driver for the touch screen at which point it works fine.

  8. Lehandroz

    My problem with my ACER Iconia W4 is that the touch screen calibration got screwed and I can’t even turn on Bluetooth to connect to my keypad (dunno how Bluetooth got deactivated as well, I NEVER switch it off). So how does one do a hard reset without using the touch screen?

Leave a Reply

Your email address will not be published. Required fields are marked *

6 + 5 =