UNEXPECTED STORE EXCEPTION is a Stop Error on Windows 10 that indicates that the store component caught an unexpected exception. Now out of many potential causes, we have narrowed down to a few specific causes for this error. This can be your Antivirus Program installed on the computer; it can be outdated hardware drivers, it can be an error in the file system, issues with the lock screen app, or output to an unexpected port. Today, we will do our best to fix this issue.
UNEXPECTED STORE EXCEPTION error on Windows 10
1. Update your display driver
For this, you will have to need to boot in your computer to the Safe Mode.
Now, the best practice for you should be to go to the website of your manufacturers like NVIDIA, AMD or Intel. Go to the section called Drivers. And download the latest definitions from there.
After the download has been completed, just install the driver and reboot your computer.
Alternatively, after booting into the Safe Mode, open Device Manager.
To open the Device Manager, search for it in the Cortana Search Box or Right Click on the This PC/Computer icon and click on Manage.
Click on Yes for the UAC or User Account Control Prompt you get. Now, in the list, double-click on Display Adapters.
And under each sub-entry found under that entry, right-click on them and click on Uninstall Device. Then, Reboot your computer.
Finally, go to the Settings app, and Check for Updates in the Windows Update section.
2. Run SFC & DISM
Trying to fix faulty system files is no hard as well.
For that, you will have to run the System File Checker from the Command Prompt window.
Press WINKEY + X button combo or right-click on the Start button and click on Command Prompt (Admin) or just search for cmd in the Cortana search box, right click on the Command Prompt icon and click on Run as Administrator. Click on Yes for the UAC or User Account Control prompt that you get. Then, the Command Prompt window will finally be open.
DISM.exe /Online /Cleanup-image /Restorehealth
Let the whole process complete first.
Now, type in the following command,
Finally, Restart your computer for the changes to take effect.
You should see: Windows Resource Protection found corrupt files and successfully repaired them, Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log
But if you see: Windows Resource Protection found corrupt files but was unable to fix some of them, Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log, then you should try running this command in the same Command Prompt window-
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfclogs.txt"
This command will open up the logs on your Desktop, and then you can manually look up for files causing this error on your computer.
3. Turn off Fast Start-up
Fast Start-up is useful for someone who wants their computer to boot faster. This is really useful especially for computers using a Hard Disk Drive. But by turning on this feature, when the computer boots, it might lag some drivers loaded when it boots up initially. So this might be a potential cause for this error too.
So, to turn Fast Start-up off, you will have to start by searching for Power Options in the Cortana Search Box and selecting the appropriate entry.
Or, you can hit the WINKEY + R button combinations, type in Control and hit Enter to launch the Control Panel. Then search for Power Options on the top right search field given to you and find it.
On the left panel, click on Choose what the power buttons do.
On the next page, click on Change settings that are currently unavailable.
Uncheck Turn on Fast Start-up (Recommended). Reboot your computer for the changes to take effect.
4. Miscellaneous fixes
First, you can try checking your drive’s health in the Disk Management section. To open the Disk Management, Right Click on the This PC/Computer icon and click on Manage.
Now, on the left side panel, click on Disk Management.
If it shows that all your partitions are healthy, you are good to go else; you have some physical issues with your hard drive that is installed.
You may run the following command in CMD as well:
chkdsk /f /r
You can also try disabling your antivirus program. McAfee Antivirus has majorly been found as the culprit in this issue. So, I would really recommend you to uninstall your third-party antivirus program.
To do this, open Control Panel. Click on Uninstall a Program. From the whole populated list of your installed software, select your Antivirus program. Right-click on the entry and click on Uninstall. Follow the onscreen prompts.
Reboot your computer for the changes to take effect.
This would not leave your computer prone to vulnerabilities as Windows Defender will still be protecting your computer in the background.
All the best!
- Tags: Stop Errors