Some Windows users reported that the Remote desktop playback is not working on their computers. As per the report, there was no issue in the past, but as of late, they started noticing this peculiarity. In this post, we will see what you can do if the Remote Desktop sound is not working on a Windows computer.
Why is Remote Desktop not playing audio?
If Remote Desktop audio is not playing, check if the audio on the local computer is disabled. You can do this from the taskbar. If the audio is enabled, but you still can’t hear anything, services, policies, and drivers meant to perform this task are failing.
Remote Desktop Sound not working in Windows 11
If Remote Desktop sound is not working on your computer, follow the solutions mentioned below to resolve the issue.
- Enable or restart Windows Audio Service
- Update Audio Drivers
- Restart Remote Desktop Services
- Disable Firewall temporarily
- Configure Group Policy Editor
Let’s get started.
1] Enable or restart Windows Audio Service
First of all, you should check if your sound is actually enabled in Remote Desktop Connection or not. To do the same, you need to follow the steps mentioned below on your remote computer, not on your current computer.
- Press the Windows key first then type Services and hit the Enter button.
- On the right side of the window, search Windows Audio and double-click on it.
- In the Startup type, select the Automatic option.
If Windows Audio Service is disabled for any reason, then remote audio will not work. In case, the service was enabled, restart it. To do the same, you can right-click on it and select Restart.
2] Update Audio Drivers
Outdated drivers can sometimes cause the said error. So make sure you have the latest audio drivers installed on both the local and remote computers. If the audio driver is not updated, then visit the manufacturer’s website and download the latest audio driver. Once you update the audio driver, your issue will be resolved.
3] Restart Remote Desktop Services
You may face this issue if there is something wrong with the Remote Desktop service. Mostly, there are some temporary glitches and just restarting the service is enough to resolve the issue. Do keep in mind that you need to restart the service on both, the local and remote computer. Follow the steps mentioned below to do the same.
- Press the Windows + R key to open the Run dialog box.
- Type Service.msc and hit the Enter button.
- On the right side of the window, search Remote Desktop Services or Remote Desktop Services UserMode Port Redirector.
- Right-click on that service and select Restart.
Perform the steps on both your remote and local systems and check if the issue is resolved.
4] Configure Group Policy Editor
You need to ensure that the group policy configured on your computer is not stopping you from listening to the remote audio. Follow the steps mentioned below to do the same.
On Remote Computer
- Open Group Policy Editor from the Start Menu.
- Now navigate to the following location.Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Session Host > Device and Resource Redirection
- Then, double-click on Allow audio and video playback redirectionand select Enabled.
- Do the same with Allow audio recording redirection.
- Also, set Limit audio playback quality to Enabled and its Audio Quality option to High.
On Local Computer:
- Open Group Policy Editor and navigate to the following location.Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client > RemoteFX USB Device Redirection
- Now, look for Allow RDP redirection of other supported RemoteFX USB devices from this computer.
- Double-click on it and select Enabled.
This should do the job for you.
Why is the sound not working on Windows 11?
If the sound is not working on your computer, it could be because the audio drivers are either corrupted or outdated. You can update the driver and check if the issue is resolved. Also ensure that you have set the correct audio device as the default.