While connecting to a Windows Server remotely, if you get Remote Desktop services is currently busy error, here is what you can do to get rid of this problem. This problem mainly appears when there are some issues with the RDSH server memory. As there could be some other reasons, we have enlisted some other causes along with the solutions for troubleshooting this problem.
The entire error message says something like this:
The task you are trying to do can’t be completed because Remote Desktop Services is currently busy. Please try again in a few minutes. Other users should still be able to log on.
Remote Desktop services is currently busy for one user
To fix The task you are trying to do can’t be completed because Remote Desktop Services is currently busy error, follow these solutions:
- Restart the Remote Desktop Services
- Install KB4093114
- Specify Remote Desktop license server
- Disable Limit number of connections setting
To learn more about these tips and tricks, continue reading.
1] Restart the Remote Desktop Services
It is the very first thing you need to do when you get the aforementioned error. No matter which version of Windows Server you use, you can always find the Services panel to restart the Remote Desktop Services. To do that, follow these steps:
- Search for services in the Taskbar search box.
- Click on the individual search result.
- Double-click on the Remote Desktop Services.
- Click the Stop button.
- Click on the Start button.
- Click the OK button.
After that, check if it resolves your issue or not.
2] Install KB4093114
If you haven’t updated your Windows Server for a very long time, there is a high chance of getting this problem. For your information, Microsoft already recognized this error and rolled out an update a long time back. You can head to the Microsoft Update Catalog website and download the KB4093114 update.
Read: Remote Desktop sound not working in Windows 11
3] Specify Remote Desktop license server
This specific setting lets you choose a Remote Desktop Session Host server to locate the Remote Desktop license server. By default, this setting is disabled in the Local Group Policy Editor. As you have found the above-mentioned error, it is suggested to specify the licensing server first. For that, do the following:
- Press Win+R > type gpedit.msc > click the OK button.
- Go to this path: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remove Desktop Session Host > Licensing
- Double-click on the Use the specified Remote Desktop license servers setting.
- Choose the Enabled option.
- Enter the license server provided to you by your administrator or the host computer.
- Click the OK button.
If you cannot find the path here, you need to go to this path:
Computer Configuration > Policies > Admin Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Licensing
4] Disable Limit number of connections setting
It is possible to limit the number of remote connections with the help of the Local Group Policy Editor. If you have enabled this setting earlier, it could cause the problem, as said earlier. Therefore, it is recommended to disable this setting temporarily and check if it resolves your issue or not. For that, do the following:
- Open Local Group Policy Editor.
- Navigate to this path: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remove Desktop Session Host > Connections.
- Double-click on the Limit number of connections setting.
- Choose the Disabled option.
- Click the OK button.
Note: If you cannot find the aforementioned path, check this:
Computer Configuration > Policies > Admin Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections
Read: How to increase the number of Remote Desktop Connections in Windows
How do I fix Remote Desktop Services is currently busy?
In order to fix Remote Desktop Services is currently busy error, you need to fix issues with the RDSH server memory first. However, you can also restart the RDP service, verify the RDS Host license, etc. Finally, you can check the Limit number of connections policy in the Local Group Policy Editor.
How do I enable remote desktop for a specific user?
To enable the remote desktop for a specific user, you need to open the System and Security settings in the Control Panel. Then, choose the Allow remote connections to this computer option and click the Select Users button. Next, select the user as per your requirements and save the setting.
