If your Windows 10 Camera app fails to launch or is not opening properly, here are some solution you might want to read. There are many people, who receive a Something went wrong error code 0xA00F424A when they try to open the Windows 10 Camera app. However, if your camera is working with other applications such as Skype but not with the Camera app in Windows 10, the following suggestions may help you.
Windows Camera app fails to launch
1] Check camera compatibility
According to Microsoft, if your webcam was designed before the Windows 7 launch, it may not be compatible with modern camera application such as Windows 10 Camera app. To find out whether it is compatible or not, do this:
Open Device Manager. In the Device Manager window, you will see Imaging devices. Expand the list. Right-click on the camera name and select Properties.
Next, switch to Driver tab and click on Driver Details. If your camera was designed before Windows 7, you would find a stream.sys file in the list.
Otherwise, you will find ksthunk.sys and usbvideo.sys files.
2] Install the previous version of camera driver
Sometimes installing an older version of camera driver solves this issue. However, not all the cameras need a driver to run with Windows 10. If you have such a camera, you may not be able to execute the following steps.
Open Device Manager > Select the Imaging device > Right-click on it and select Properties. Next, switch to Driver tab and then click on Roll Back Driver. Select Yes in the next popup window and restart your computer.
3] Uninstall camera driver
If rolling back the driver does not help; you may need to uninstall camera driver and reinstall the driver. To do so, Open Device Manager > Select the Imaging device > Right-click on it and select Properties. Next, switch to Driver tab and then click on Uninstall button. Also, select the checkbox that says Delete the driver software for this device and click on OK button.
Restart your computer and then use the Scan for hardware changes button that is visible on the menu bar of the Device Manager. Your camera should reinstall the necessary driver automatically.
4] Reset the Camera app
Open Settings > Apps > Apps & features. Search for camera app and select Advanced options. In the next screen that appears, select Reset to reset this Windows App.
5] Uninstall & re-install the Camera app
Use our 10Apps Manager to uninstall and then fresh install the Camera app.
Hope something here help you solve this issue.
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- This app needs your permission to use your camera
- How to find out which app is using the webcam in Windows.